Experience

Rider Levett Bucknall

• Construction
• 700 & Above Employee

• Human Resources Administrator

  • Aug 2023 - Present



Vietnam Vantage

• United Kingdom
• Leisure, Travel & Tourism

• Founder

  • Dec 2021 - Aug 2023

  As the only employee I run every aspect of the startup company including but not limited to business development, recruitment strategy, marketing, finance, operations, screening, training and support, customer relationship management, and staying up to date with industry developments. As the only employee I run every aspect of the startup company including but not limited to business development, recruitment strategy, marketing, finance, operations, screening, training and support, customer relationship management, and staying up to date with industry developments.



VUS - The English Center

• Vietnam
• Education Management
• 700 & Above Employee

• Human Resources Manager (Teacher Dept.)

  • Nov 2017 - Nov 2021



Hoczita

• E-Learning Providers
• 1 - 100 Employee

• Co-Founder

  • Jun 2016 - Apr 2019



ILA Vietnam

• Vietnam
• Education Administration Programs
• 700 & Above Employee

• English Language Instructor

  • Jul 2016 - Nov 2017



ACET

• Vietnam
• Education Administration Programs
• 100 - 200 Employee

• English Language Instructor

  • Jun 2016 - Nov 2017



AMA Viet Nam - American Academy

• Vietnam
• Education Management
• 1 - 100 Employee

• Teacher Recruitment and Training Manager

  • Dec 2015 - Jul 2016

  * Implementing foreign teacher recruitment and selection procedures, in cooperation with the Recruitment team and Academic Department. * Working with the Academic Department to facilitate and improve professional development for AMA teachers. Professional development duties include conducting observations and feedback, training and workshops, periodic appraisals and providing general support for all teachers. * Reviewing designing and making recommendations to Management for effective compensation and benefits packages that attract, retain and reward good quality teachers. * Organizing recreational activities for staff that promote retention and engagement. * Serving as a link between Management and foreign teachers by handling questions, resolving foreign teacher relations issues and all work-related concerns. Show less



Australian Institute of Business

• Australia
• Higher Education
• 100 - 200 Employee

• HR Consultant and MBA student

  • Dec 2014 - Dec 2015

  Freelance HR and Recruitment Consultant and Trainer. Freelance HR and Recruitment Consultant and Trainer.



ILA Vietnam

• Vietnam
• Education Administration Programs
• 700 & Above Employee

• Human Resources Manager

  • Mar 2012 - Nov 2014

  Key roles included;• Managing a team of three expatriate recruitment staff and one Vietnamese admin staff.• Supervising and working closely with an extended, Vietnamese, HR support team.• Designing and implementing risk management strategies to minimise the affect of the shifting Vietnamese economy and law.• Planning and implementing successful marketing strategies to bring in qualified ESL teachers from abroad and within Vietnam.• Managing recruitment and retention budgets for the company.• Planning, budgeting and organising social events to improve expat staff retention.• Recruitment and selection for management and senior management positions.• Creating, analysing and responding to reports made on marketing and recruitment strategies and staff satisfaction surveys.• Management staff training and induction – Initial induction and ongoing training regarding HR policies and issues.• Updating, training, communicating and implementing HR policies for all staff.• Emergency Contact for all expat staff (24 hours a day, 365 days a year).• First point of contact for all expat enquiries and issues regarding welfare and HR. Show less

• Recruitment Coordinator

  • Jan 2010 - Feb 2012

  Key roles included;• Planning and implementing successful marketing strategies to bring in qualified ESL teachers from abroad.• Planning and organising social events to improve teacher retention.• Processing job applications and interviewing potential recruits.• Creating, analysing and responding to reports made on marketing and recruitment strategies.• Creating, analysing and responding to satisfaction surveys for current teaching and academic staff.

• Full time English Language Instructor

  • Aug 2009 - Jan 2010



ASK Restaurants Ltd

• 1 - 100 Employee

• Assistant Manager

  • Feb 2009 - Aug 2009

  This role was taken on as an opportunity to save for future TESOL plans. I began in this restaurant as a waiter and was promoted within a few weeks to the position of Assistant Manager on merit. Key roles include; • Supervision of staff. • Staff training. • Management of Rotas. • Management of Stock. • Customer care and quality control. • Serving of food and drink. This role was taken on as an opportunity to save for future TESOL plans. I began in this restaurant as a waiter and was promoted within a few weeks to the position of Assistant Manager on merit. Key roles include; • Supervision of staff. • Staff training. • Management of Rotas. • Management of Stock. • Customer care and quality control. • Serving of food and drink.



University of the West of England

• United Kingdom
• Higher Education
• 700 & Above Employee

• Marketing Assistant

  • Jan 2008 - Nov 2008

  This role was offered to me on my return from travelling, through contacts I had made in my previous time working at UWE. Key roles included; • Managing marketing events from conception through to completion. • Assisted with creating and managing the marketing strategy of the School of Education. • Fielding enquiries from the public. • Supplying course relevant information for prospective candidates both over the phone and face to face. • Assist with the day to day smooth running of the faculty • Manage taster courses for the department. • Manage the teacher days run by the department, this involved liaising with both student ambassadors and educational experts from local schools. Show less



University of the West of England

• United Kingdom
• Higher Education
• 700 & Above Employee

• Student Advisor

  • Aug 2006 - Aug 2007

  During this time I was the only Student Advisor working for the Faculty of Education. My role involved working with vulnerable and disabled individuals as well as providing day to day support for the students. Key roles included; • Operating an open door policy for students; giving them a confidential forum in which to discuss their issues, whether that was educational, personal, family or about a disability. • Point of contact for further advice and support on the facilities available to disabled or vulnerable students. • Managed the student ambassador team. This included recruitment, training and ensuring that they behaved in an appropriate manner at all times. • Presenting to the Academic Award Board on behalf of students with extenuating circumstances which were preventing them from completing their work on time. This included preparing the files, interviewing the students, supporting the student through the process and presenting the final case to the board. • Maintaining up to date accurate records on all the students I dealt with. • Presenting at Cohort Lectures, introducing myself to the student body as their point of contact for all issues. • Supporting students who were transferring either from another course or another University. • Attended meetings between Academics and students, where the students were struggling with their work load, in a support role. Show less