Experience

TGM

• United States
• Real Estate
• 100 - 200 Employee

• Multi-Site Community Director

  • Oct 2021 - Present

  Naperville, Illinois, United States

• Community Director

  • Feb 2020 - Oct 2021

  Naperville, Illinois, United States •Work directly with the Maintenance Director to ensure the ongoing improvement of the community and oversee capital projects •Lead all marketing efforts to insure constant development of our brand and product •Monitor all the competitors and the market conditions to insure the property stability in the market •Met deadlines for reporting such as weekly reports, variance reports and all capital improvement reports •Lead a team of 11 employees and constantly monitored performance and… Show more •Work directly with the Maintenance Director to ensure the ongoing improvement of the community and oversee capital projects •Lead all marketing efforts to insure constant development of our brand and product •Monitor all the competitors and the market conditions to insure the property stability in the market •Met deadlines for reporting such as weekly reports, variance reports and all capital improvement reports •Lead a team of 11 employees and constantly monitored performance and all training programs. •Made consistent and balanced decisions to improve NOI and Revenue •Approved payroll, commissions and overtime including maintaining all employees files. •Diagnosed all resident and employee issues and communicated to resolve it immediately. •Work with the Regional office to monitor all property performance and incentive programs for the employees. •Prepared annual budgets and capital improvements suggestions to the Regional office. •Evaluate all employee performance by setting performance plans as well as annual reviews. •Worked as the Interim Manager at TGM Springbrook Apartments while their Community Director was on leave, while managing my property full time. This included a portfolio of 1000 units between both properties. •Stabilized the property performance and met an average occupancy of 97% for 12 months while increasing market rents. Disclaimer: "Any testimonial, “like” or endorsement of any kind is not authorized by, or on behalf of, TGM Associates LP"



Rockwell Property Co.

• United States
• Real Estate
• 1 - 100 Employee

• Asset Manager

  • Nov 2018 - Feb 2020

  Greater Chicago Area •Handled the condominium de-conversion and the dissolution of the association. •Facilitated the name change, all property documents and bills from condos to apartments.Responsible for overseeing all the construction crews and all in-unit rehabs. •Lease up all vacant units that were in rehab and down status and increased occupancy from 92% in March 2018 to 97.83% in August 2019. •Communicate regularly with the owners and Regional Manager on occupancy, vacancy rates, physical condition… Show more •Handled the condominium de-conversion and the dissolution of the association. •Facilitated the name change, all property documents and bills from condos to apartments.Responsible for overseeing all the construction crews and all in-unit rehabs. •Lease up all vacant units that were in rehab and down status and increased occupancy from 92% in March 2018 to 97.83% in August 2019. •Communicate regularly with the owners and Regional Manager on occupancy, vacancy rates, physical condition of the property by preparing budgets and capital reports. •Managed directly a team of 8 members. •Worked directly with the Maintenance Supervisor to oversee all property operations as well as capital improvements. •Coordinate all marketing campaigns and leasing procedures to maintain competition in the market and maintain high occupancy rates.. •Prepared and managed An Energy Efficiency program along with Franklin Energy through a Nicor/ComEd program to install energy efficiency items in units and in common areas. •Worked directly with Walker Dunlap in the refinancing procedures for the property including all capital improvements and going Green projects. •Worked as Interim Manager for Rockwell other properties including Ellyn Crossing Apartments, Mont Clare Apartments as well as assisted in the Regional office day to day operations when short staffed. Show less



Compson Place Apartments

• United States
• 1 - 100 Employee

• Property Manager

  • Jul 2016 - Nov 2018

  Boynton Beach • Complete monthly and weekly reports while assisting with leasing, marketing and resident relations of the whole property. • Process resident rent payments and responsible for overseeing all mainetance work orders and supervising the maintenance team • Keep track of units inventory and insure proper occupancy rates at all times. • Draft lease agreements and complete a full move in process with prospective tenants. • Ensure the assigned property is always adhering by all rules… Show more • Complete monthly and weekly reports while assisting with leasing, marketing and resident relations of the whole property. • Process resident rent payments and responsible for overseeing all mainetance work orders and supervising the maintenance team • Keep track of units inventory and insure proper occupancy rates at all times. • Draft lease agreements and complete a full move in process with prospective tenants. • Ensure the assigned property is always adhering by all rules, regulations, and city codes. • Responsible for training new staff members. • Responsible for all evictions, collections and property delinquency • Oversaw all HUD and HUD REAC inspections Show less



Lina's Taverna

• General Manager

  • Jan 2015 - Jun 2016

  Boca Raton, FL • Responsible for hiring, staffing, training, marketing and advertising • Responsible for inventory ordering for front and back of the house. • Responsible for billing and accounting reports. • In direct contact with the customers to provide the best customer service. • Overseeing internal and external operations. • Setting future action plans to target more customers and boost the sales.



Swest Ginger Asian Bistro

• General Manager

  • Apr 2009 - Dec 2014

  632 Hibiscus St #116 West Palm Beach, FL 33401 • Computed, recorded, and proofread data, records and reports. • Facilitated Customer Relation Management and guest services. • Increased restaurant revenue through intensive marketing plans. • Oversaw internal relations and communication between the staff. • Interviewed new entrants and provided them with proper training. • Handled all inventory by ordering food items and liquor from suppliers. • Prepared the schedule for all the front of the house and heart of the house… Show more • Computed, recorded, and proofread data, records and reports. • Facilitated Customer Relation Management and guest services. • Increased restaurant revenue through intensive marketing plans. • Oversaw internal relations and communication between the staff. • Interviewed new entrants and provided them with proper training. • Handled all inventory by ordering food items and liquor from suppliers. • Prepared the schedule for all the front of the house and heart of the house employees. Show less