Channel and Product Manager

• Jul 2023 - Present

Product Manager

• Apr 2022 - Jul 2023

Product Manager for SDWAN Express. The Solution offers customers a full-service bundle that offers SD-WAN features but includes options for Primary Access technologies for their wide area network. SD-WAN Express is essentially an aggregated WAN solution that draws together multiple access options over the customer base, under one service cover period. This allows customers to centrally manage premise access and gain the benefits from SD-WAN features powered by the BCX Wireless proprietary management router. Show less

Business Development Manager (BDM)

• Oct 2019 - Mar 2022

Involved in business development for Managed Wireless Connectivity Solutions, enabling business continuity via built-in redundancy technologies. Extended LAN with a nationwide footprint and multiple fail-over as backup. Micro-wave, Fibre, VSAT, DSL, LTE and managed Retail Wi-Fi. SDWAN- Express

Channel Account Manager

• Jan 2018 - Oct 2019

Technical Pre-sales Business Consultant – IoT / M2M

• Jan 2016 - Dec 2017

Duties: Manage customers either via “channel to market” or “direct” to meet and exceed individual sales target. Maintain the overall customer relationship to the benefit of the company Duties include the following:- Corporate account management- Identify up sell opportunities with both current and new customers- Determine customer needs through consulting- Sell standard products• Fleet Management• Generator Monitoring and Control• Condition Monitoring• Alarm Monitoring and Control• Managed Wi-Fi with analytics- Sell Non-standard products customized to customer specific requirements (CSS)- Follow CSP (Customer Solution Process) for CSS (Customer Specific Solution)• Deal qualification• CRD (Customer Requirement Document)• Proposal• Contract• Implement Solution• Manage service- General office administration- Communicate effectively with customers and internal stakeholders- Provide appropriate and timely feedback to relevant stakeholders- Customer presentations- Customer proposals- Customer socialisation- Update CRM tool (BluWave) and pipeline- Regional sales support (Gauteng, KZN and PE)- LoRaWan – National consultant for LoRa enquiries, presentations and developer on-boarding - Travel Background on current positionI am the technical Pre-sales business consultant for FastNet`s Gauteng, KZN and PE offices. On a daily basis I support the direct sales staff in Gauteng and account managers from the regions with technical product information, demo`s and presentations. From a CSS perspective I consult with customers directly to understand their specific requirements in order to build a solution around cost saving, compliance or to add value to existing solutions or products. Show less

Corporate Sales Executive / Key account manager and Support

• Feb 2012 - Dec 2015

DUITIES: MANAGING CORPORATE CLIENT ACCOUNTS ON ALL PLATFORMS: MEETING WITH CORPORATE CLIENTS AT THEIR PREMISES STRUCTURING DEALS TO CLIENTS NEEDS WITHIN PROFITABLE MARGINS SET BY VODACOM SIGNING UP NEW CONTRACTS/UPGRADES OFFER AND PRESENT NEW SERVICES AND PRODUCTS EMAIL SUPPORT BILLING SUPPORT DATA AND CONNECTIVITY SUPPORT ; 3G HSDPA ; LTE/4G INSURANCE NUMBER PORTABILITY BETWEEN NETWORK AND SERVICE PROVIDERS BLACKBERRY BIS SUPPORT ASSISTING WITH HANDSET STARTUP, BASIC TRAINING AND SETTING UP EMAIL ON SAMSUNG,SONY,BLACKBERRY,NOKIA,HTC APPLE, TABLETS ,IPADS AND LAPTOPS MEETING SALES TARGETS MAINTAINING EXCELLENT CLIENT RELATIONSHIPS SOLVING ISSUES IN A WAY TO BENEFIT THE CLIENT AND THE SUPPLIER THINKING PROACTIVE Show less

Retail sales and support

• Sep 2006 - Jan 2012