Piotr Metryka

Senior Solutions Engineer at Appian Corporation
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Contact Information
us****@****om
(386) 825-5501
Location
London, England, United Kingdom, UK
Languages
  • polski Native or bilingual proficiency
  • francuski Full professional proficiency
  • angielski Full professional proficiency

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Credentials

  • Certificate in Advanced English
    University of Cambridge ESOL Examinations
    Aug, 2011
    - Sep, 2024
  • AWS Certified SysOps Administrator – Associate
    Amazon Web Services (AWS)
    May, 2021
    - Sep, 2024

Experience

  • Appian Corporation
    • United States
    • Software Development
    • 700 & Above Employee
    • Senior Solutions Engineer
      • Aug 2021 - Present
  • Akamai Technologies
    • United States
    • Software Development
    • 700 & Above Employee
    • Senior Technical Support Engineer
      • Apr 2019 - Aug 2021

    • Technical Support Engineer II
      • Nov 2017 - Mar 2019

    • Technical Support Engineer II
      • Jul 2016 - Oct 2017

    • Technical Support Engineer
      • Oct 2014 - Jun 2016

  • Capgemini
    • India
    • Information Services
    • 1 - 100 Employee
    • Shift Leader | Infrastructure Analyst
      • Jan 2014 - Sep 2014

    • Infrastructure Analyst
      • Dec 2012 - Dec 2013

  • ACN
    • United States
    • Telecommunications
    • 700 & Above Employee
    • Order Management Analyst II and I
      • Jun 2011 - Dec 2012

      Responsible for provisioning of French customers. Ensuring that customers are connected successfully to ACN’s service (CPS and WLR). Work with rejected orders. Amending existing processes. Contacting carriers such as France Telecom, Verizon Business and Completel, third party enterprises, to discuss existing issues. Organizing conference calls and assisting senior or manager in any additional tasks (translation of documents, testing of new products, migrations). As Order Management Analyst II supervising 2 Order Management Analysts I. Show less

    • Customer Service Representative with French
      • Jul 2010 - May 2011

      Responsible for handling and logging all incoming telephone, e-mail, written letters and fax contacts from customers or independent representatives of ACN Europe.

Education

  • Academy of Young Diplomats in Warsaw
    Certificate of Completion - 1 year programme, Polish foreign service
    2010 - 2011
  • International School of Political Science at the University of Silesia
    Master of Arts (MA), Political science
    2007 - 2010
  • Language Teachers' Training College at the University of Poznan
    Bachelor of Arts (B.A.), Teaching French as a Second or Foreign Language
    2004 - 2007

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