PINGTING GUAN

Office Assistant at University Settlement
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Contact Information
us****@****om
(386) 825-5501
Location
New York, New York, United States, US
Skills

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Bio

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Credentials

  • Standard First Aid, CPR and AED
    American Red Cross
    Dec, 2017
    - Nov, 2024

Experience

  • University Settlement
    • Non-profit Organization Management
    • 1 - 100 Employee
    • Office Assistant
      • Mar 2016 - Present

      - Handle orientation, intake, and records keeping procedures. - Conduct follow-up surveys as required by the Adult Literacy program. - Input data about outcome data into ASISTS database. - Check roll books and calculate attendance. - Handle orientation, intake, and records keeping procedures. - Conduct follow-up surveys as required by the Adult Literacy program. - Input data about outcome data into ASISTS database. - Check roll books and calculate attendance.

  • SHANGHAI YONGJIA
    • Guangzhou, Guangdong, China
    • Senior Logistics Officer
      • May 2010 - Aug 2015

      Worked at the Credit Card Center of Bank of China as a full-time consultant. My responsibilities included but were not limited to: - Handled incoming calls and emails from clients holding the credit cards issued by Bank of China. - Responded to inquiries, billing questions, and payment requests. - Prepared bank statements, reports, and memos. - Updated confidential information into credit card systems with accuracy and speed. Worked at the Credit Card Center of Bank of China as a full-time consultant. My responsibilities included but were not limited to: - Handled incoming calls and emails from clients holding the credit cards issued by Bank of China. - Responded to inquiries, billing questions, and payment requests. - Prepared bank statements, reports, and memos. - Updated confidential information into credit card systems with accuracy and speed.

  • GUANGZHOU CHANGSHENG CORPORATION
    • Guangzhou, Guangdong, China
    • Receptionist
      • Jul 2007 - Feb 2010

      - Greeted and welcomed guests in person or on the phone. - Answered and directed inquiries to designated departments. - Handled complaints and solved problems. - Introduced the company's products to customers. - Filled out warehouse data. - Managed inventory on a regular basis. - Greeted and welcomed guests in person or on the phone. - Answered and directed inquiries to designated departments. - Handled complaints and solved problems. - Introduced the company's products to customers. - Filled out warehouse data. - Managed inventory on a regular basis.

Education

  • Borough of Manhattan Community College
    Associate of Arts and Sciences - AAS, Accounting and Business/Management
    2016 - 2019

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