Pin Han Lim

Writer & Editor at Substack
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Contact Information
us****@****om
(386) 825-5501
Location
United Kingdom, UK

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Eddy Chan

During our time together, I had the privilege of witnessing firsthand Pin’s outstanding ability to strike a perfect balance between creative ideation and a strategic mindset. She possesses an uncanny knack for envisioning the big picture goals and tirelessly working towards achieving them. One of the things that truly sets Pin apart is her talent for managing relationships and fostering collaboration. She effortlessly creates meaningful connections and builds strong partnerships, not only within our team but also across different departments. Her genuine enthusiasm for collaboration not only brought us closer as a team but also significantly contributed to our collective success. What truly impressed me about Pin is her unparalleled skill in storytelling and content design. She possesses an innate ability to weave narratives that effectively communicate key messages. She also consistently showcases an exceptional ability to deliver and execute projects with utmost effort. Her strong project management skills ensure that every task is completed with excellence, and her meticulous attention to detail and focus on tracking metrics guarantee that our initiatives are not only completed successfully but also yield measurable results for our business. In summary, Pin is not only a highly talented professional but also an extraordinary individual who brings warmth, enthusiasm, and a personal touch to everything she does. It was an absolute pleasure working alongside her, and I wholeheartedly recommend her for any opportunity that demands a dynamic and impactful individual. She will undoubtedly make a positive and lasting impression on any team or organization lucky enough to have her onboard.

Kitty V.

Pin is a fun, kind and driven team player with a let’s-get-stuff done attitude. She's willing to do whatever it takes to champion our brand values and create a strong team culture that empowers and champions individuals to bring their best selves to work. The marketing team had alot of fun working with Pin and always saw her as a great creative thought partner and 'story amplifier' for our brand (internally and externally!)

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Experience

    • United States
    • Online Audio and Video Media
    • 200 - 300 Employee
    • Writer & Editor
      • Apr 2017 - Present

      Interviewing visionary thinkers and tinkerers in culture, business, and future of work. — Writing pins.substack.com, weekly newsletter with XXX subscribers, featuring conversations with people doing differently in culture, design, and business. Entrepreneurial in their own right (running media businesses and creative practices), they also happen to work at Patagonia, Google, Substack, Atmos, BandLab, and more. — Building People & Culture, on people and businesses who care about building better work-lives. Subscribe to stay updated: peopleandculture.beehiiv.com (launching 2023 Q4) — Published (past & future): Unicorner, Generalist World, Wonderwhy, Designheads, STAPLE. Show less

    • Technology, Information and Internet
    • 1 - 100 Employee
    • Contributing Writer
      • Jul 2023 - Present

      Writing for Generalist World's newsletter for 2,500+ professionals. — Interviewing community members for newsletter features. — Launched the 'Diary of a Generalist' series. www.generalist.world Writing for Generalist World's newsletter for 2,500+ professionals. — Interviewing community members for newsletter features. — Launched the 'Diary of a Generalist' series. www.generalist.world

    • Singapore
    • Education
    • 1 - 100 Employee
    • Culture Lead
      • Oct 2022 - Apr 2023

      Interested in creating an environment where people can thrive at work and life, I moved into a Culture Lead role.I worked closely with our COO and leadership team to shape culture, branding, and internal communications for a globally-distributed and remote team.• Created our first Team Handbook as a cultural amplifier• Designed and streamlined internal communication and workflow experiences for a remote team• Curated, designed, wrote for our internal newsletter• Organised our inaugural team trip where the team flew in from 6 countries for a one-week retreat• Improved and oversaw hiring and onboarding experience for new joinersLeft due to massive restructure that affected 40% of the team. Show less

    • Customer Success Lead
      • Nov 2021 - Oct 2022

      Onboarded and built relationships with XXX people leaders globally, setting them up for success - whilst working collaboratively across product and sales teams to improve experience and reduce churn. • Defined and tracked customer success metrics• Designed engagement touchpoints and retention strategy• Designed and built scalable processes for cohort onboarding • Resolved all customer support enquiries through Intercom, email, calls• Co-designed and launched the alumni community experience• Built out our customer testimonial engine• Created feedback loop and analysed data to iterate on marketing and product features• Collaborated with sales team to design B2B case studies • Launched our community newsletter Show less

    • Product Marketing (Community)
      • Sep 2019 - Nov 2021

      Played a key role in steering product strategy and delivering on go-to-market strategies to supercharge people leaders at next gen organisations.• Launched GTM strategies for Management Essentials (flagship cohort-based leadership bootcamp), Cuppa Club (networking tool), Lite Membership • Delivered on campaigns to generate demand from existing community and prospective customers• Conducted user interviews and market research to create user personas, segments, identify new opportunities• Collaborated with Product and Sales teams to distil business value into email marketing campaigns, B2B case studies, and member communications• Crafted onboarding messages, knowledge bases, and member guides to increase brand awareness and user experience • Co-designed product roadmaps and success metrics with Head of Product Show less

    • Canada
    • Accounting
    • 700 & Above Employee
    • Consulting Intern
      • Feb 2019 - Jul 2019

      Connected startups and scale-ups to MNCs through an incubator programme to co-create solutions for organisations like Ubisoft, SOMPO, and Volvo Construction Equipment. Connected startups and scale-ups to MNCs through an incubator programme to co-create solutions for organisations like Ubisoft, SOMPO, and Volvo Construction Equipment.

