Piers Gibbons

Director of APAC Operations at AirPlus International
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Contact Information
us****@****om
(386) 825-5501
Location
Greater Sydney Area, AU
Skills

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Aleksandra Stosic

Piers’ s levels of energy and drive are truly remarkable. He is also an excellent communicator, very open and approachable as a manager, but at the same time focused on the goals and objectives of AirPlus International. Piers is the type of person who can see the big picture as well as the finer detail; who appreciates the needs of both the customer and his team, whilst not losing sight of commercial and practical aspects of providing a payment service.

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Credentials

  • Professional Certificate in Banking
    Institute of Financial Services
    Aug, 2015
    - Nov, 2024

Experience

  • AirPlus International
    • Germany
    • Financial Services
    • 700 & Above Employee
    • Director of APAC Operations
      • Jun 2019 - Present

    • Global Head of Market Operations
      • Dec 2018 - Present

    • Head Of Operations
      • Nov 2017 - Present

      Setting the strategy and direction of the UK & Irish Operations and SME portfolio. Management a number of teams including Customer Service, Sales Support, AML/KYC , Bid Management and Technical Implementations. Focused on delivering a world class servicing experience for our clients through customer centric processes and technology, supporting the growth of our SME clients and expanding our market offering through strategic partnerships.

    • UK Product Manager
      • May 2015 - Nov 2017

      Responsible for the management of the UK & Irish portfolio of payments and technology products. Developed innovative customer centric solutions to meet market needs.

  • Barclaycard
    • London, United Kingdom
    • Barclaycard Business Solutions - Existing Customer Manager
      • Aug 2013 - Apr 2015

      Managed the back book of Barclaycard's Global Commercial Cards and Global Payment Acceptance businesses. Focused on the delivery of strategic projects & technologies to increase profitability, drive business process and customer experience improvements. Developed UX driven mobile solution for the cards business Managed the back book of Barclaycard's Global Commercial Cards and Global Payment Acceptance businesses. Focused on the delivery of strategic projects & technologies to increase profitability, drive business process and customer experience improvements. Developed UX driven mobile solution for the cards business

  • Barclays
    • United Kingdom
    • Financial Services
    • 700 & Above Employee
    • Corporate Finance - Legacy Asset Management - Europe
      • Mar 2013 - Aug 2013

      Financial management of a £20b portfolio of legacy European assets. - Development of legacy reporting and analytics, Asset optimisaiton, valuation and preparation for sale

    • Future Leaders Development Program
      • Sep 2011 - Aug 2013

      Accelerated leadership development program

    • Business Development, M&A & Corporate Strategy - Barclays Africa
      • Sep 2012 - Mar 2013

      Internal transaction origination and execution for the Barclays Africa's 10 markets. Corporate strategy formation, review and development.

    • Business Development Manager - UK Retail Bank
      • Sep 2011 - Mar 2012

      Project management of a portfolio of projects to drive performance improvements across the multi-site UK operation. Development and execution of the Short to medium term Strategy.

  • Barclaycard
    • United Kingdom
    • Financial Services
    • 700 & Above Employee
    • Barclaycard Commercial - Product Manager - Corporate Cards
      • Mar 2012 - Sep 2012

      Product manager for the Barclaycard Corporate Card. - International expansion of the proposition across new geographies and currencies - Development of Financial reporting and analysis to optimise the product portfolio - Development of digital customer on-boarding Product manager for the Barclaycard Corporate Card. - International expansion of the proposition across new geographies and currencies - Development of Financial reporting and analysis to optimise the product portfolio - Development of digital customer on-boarding

  • Lloyds Bank
    • United Kingdom
    • Banking
    • 700 & Above Employee
    • Compliance and Audit Consultant
      • Jan 2011 - May 2011

  • AMP
    • Australia
    • Financial Services
    • 700 & Above Employee
    • Advisor Technology & eServices Analyst
      • Jul 2010 - Nov 2010

Education

  • Macquarie University
    Bachelor of Business Administration, Business
    2007 - 2010
  • University of South Florida
    Bachelor of Economics, Economics & Business
    2010 - 2010
  • Macquarie University
    Bachelor of Economics, Economics
    2007 - 2010
  • North Sydney Boys High
    HSC, Economics, Physics, Engineering, Maths 3U, English
    2000 - 2005

Community

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