Piotr Ruta

IT Project Manager at Divante
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Contact Information
us****@****om
(386) 825-5501
Location
Wroclaw Metropolitan Area, PL

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5.0

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Sam Garg

Piotr was our scrum master on a big project at VfCorp and we were on a team together building Vans and The North Face sites. Piotr is a skillful Scrum Master/Project Manager. He's a hard worker and a quick learner. He is very polite, helpful and always approachable. Overall super fun to work with and always up for a chat. He even went out of his way to help some of our Ukranian team members during difficult times. It was a pleasure to work with Piotr and some day I hope to grab a beer with him in some part of the world :)

Marcin Jarota

Piotr is an amazing person. During our collaboration, I had the feeling that he was born to lead the product! We worked on the mature and non-trivial system, when he joined the team, I was surprised by the rate at which he absorbed product-related knowledge was just amazing. He was always proactive and willing to help when it came to solving convoluted product level problems, and thanks to that, developers could stay focused on delivery and coding! Piotr was always open to talk, not only work related stuff, he is just a guy who you would like to have a mug of beer with!

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Credentials

  • PSM I
    Scrum.org
    Sep, 2022
    - Nov, 2024
  • Zarządzanie zespołem, przywództwo i motywowanie pracowników
    4GROW
    Aug, 2021
    - Nov, 2024
  • MS Excel - Przegląd narzędzi zaawansowanych
    Altkom Akademia
    May, 2020
    - Nov, 2024

Experience

    • Poland
    • IT Services and IT Consulting
    • 1 - 100 Employee
    • IT Project Manager
      • Jan 2022 - Present

    • PMO
      • Aug 2021 - Feb 2022

      -Involved in the process of planning talent allocation-Leading recurrent meetings with stakeholders-Ensuring procedures are systematically executed-Managing customer satisfaction processes-Reporting to stakeholders (including clients)-Introducing new people to the tools that we use-Creating and updating standards and procedures

    • Poland
    • Financial Services
    • 1 - 100 Employee
    • Process Manager
      • Mar 2021 - Jul 2021

      - Contacting directly with external IT to discuss business approaches of implemented solutions- Monitoring of settlements - analysis and reporting results for the supervisor and the board- System improvement by creating business requirements, testing implemented solution on a system and deciding whether feature can be implemented, setting up schedules, monitoring progress and timelines, organizing meetings, managing product backlog- Managing the communication process to the customer via e-mail, SMS andVoice Bot- Copyrighting content for the letter and e-mail campaign for debtors

    • Junior Process Manager
      • Jan 2020 - Mar 2021

      - Preparation of technical documentation, local team management and doing acceptation and maintenance manual tests for the Customer Portal- Creating a strategy for converting customers to a digital path using multichannel communication tool- Cooperation on international projects- Management of the internal social media platform (WorkPlace), creating short messages and editing video materials- Management on small projects- Employee of the year 2020

    • Quality Assurance Officer
      • Jun 2018 - Jan 2020

      - Customer satisfaction surveys by phone- Internal communication management and organization of corporate events- Preparation of BCP and BIA plans for the Call Center area- Creating E-Learning using Articulate Storyline 3

    • Call Center Agent
      • Apr 2017 - Jun 2018

      -telefoniczne negocjowanie warunków spłaty-motywowanie klientów do spłaty-ustalanie harmonogramów, zawieranie ugód z klientami-monitoring płatności-doradztwo w zakresie spłaty zobowiązań-analizę dokumentów-dbanie o powierzone sprawy

Education

  • Wyższa Szkoła Bankowa we Wrocławiu
    Zarządzanie
    2017 - 2020

Community

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