    • Editorial Intern
      • Oct 2018 - Dec 2018

      Interviewed eight founders across various sectors including technology and entertainment for a business magazine. Managed editorial strategy and liaison with interviewees. Read the magazine in full: bit.ly/excellence-explored-3 www.publicculture.co Interviewed eight founders across various sectors including technology and entertainment for a business magazine. Managed editorial strategy and liaison with interviewees. Read the magazine in full: bit.ly/excellence-explored-3 www.publicculture.co

    • Managing Director
      • Oct 2016 - May 2018

      STAPLE Magazine is a sociocultural magazine for the curious. It was distributed in 12 countries including Germany, Japan, Singapore and the United Kingdom. I spearheaded a marketing campaign that increased sales by 7.5x, worked with my team to secure a National Arts Council grant, and strategically identified press contacts for our PR strategy. I also supported the Editor-in-Chief with editorial strategy, managing contributors, and editing content. www.instagram.com/staplemagazine STAPLE Magazine is a sociocultural magazine for the curious. It was distributed in 12 countries including Germany, Japan, Singapore and the United Kingdom. I spearheaded a marketing campaign that increased sales by 7.5x, worked with my team to secure a National Arts Council grant, and strategically identified press contacts for our PR strategy. I also supported the Editor-in-Chief with editorial strategy, managing contributors, and editing content. www.instagram.com/staplemagazine

    • Singapore
    • Advertising Services
    • 500 - 600 Employee
    • Account Servicing Intern
      • Jun 2017 - Aug 2017

      GOVT is an independent creative agency. I supported the social team with social media monitoring and influencer management for Netflix, project managed print ads for a bank, and conducted market research for campaigns. Accounts worked on: Netflix, OCBC Bank, Chang www.thegovt.org GOVT is an independent creative agency. I supported the social team with social media monitoring and influencer management for Netflix, project managed print ads for a bank, and conducted market research for campaigns. Accounts worked on: Netflix, OCBC Bank, Chang www.thegovt.org

    • Singapore
    • Design
    • 1 - 100 Employee
    • Research And Development Intern
      • Jun 2016 - Aug 2016

      Foreign Policy Design Group is a design and innovation consultancy. I worked directly with its Business Director on developing a sister venture at the intersection of food and travel. I conducted research to identify key insights and trends, wrote the business plan, and developed a marketing strategy for launch. www.foreignpolicy.design Foreign Policy Design Group is a design and innovation consultancy. I worked directly with its Business Director on developing a sister venture at the intersection of food and travel. I conducted research to identify key insights and trends, wrote the business plan, and developed a marketing strategy for launch. www.foreignpolicy.design

    • Co-Founder & Overall In-Charge
      • Aug 2013 - Sep 2013

      After my experience as a Facilitator in a peace conference in Timor Leste, I was inspired to raise awareness about Peace One Day in Singapore, and went ahead to cofound Peace Day Singapore Conference. We facilitated the exploration of problems and solutions surrounding violence through relatable mediums like sports, visual arts, music, and physical theatre. This experience taught me to put ideas and wants into actions to truly make impact. www.peaceoneday.org After my experience as a Facilitator in a peace conference in Timor Leste, I was inspired to raise awareness about Peace One Day in Singapore, and went ahead to cofound Peace Day Singapore Conference. We facilitated the exploration of problems and solutions surrounding violence through relatable mediums like sports, visual arts, music, and physical theatre. This experience taught me to put ideas and wants into actions to truly make impact. www.peaceoneday.org

    • Planner & Facilitator
      • Sep 2012 - Jun 2013

      Together with 19 facilitators, I planned and facilitated a one-week conference – addressing peace and conflict, human rights, and reconciliation post Indonesia-Timor Leste conflict for 40 Timorese youths. During that time, I learnt firsthand how to work with youths in vulnerable positions with empathy and composure, and discovered the value of achieving a balance between structure and flexibility. Together with 19 facilitators, I planned and facilitated a one-week conference – addressing peace and conflict, human rights, and reconciliation post Indonesia-Timor Leste conflict for 40 Timorese youths. During that time, I learnt firsthand how to work with youths in vulnerable positions with empathy and composure, and discovered the value of achieving a balance between structure and flexibility.

Education

  • UCL
    Bachelor of Science (BSc), Anthropology
    2015 - 2018
  • UWC South East Asia
    International Baccalaureate Diploma
    2012 - 2014

Community

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