Piotr Wejman
Business Analyst at CBRE Business Services Organisation- Claim this Profile
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Bio
Experience
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CBRE Business Services Organisation
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Poland
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Leasing Real Estate
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300 - 400 Employee
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Business Analyst
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Feb 2022 - Present
• Regular and ad-hoc reporting based on various technologies and systems [SAP, SSRS, SmartSheet, Excel VBA, Power Query]• Process automation and improvement solutions finding• Conducting the trainings for UK based CBRE Estate Management Team and the Client’s Operation Team[Certificate of Excellence for positive Client’s Feedback received in August 2022]• Onboarding the transition of the new Client: process and reporting scope arranging, developing the time saving and quality improving solutions [VBA Macros, Smartsheet solutions, user education]. Excellent Feedback from USA-based Manager received• Excellent KPI performance achieved in all reporting periods since taking up the BA position• Constant contact with the Client-site managers in the area related to process improvements and developing the tailor-made data presentation solutions Show less
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Senior Real Estate Portfolio Analyst
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Apr 2021 - Jan 2022
• Excellent KPI performance achieved in all reporting periods in 2020 and 2021• Proficient level of lease agreements abstraction quality achieved • Process improvement solutions finding[Developing own VBA Macros, updating and writing User Manuals]• Inventing and implementing new reporting solutions to accommodate requests from UK-based directors and the Client
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Real Estate Portfolio Analyst
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Aug 2018 - Mar 2021
• Maintaining and updating client’s Real-Estate database [SAP system specialist]• Lease agreements abstraction and abstract validation• Regular and ad-hoc reporting [Monthly client’s portfolio summary, weekly case status for Estate Management, System Changes Tracking, Lease Events Checks]
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Real Time Analyst
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May 2015 - Jul 2018
• Real-time monitoring the call flow performance of call center agents• Creating and updating the call center roster• Reporting on daily/monthly basis[Agent’s performance, call flow, workforce losses]
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Call Center Agent
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Oct 2014 - Apr 2015
• Handling incoming calls [in Polish and English]• Professional customer care and support with technical issues• Offer and promotion presenting
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Freelancer
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Warszawa, Woj. Mazowieckie, Polska
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Tour Leader/City Guide
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May 2013 - Sep 2014
• Building the positive image of travel agencies in front of the tourists • Guiding on national and international routes • Cooperation with the contractors of travel agencies • Building the positive image of travel agencies in front of the tourists • Guiding on national and international routes • Cooperation with the contractors of travel agencies
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altkom software
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Poland
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Software Development
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100 - 200 Employee
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Tester oprogramowania
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Jan 2013 - Apr 2013
• Writing the test cases and test scenarios • Bug reporting and tracking the bugs lifecycle • Creating the end-user’s manuals • Writing the test cases and test scenarios • Bug reporting and tracking the bugs lifecycle • Creating the end-user’s manuals
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Education
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Wyższa Szkoła Turystyki i Języków Obcych w Warszawie
Magister (Mgr), Rekreacja i turystyka