Experience

Polskie Centrum Akredytacji
• Poland
• Government Administration
• 1 - 100 Employee
• Proces Administrator

  • Dec 2020 - Present

-
• United States
• Restaurants
• 1 - 100 Employee
• Self-employment – stock market, fit out

  • Jun 2019 - Aug 2020


Arcadis/Opel

• Regional Project Manager for Scandinavia

  • Sep 2015 - Jun 2019

  Arcadis is conducting the implementation of the Corporate Identity in Opel dealerships in Europe with Total Project Management approach. As the person with vast past experience, I played a key role in process creation for whole Europe. My performance at the first 1,5 years was always on the top in Europe. After nearly 2 years the structure changed and Europe was divided to several regions. I was promoted to the position of Regional Project Manager and became responsible for the region including Poland, Scandinavia and later Ireland. During the project our team of the RPMs has been developing and improving the process and reporting constantly in order to reduce costs. I found a supplier of one of Corporate Identity elemnt based in Poland, what allowed the dealers to reduce the costs significantly. I created a tool based on VBA Excel which effectively allowed me to analyze financial situation and monitor the performance in my region. Subsequently the tool was adopted by all RPMs for their respective markets. Within over 2 years, as an RPM, I gained effectiveness of CI implementation 20-25% higher than before the RPM time.

• Country Project Manager

  • Jan 2014 - Jun 2019

  1. Building Pipeline Plan concerning CI implementation2. Assessing locations within the Pipeline Plan for suitability3. Assessing the business plan and review opportunities and constrains with the dealer4. Confirm the Dealers ambition to proceed and encourage them to sign up the programme5. Coordinating the project and being contact point for Opel NSC, Dealer Architects, Dealers and Supply Chain6. Advising Dealers architectural and construction teams to facilitate Opel’s project implementation7. Managing the project budget8. Identifying project implementation timing risk and propose countermeasures 9. Monitoring the project implementation and reporting status to Central Team and Opel NSC.10. Auditing the dealers premises for Brand compliancy and escalating non compliances



MSX International

• United States
• Business Consulting and Services
• 700 & Above Employee

• Opel Single Brand Champion

  • Jul 2010 - Dec 2013

  An European project for Opel Europe with local representative in the domestic market. Individual and professional approach to every dealership allowed me to achieve big success in Corporate Identity implementation. It was based on the financial analysis of the dealership. During 3 years at this job 40% of the dealer network was rebranded -the highest percentage in Europe. Opel noticed this performance and during reorganization in the Corporate Identity part of the business, new set up was made on the base of my experience. I was asked by Opel Europe to join Arcadis and continue the job as the only employee of MSXI in Europe. My main responsibilities were: 1. Leading CI implementation roll-out and liaison with Dealer net Development Department in this matter. 2. Implementing Franchise Standards. 3. Implementing dealer training program in the geographical area of responsibility. 4. Creating and Implementing of dealer network strategies in the geographical area of responsibility. 5. Supporting retailer CI, facility planning processes and site developments in the geographical area of responsibility. 6. Support of dealer blueprinting and re-contracting in the geographical area of responsibility. 7. Dealer appointment process management in the geographical area of responsibility. 8. Facilitating the development of dealer business plans. 9. Ongoing BM support to dealers in the geographical area of responsibility. 10. Implementing strategies to increase customer satisfaction levels on dealer level. 11. Measure dealership standards and performance. 12. Coordination of dealer assessments, support execute escalations & terminations. 13. Ensuring compliance of corporate procedures and audit requirements.



DAF Trucks Polska

• Poland
• Motor Vehicle Manufacturing
• 1 - 100 Employee

• Service Support Manager

  • Jan 2005 - Jul 2010

  1. Fleet management telematics system - implementing theproduct on the market, sales coordination at the dealers, direct sales, training for dealers.2. Repair and maintenance contracts - sales strategy, marketing plan,sales coordination at the dealers, training for dealers.3. Support for the dealers in maintaining corporate dealer standards

• Quality and Environmental Manager

  • Jan 2000 - Jul 2010

  1. Implementing and managing quality system according to ISO 9001,internal audit coordination. ISO 9001 Quality System certified by BVC.2. Implementing and managing environmental system according toMother Company Policy, reporting to the Mother Company and to thelocal authorities.

• Warranty Specialist

  • Jan 2000 - Dec 2004

  Supervising and control of warranty process in cooperation withWarranty Department in Mother Company, first assessment of warrantyclaims, assessment of warranty claims at the dealers.

• After Sales Assistant

  • Jul 1998 - Dec 1999

  Work in After Sales Department: support in homologation process,preparing ecological certificates.