Experience

ITC Translations Canada

• Canada
• Translation and Localization
• 1 - 100 Employee

• North America Business Development Manager (Canada)

  • Apr 2022 - Present

  ITC Translations is a women-owned business enterprise, founded by Céline Imbaud in 1999. We are a privately owned translation company that helps clients eliminate linguistic and cultural barriers so they can conduct local and international business more effectively.ITC Translations Canada Inc. is a one stop shop for all of your localization needs offering an extensive range of localization services such as:- Document translation and DTP- E-Learning & Software localization- Website localization and SEO translation- Remote and On-site Interpreting- Content writing- Audio & Video (transcription, subtitling, dubbing, voice over, voice casting, synthetic voice, etc.)



CarFax Canada

• Canada
• Software Development
• 100 - 200 Employee

• Regional Sales Manager

  • Jul 2018 - Oct 2021

  CaxFax, a unit of IHS Markit (Nasdaq: INFO), is Canada’s definitive source of automotive information, delivering vehicle history, appraisal and valuation. Drawing on billions of data records from thousands of unique sources, its products enable used vehicle buyers and sellers to make informed decisions. CarFax is trusted to provide impartial and comprehensive information to dealerships, vehicle manufacturers, consumers, major auctions, governments, insurance providers and police agencies. Dedicated to transparency since its founding in 2000, the company has been named one of Canada’s 50 Best Managed Companies, and was also honoured with Deloitte’s Technology Fast 50™ and Fast 500™ awards.



RjR Innovations

• Canada
• IT Services and IT Consulting
• 1 - 100 Employee

• Senior Account Executive

  • May 2018 - Jul 2018

  RjR Innovations is your experienced IT Solution Provider specializing in IT Service Management (ITSM) and fast growing Digital Enterprise Management (DEM) solutions. RjR Innovations is your experienced IT Solution Provider specializing in IT Service Management (ITSM) and fast growing Digital Enterprise Management (DEM) solutions.



Tract Systems - Field Service Software

• Canada
• Software Development

• Sales Representative

  • Jul 2016 - Jul 2017

  Tract Systems is a field service management SaaS solution that brings enterprise grade capabilities to growing companies in a single application. Tract helps field service businesses (HVAC, plumbing, contractors, etc) increase revenue and operate more efficiently using a single application for customer details, scheduling, GPS asset tracking, inventory, warranty claim management, invoicing, and payment.• Work under the direction of the President & CEO, and report to the V.P., Sales Marketing• Work directly with sales and marketing to develop, nurture, qualify and close leads• Meet and/or exceed defined monthly sales targets as per specific sales related KPI’s• Represent Tract Systems at Industry trade shows, functions and business development events• Review and help develop sales collateral to support the Tract Systems sales process



Fleet Complete

• Canada
• IT Services and IT Consulting
• 300 - 400 Employee

• Regional Sales Manager

  • Jul 2015 - Apr 2016

  Fleet Complete is a leading global provider of mission critical fleet, asset and mobile workforce management solutions. For more than 14 years, Fleet Complete has been providing dispatching, fleet tracking and mobile resource management solutions to over 5000 companies worldwide. Specialties: Fleet Management, Mobile Workforce Management, Asset Management, Dispatch Solutions, Fuel Security, Courier Operations.• Act as the subject matter expert and facilitate sales demonstrations in support of the Fleet Complete application and supply training to channel sales partners supporting new and existing clients.• Provide leadership to the channel sales partners while responsible for customer satisfaction and market share in support of winning future net new business.• Develop productive business relationships with key personnel at TELUS within a specific region and work collaboratively in both preparing and planning for sales success.• Showcase a strong ability to build, influence and motivate channel sales partners.• Connect with customers both technically & non-technically regarding their specific requirements.



GLENTEL Wireless Solutions

• Sales Manager

  • Jan 2013 - Jan 2015

  GLENTELWireless Solutions, one of Canada’s leading wireless communications solutions integrator, delivering innovative solutions to enterprise, first responders, and local, regional, and federal government agencies. • Meet and exceed sales targets over a diverse region adapting strategy and tactics to distinctly different sales territories and channels with the sales team in achieving 90% of branch budget in 2014.• Responsible for the hiring, training, development, corrective action and termination of all sales team members• Provided leadership to the field staff while responsible for customer satisfaction and market share which contributed to future business.• Implemented territory planning exercise and sales methodologies which improved employee engagement which helped increase sales• Assisted in the improvement of Glentel’s sales on-boarding processes and training model which dramatically improved individual and team morale, accelerated sales process efficiencies and team productivity.• Evaluate employees on an ongoing basis to identify and assist low performers and improve entire sales staff, set goals for improvement and offer training opportunities.• Performed weekly funnel reviews, shared weekly P & L reports with team, performed in-field coaching sessions to secure customer retention and maximize profitability engineering.



