Piyali Biswas

Scrum Master | Project Manager | QA lead at Silverbullet
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Contact Information
us****@****om
(386) 825-5501
Location
Australia, AU
Languages
  • English -
  • Hindi -
  • Marathi -
  • Bangali -

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Credentials

  • Salesforce Certified Marketing Cloud Administrator (SU21)
    Salesforce
    Sep, 2021
    - Nov, 2024
  • Evergage- Interaction Studio
    Salesforce
    Jan, 2021
    - Nov, 2024
  • The Professional Scrum Master I (PSM I)
    Scrum.org
    Nov, 2020
    - Nov, 2024
  • Salesforce Certified Marketing Cloud Consultant
    Salesforce
    Nov, 2018
    - Nov, 2024
  • Salesforce Certified Marketing Cloud Email Specialist
    -
    Oct, 2018
    - Nov, 2024
  • Global English Certification
    IBM
    Oct, 2012
    - Nov, 2024

Experience

  • Silverbullet
    • United Kingdom
    • Advertising Services
    • 1 - 100 Employee
    • Scrum Master | Project Manager | QA lead
      • Sep 2022 - Present

      Worked with clients for the coordination and management of key technical projects across the APAC region. Driven by attention to detail, Provided strategic support for Silverbullet’s client portfolio, setting up agile processes, resolving impediments and conducting responsive ceremonies with key stakeholders. Also, hold skills in: - Agile processes and ways of working - Coaching, mentoring and education - Problem-solving and technical expertise - Planning in shared service delivery model - Setting up standard processes in the organisation - Delivery of risk management across multiple clients - Support the Sales team for pre-sales activities, to plan for discovery sessions, workshops and roadmap discussions Show less

  • Digital Alchemy
    • Australia
    • Advertising Services
    • 100 - 200 Employee
    • Managing Consultant | Scrum Master | QA lead
      • Mar 2021 - Sep 2022

      Worked as Salesforce Marketing Cloud Functional Consultant and scrum master across multiple large clients. Clients across different industries like Payment, Telcos, Airlines and Banks. - Proficiency in Azure dev ops tool and Jira - Managed project team - Working with the global team in multi-locations - Worked as an SFMC Consultant - Performed Testing and lead the testing team as team manager Worked as Salesforce Marketing Cloud Functional Consultant and scrum master across multiple large clients. Clients across different industries like Payment, Telcos, Airlines and Banks. - Proficiency in Azure dev ops tool and Jira - Managed project team - Working with the global team in multi-locations - Worked as an SFMC Consultant - Performed Testing and lead the testing team as team manager

  • Knowesis Pte Ltd
    • Singapore
    • Software Development
    • 1 - 100 Employee
    • Solution consultant | Test Lead
      • May 2017 - Feb 2021

  • IBM
    • United States
    • IT Services and IT Consulting
    • 700 & Above Employee
    • Sap Business Intelligence Consultant
      • Jul 2007 - Apr 2013

Education

  • Atomic Energy Junior College
    Science- Biology, Class XI-XII, Biology
    2001 - 2002
  • Atomic Energy Central School
    Science, Class X, CBSE, Science
    1987 - 2000
  • Amravati University
    Bachelor’s Degree, Information Technology

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