Experience

PH Consulting Group

• Canada
• Business Consulting and Services
• 1 - 100 Employee

• Executive Management Consultant

  • Mar 2015 - Present

  February 2023 - Present. Building a 170$ million dollar PMO (Portfolio/Program Management Office) from scratch in the Realestate Industry. (Client/Employer confidential for now). • Provided coaching and consulting services in the areas of establishing Change Management, Public-Private Partnerships, Project Management Office and Leadership Transition (e.g. Medecor, Argex, MoEW, Morgan Stanley, U.S. Vision and Agence Spatiale Canadienne). Main contribution at the decision making level in terms of defining and designing corporate goals and objectives prior to developing a complete business and implementation plan. Acted as Chief Administrative Office (CAO) and Advisor to the Chairman, Argex Canada and sister companies overseas. Laval (July 2016 --- April 2017) • Led the organizational restructuring across multiple organizations and geographies (Canada, Germany, UAE, KSA and Bahrain). -- Analyzing and defining corporate objectives using the Prosci ADKAR® model at the board level to establish Change Management requirements. -- Conducting Market and SWOT analysis leading to the creation of a new Business Model and Value Chain Model. -- Developed a Strategic Action Plan for a turn-around strategy geared toward organizational and financial consolidation to stop financial leakage across all companies and their holding. Show less



Communicate

• Sweden
• Professional Training and Coaching
• 1 - 100 Employee

• Executive Management Consultant

  • Sep 2008 - Mar 2015

  o Led a cross-ministerial team in the development and implementation of a 5-10 years strategic plan for the Restructuring and Corporatization of Électricité du Liban EDL. “Booz&Co as main consultant.” Aug 2010 – Mar 2015 The plan consisted of a complete organizational restructuring for the Power Sector (Change Management Program using the ADKAR Model, New Structure and Business Model, Operational Efficiency, Leadership Development and Transition, Governance Model and Diversification). o Assisted in the establishment of the Program Management Office (PMO). (Systems, Processes and Governance). o Assisted in the development of a Public-Private Partnership PPP framework in cooperation with the Lebanese Higher Council for Privatization and relevant bodies. \\ Led the workshops and development of the strategic BSC at Saudi Electricity Company, KSA (Oct 2009-Apr 2010). o Led the effort for the Transmission Sector, Planning and Design, Project & Engineering and Wholesale across the KSA and assisted on the remaining 10 business units and 27 sectors. (Brain Storming and White Board sessions, Balanced Score Cards and Strategic Initiatives) \\ Led a three day Strategic Planning Scenarios Workshop for the Abu Dhabi Tourism Authority, UAE (Feb 2009). \\ Acted as Head of Corporate Development at Dar Al-Arkan, KSA (Oct 2008-Jan 2009). o Assisted in the updating of the 5 years strategic plan and organizational restructuring of Dar Al-Arkan Holding group in collaboration with DAAR Real Estate Development, Saudi House Loans and Unicorn Investment Bank in Bahrain. The plan consisted of a complete organizational restructuring for the Holding and its Subsidiaries (Business Model, Organization Chart and Authority Matrix, Change Management, Staffing, Processes Workflow, Governance Model and Diversification). Show less



KPMG

• Brazil
• Construction

• Director, Advisory Services

  • Nov 2007 - Sep 2008

  • Led the Business Performance Services BPS with full P&L responsibility and contributed in making BPS part of the Centre of Excellence for Corporate Strategy and Organizational Restructuring in the MESA region. o Achieved an organic growth of 200% o Generated a healthy pipeline of over 500% o Won over 60% of submitted proposals • Acted as Lead Partner for the Restructuring of the Finance and HR business units for Kuwait Oil Company KOC (Upstream and Downstream), Kuwait Investment Authority and Marine Services. The plans was based on KPMG’s GREG Method (Change Management Program, Redefined Business Model, Organization Chart and Authority Matrix, Change Management, Staffing, Job Description and Compensation Structure, Processes Workflow, Leadership Development and Transition, Governance Model and Diversification). • Led many initiatives and responded to RFPs (O&G, Kuwait Investment House, Consortium of Tunisia-Kuwait Development, Zain-Vodafone and Kuwait Airways Privatization). Show less



Zain (Previously MTC-Vodafone)

• Manager, Group Program Mgmt Office

  • Sep 2006 - Oct 2007

  • Assisted in establishing the Program Management Office at the Group (HQ) level in terms of (Change Management, Systems, Processes and Governance) in collaboration with Delta Partners. • Led various projects on behalf of the PMO o Knowledge Management (Documentum), Billing and Mediation (TABS), Fraud Management and Revenue Assurance o Assisted local PMOs global for each of the 22 operators in the Netherlands, Middle East and Africa. • Participated at the Strategy PMO on key initiatives for the ACE 3x3 roadmap. (Change Management, Operational Excellence, Leadership Development and Transition). Show less