Ceridian

• United States
• Software Development
• 700 & Above Employee

• Consultant, Corporate Business Solutions

  • Jan 2011 - Apr 2012

  Ceridian helps clients optimize their workforce and associated environment, reduce costs, maximize profitability engineering, improve operational effectiveness and efficiencies and save time by helping them find, pay, develop, engage and deploy their talent. Ceridian is a trusted partner to 42,000 Canadian clients servicing 3 million employees. Ceridian provides payroll, HR, workforce management, EAP, recruitment, talent management solutions and more. Previous Corporate Responsibilities:• Develop and prospect for the deployment of payroll, HR products/services, workforce management, talent management and Employee Assistance Programs to new clients with employees of 201 and more located within the Ottawa and surrounding markets. • Implement strategic initiatives related to new products, product mix. Analyze our customer’s needs and requirements and present the appropriate Ceridian payroll, EAP, workforce management, talent management and HR solutions.



Microsoft Canada

• Online Audio and Video Media

• Express Business Development Manager

  • Sep 2010 - Dec 2010

  The Microsoft Canada Express team is responsible for marketing all Microsoft products, services and support contracts to the Federal Government of Canada. Each team member acts as a prime and is connected with both sales and marketing through a 5 pillar strategy: Lead Management, Pipeline Revenue Impact, Nurture Strategy, Drive customer Life Cycle Management and Operational Excellence. The Express Business Development Manager is responsible for uncovering qualified net new pipeline with Enterprise Partner growth accounts and nurtures a tight integration with the marketing team and account technical unit.



RJR Innovations

• Canada
• IT Services and IT Consulting
• 1 - 100 Employee

• North American Sales Manager, Ottawa, ON

  • Jul 2006 - Sep 2009

  • Worked directly with the President to establish “Go to Market” strategies• Responsible for the creation of the Sales Team fiscal budget, territory assignment and named accounts within the North American market• Created and introduced the Sales Incentives Plan, associated tracking and reporting structure for new hires• Managed weekly sales meetings to cover YTD, pipeline development, forecast assurance, activities relative to the direct sales team members• Developed the sales reporting infrastructure regarding all sales team activities• Primary contact for the BMC Software Partner Channel and Inside Sales Reps



PageNet

• Telecommunications
• 1 - 100 Employee

• Branch Director, Ottawa, ON

  • Jan 2004 - Jul 2006

  • Responsible for managing the team to meet and exceed branch sales and business objectives in support of the direct, partner and retail channels• Worked directly with the V.P., Sales, Eastern Canada in order to develop the required business strategies to secure new business from new clients, existing clients and minimize churn• Establishing goals in accordance with regional and corporate objectives• Directly responsible for supervising, motivating and monitoring the performance of the direct sales team, customer service team in support of our clients, retail and partner channel



Sceptre Advanced Business Solutions, Ottawa, ON

• Corporate Account Manager

  • Jan 2003 - Nov 2003

  • Land and expand software revenues and professional services within existing and new accounts• Customize enterprise solutions, web-based demos, conference calls and presentations for prospects• Enhance partnership development with existing clients within the GOC and Ontario markets• Responsible for leading and managing two technical account managers in support of all business development initiatives within targeted verticals• Responsible for securing, managing, and developing new business within the Canadian Federal Government and Ontario market space valued at $3.0 million per fiscal period in support of over 50 Canadian accounts



Sensible Security Solutions, Ottawa, ON

• Account Manager

  • Jan 2000 - Oct 2002

  • Prospecting, analyzing customer requirements in order to align and customize enterprise solutions• Selecting and responding to RFP’s • Frequent interaction with channel initiatives such as overseeing technology briefing sessions• Manage client base and build relationships• Maintain an updated forecast and prospect development matrix via excel • Prospecting, analyzing customer requirements in order to align and customize enterprise solutions• Selecting and responding to RFP’s • Frequent interaction with channel initiatives such as overseeing technology briefing sessions• Manage client base and build relationships• Maintain an updated forecast and prospect development matrix via excel



University of Ottawa, Sports Services, Ottawa, ON

• Manager, Commercial Development

  • Jan 1997 - Dec 2000

  Responsible for marketing customized corporate sponsorships in support of the University of Ottawa Sports Services’ self-financing requirements for 50% of a $2.2 Million budget. Create long-term associations between audiences and the identity of the corporate service. Service awareness and loyalty were maximized through advertising, promotion, and special events.• Oversaw the development of commercial partnerships, related promotional materials and marketing activities to support the University of Ottawa Sports Services’ varsity teams self-financing fiscal objectives• Responsible for hiring, training and managing part-time sales/marketing staff• Responsible for creating and chairing the University of Ottawa Sports Services commercialization committee