Pilar Chapa-Trevino

Principal- Founder- HR Director at Propelled Hospitality Services
  • Claim this Profile
Contact Information
us****@****om
(386) 825-5501
Location
New York, New York, United States, US
Languages
  • English Native or bilingual proficiency
  • Spanish Native or bilingual proficiency

Topline Score

Topline score feature will be out soon.

Bio

Generated by
Topline AI

You need to have a working account to view this content.
You need to have a working account to view this content.

Experience

    • United States
    • Human Resources Services
    • 1 - 100 Employee
    • Principal- Founder- HR Director
      • Sep 2013 - Present

      Propelled Hospitality Services is an employee relations firm that specializes in full cycle Human Resources within the hospitality industry. Our team of employee relations coaches are here to help emerging and independent businesses achieve their goals. At Propelled Hospitality Services, we understand the challenges of navigating human resources for new, small and midsize businesses. We know finding qualified, experienced candidates willing to work part-time hours can prove impossible. This is why we offer a wide range of packages that will allow you to have us become your Human Resources Department. With over 72 clients and over 12 years experience in Human Resources we are ready to help you succeed in a near impossible compliance and employee relations world. We currently operate in New York City and Monterrey Mexico. - Successfully secured over 72 restaurants as clients within the first year of the opening of the company. - Oversee all Human Resources practices at all establishments. - Manage all insurance plans and needs for all Restaurants. - Manage all high level hires for all Restaurants - Preform bimonthly Department audits at all restaurants. - Create and implement all company policies including individual handbooks in accordance to state, local and federal laws. - Successfully create and implement all company policies, where non existent, at all restaurants. Elaborate on those with existing written policies. - Successfully manage all difficult or delicate employee terminations. - Establish and implement all benefit packages. - Establish and implement all labor budgets. - Oversee all employee performance reviews. Implementing those of the management team. - Full cycle Employee relations. - Create, establish and manage all benefit plans. - Create, establish and oversee all company policies at all restaurants. - Complete oversee of all compliance issues for all clients. - Create and Preforme all company trainings for all clients. Show less

    • Human Resources Director
      • Jul 2021 - Oct 2021
    • United States
    • 1 - 100 Employee
    • Director of Human Resources
      • Feb 2015 - May 2016

      -Manage the entire department from top to bottom. - Assist attorneys from a business side with previous legal matters including depositions, evidence, and all forms of paperwork. - Create, implement and manage all staff retention initiatives. - Minimize legal liability - Labor law compliance upkeep - Establish and adhere to all labor budgets. - Establish and maintain all forms of insurance plans for all aspects of the business. - Oversee a staff of over 90 people. - Upkeep of all employee handbooks, new hire, discipline and termination paperwork. - Maintain close ties with professionals of all realms to ensure all business needs are covered. - Establish and maintain meaningful and productive relationships with all employees to ensure performance goals are met, retention levels increase and limit legal liability. - Establish and maintain close relationship with ownership, highest ranking officers and oversees company as a whole based in Moscow Russia. - Provide continuos resources and education in all HR related matters to principals and high ranking officers in Moscow, Russia. - Establish and maintain open and communication with high ranking corporate officers Corporate Office in Russia. Show less

    • Human Resouces Generalist
      • Jan 2012 - Jul 2013

      -Employee Paperwork. Provide and enter all Employee Paperwork. - Benefits. Provide all inforamtion regarding all Health benefits available and keep track of everyone enrolled. Stay in constant contact with the providers to ensure paperwork is filled out correctly and on time. -Staff Perks. Create, develop, implement and carry on all staff perks. -Employee translations. Act as a liason between the management team and all non-english speaking employees. (over 150) -Sign off sheets. Create and update a sign off sheet on a weeky basis that contains every change, termination and New Hire made to ensure payroll is up to date. -Background checks. Perform background checks on all new applicats. Show less

    • United States
    • Restaurants
    • 1 - 100 Employee
    • Human Resources Manager
      • 2011 - 2012
    • United States
    • Restaurants
    • 300 - 400 Employee
    • HR Administrator
      • Apr 2010 - Aug 2011

      •Benefit Enrollment program. Scheduling and directing meetings explaining every benefit the company had to offer from health insurance to the employee dinning program. •New Hire Meetings. Scheduling and conducting meetings directed to all new staff, where they would learn about the upcoming benefit meetings and meet the CEO of the company •Employee Dinning Program. Create and Load all employee dinning cards with the correct monthly amount and information on each one. •Translations. Translate all paper work for all of the office and act as a translator to the GM’s and Chefs of 11 restaurants. •Maintaining and filing of employee paper work. Keep and organize all paperwork for each of the employees of all 11 restaurants. Everything from personal information to reports filed on them by their supervisors. •I9 audits. Revise all I9s for all 11 restaurants and make sure they were all completed as requested by law. •Employment verification. Creating and certifying letters or calls requesting verification of employment for any of the 3,000 employees at the various restaurants. •New Employee data entry. Updating all data bases with all the needed information about the employee to have easy access to them online. •FMLA requests and paperwork. Provide and walk-through all paperwork for anyone that requested it. •Short Term Disability requests and paperwork. Provide and walk-through all paperwork as well as answer any questions they might have and explain all the rights that come with claiming STD. Show less

Education

  • Universidad de Monterrey
    Bachelors, Marketing, Business
    2003 - 2008
  • Roccati Centro Culinario
    B.S. in Culinary Arts, Culinary arts and Restaurant Management
    2003 - 2007

Community

You need to have a working account to view this content. Click here to join now