CGI Canada

• Director, Consulting Services

  • Sep 2005 - Mar 2006

  •• Assumed full P&L responsibility for the Practice (Business Analysis, Business Process Re-Engineering, Infrastructure Architecture and Integration). o Succeeded in increasing net margin from -58% to over 30%. o Increased revenue by 300%. o Increased utilization from 29% to over 100%. • Led various local projects such as R.I.M and Toronto Star. • Led international projects at Vodafone Europe, TD Bank in India and a major account in the USA. •• Assumed full P&L responsibility for the Practice (Business Analysis, Business Process Re-Engineering, Infrastructure Architecture and Integration). o Succeeded in increasing net margin from -58% to over 30%. o Increased revenue by 300%. o Increased utilization from 29% to over 100%. • Led various local projects such as R.I.M and Toronto Star. • Led international projects at Vodafone Europe, TD Bank in India and a major account in the USA.



IBM Canada

• Higher Education
• 1 - 100 Employee

• Director, Professional Services

  • Jan 2002 - Feb 2005

  • • Assisted by the Provincial Principal and National Principal; was able to successfully establish the Infrastructure Consulting & Optimization Practice and grow it nationally. o Established a flourishing local Practice in Quebec (2002-2003). o Grew the business into a regional practice in Eastern-Canada (2004). o Expanded further to become a National Practice for Canada & Caribbean North (2005). • Won and implemented many opportunities (including the University of Sherbrooke 500 servers, which made it to Top 125 Super Computer 2004). • Represented IBM in numerous events as a Guest Speaker including Europe and Algeria. • Assisted in a Principal Consultant/Project Executive in varieties of projects and initiatives (Hydro One, Hydro Quebec, Bank of Canada, Federation des Caisses Populaires and the Air Canada account). The intervention included Business Analysis and BPR, eRH (recruitment, career development and training, leadership succession), Change Management, Infrastructure Architecture and Integration, Brain Storming and Workshop Design. Show less



SITA/Equant

• Technical Design Authority/Team Leader

  • May 2000 - Dec 2001

  • Led the technical team in Johannesburg for the outsourcing deal of South African Airways in collaboration with Swiss Air. • Led the technical team in Nairobi for the outsourcing deal of Kenya Airways. • Led the Systems Engineering and QA teams for the development of the Data Center in Canada, Netherlands and Singapore. • Managed successfully in a Project Manager capacity a major rollout project (120 countries) for the Airbus ARCS 2.5 upgrade using PRINCE2. • Participated in 2 projects with the United Nation in Switzerland. • Managed corporate training for Montreal staff (Business and Technical). Show less



V&P Technology

• United States
• Software Development
• 1 - 100 Employee

• Senior Consultant

  • Jan 1998 - May 2000

  • Provided corporate training for numerous clients in the Quebec region. • Managed the IT infrastructures for dozens of City Halls and hospitals in the Montreal region and Ottawa. • Provided corporate training to staff and clients including Mentoring and Coaching. • Provided corporate training for numerous clients in the Quebec region. • Managed the IT infrastructures for dozens of City Halls and hospitals in the Montreal region and Ottawa. • Provided corporate training to staff and clients including Mentoring and Coaching.



Lanier Worldwide (DMD Ltd)

• Senior Consultant

  • May 1993 - Nov 1998

  • Provided corporate training for the sales force, technicians and numerous clients in the Montreal region. • Managed the IT infrastructures for dozens of City Halls and hospitals in the Montreal region and Ottawa. • Provided corporate training to staff and clients including Mentoring and Coaching. • Provided corporate training for the sales force, technicians and numerous clients in the Montreal region. • Managed the IT infrastructures for dozens of City Halls and hospitals in the Montreal region and Ottawa. • Provided corporate training to staff and clients including Mentoring and Coaching.



Incotel Ltd.

• United Kingdom
• Wholesale

• Consultant

  • Sep 1990 - May 1993

  • Designed and implemented the first information call centre in Quebec for the Jean Lapointe Foundation using the NITA technology, which reduced the number of operators by 80% (10 down to 2 staff) and decreased response time from hours to seconds. • Designed and implemented an electronic circuit to allow simultaneous connection between the GE Radio transmitter at the Sherbrooke Police Department and the Bell Canada Meridian system (honorary mention from R&D at Bell Canada in Vancouver). • Installed and repaired numerous infrastructure networks (Windows 3.11 and OS/2) PBXs (Siemens, Jeumont-Schneider and ITT). • Provided corporate training to staff and clients including Mentoring and Coaching. Show less