Experience

Caisse d'Allocations Familiales du Bas-Rhin

• Legal Services
• 1 - 100 Employee

• Customer service advisor

  • Jan 2023 - Jul 2023

  - Advise, guide and assist beneficiaries with their procedures. - Explain debts, analyze files - Provide information about entitlements to various benefits - Advise, guide and assist beneficiaries with their procedures. - Explain debts, analyze files - Provide information about entitlements to various benefits



Havas Voyages

• France
• Travel Arrangements
• 300 - 400 Employee

• Travel consultant

  • Jun 2022 - Dec 2022

  - Welcome, listen, advise and organize tailor-made trips - Liaise with customers, tour operators and partners before and during the trip - Establish sales contracts, manage conflicts, organize customer events - Welcome, listen, advise and organize tailor-made trips - Liaise with customers, tour operators and partners before and during the trip - Establish sales contracts, manage conflicts, organize customer events



University of Buenos Aires

• Argentina
• Higher Education
• 700 & Above Employee

• Intern researcher

  • Jun 2021 - Dec 2021

  Study of the impact of tourism in the Quebrada de Humahuaca (Argentina), a UNESCO World Heritage area: - Carrying out a study focusing on the tourism market - Analysis of the economic, social and environmental effects of tourism - Interviews with institutional and commercial representatives of local tourism Study of the impact of tourism in the Quebrada de Humahuaca (Argentina), a UNESCO World Heritage area: - Carrying out a study focusing on the tourism market - Analysis of the economic, social and environmental effects of tourism - Interviews with institutional and commercial representatives of local tourism



Institut français

• France
• Hospitals and Health Care
• 1 - 100 Employee

• Language assistant

  • Dec 2018 - Jul 2019

  Teaching French to Vietnamese students in secondary schools: - Creation of pedagogical activities - Animation of conversation and oral practice sessions - Participation in the organization of French-speaking world day Teaching French to Vietnamese students in secondary schools: - Creation of pedagogical activities - Animation of conversation and oral practice sessions - Participation in the organization of French-speaking world day



Orpheo France

• France
• Museums, Historical Sites, and Zoos
• 1 - 100 Employee

• Receptionist - Château de Versailles

  • Apr 2018 - Jun 2018

  Inform, guide and equip visitors with audioguides. Inform, guide and equip visitors with audioguides.



Paulstra Silentbloc

• Belgium
• Software Development
• 1 - 100 Employee

• Communication assistant

  • Jan 2017 - Feb 2017

  - Customer survey in France and abroad - Translation of French/English product catalogs - Updating contacts, product references, prices using Excel database. - Customer survey in France and abroad - Translation of French/English product catalogs - Updating contacts, product references, prices using Excel database.