Experience

Mayflower

• Cyprus
• Software Development
• 100 - 200 Employee

• Moderation specialist

  • Jun 2023 - Present



Conectys

• Romania
• Outsourcing and Offshoring Consulting
• 700 & Above Employee

• Online Content Moderator

  • Sep 2021 - Jun 2022

  · Manage sensitive content ensuring that a quality experience is provided to millions of social media users; · Moderate content (videos, images and reviews submitted by users); · Identify and escalate potential errors in the application used to moderate content; participate in testing launching or implementing new products and working tools; · Make suggestions for improving procedures; draw up daily activity reports. · Manage sensitive content ensuring that a quality experience is provided to millions of social media users; · Moderate content (videos, images and reviews submitted by users); · Identify and escalate potential errors in the application used to moderate content; participate in testing launching or implementing new products and working tools; · Make suggestions for improving procedures; draw up daily activity reports.



Webhelp

• France
• Outsourcing and Offshoring Consulting
• 700 & Above Employee

• Visual Experience Advocate

  • Jun 2021 - Sep 2021

  - Working for an important streaming service. - Communicate efficiently via telephone and chats. - Provide services, producing maximum solution for question and issues. - Handle customer’s personal data with the utmost care. - Being always available for the team. - Being able to adapt quickly to changes on the workflow. - Working for an important streaming service. - Communicate efficiently via telephone and chats. - Provide services, producing maximum solution for question and issues. - Handle customer’s personal data with the utmost care. - Being always available for the team. - Being able to adapt quickly to changes on the workflow.



Teleperformance

• France
• Outsourcing and Offshoring Consulting
• 700 & Above Employee

• Customer Care Agent

  • Nov 2018 - Nov 2019

  - Working for an important streaming service. - Communicate efficiently via telephone and chats. - Provide services, producing maximum solution for question and issues. - Handle customer’s personal data with the utmost care. - Being always available for the team. - Being able to adapt quickly to changes on the workflow - Working for an important streaming service. - Communicate efficiently via telephone and chats. - Provide services, producing maximum solution for question and issues. - Handle customer’s personal data with the utmost care. - Being always available for the team. - Being able to adapt quickly to changes on the workflow