Responsable support

• Aug 2023 - Present

Freelancer

• Jan 2013 - Present

Consulting, training and support in IT. Consulting, training and support in IT.

IT Engineer

• Jul 2019 - Aug 2023

Support level 3 and management of updates deployment for all workstations. Technical project manager Engineer, expert on client's stations (PC, smartphones and tablets). Support level 3 and management of updates deployment for all workstations. Technical project manager Engineer, expert on client's stations (PC, smartphones and tablets).

General Secretary (volunteer work)

• Sep 2018 - Sep 2020

Volunteer - General Secretary of the Handball Club (ESSAHB) and referent on IT and communications matters.

Member of the Board of Directors (Volunteer work)

• Jun 2017 - Sep 2020

Volunteer - Member of the Board of Directors of the Handball Club (ESSAHB) and referent on IT and communications matters.

Ingénieur consultant IT

• Mar 2019 - Jul 2019

Mission au sein du groupe pharmaceutique Eli Lilly and Company sur le site de Fegersheim - France. En charge des projets d'évolution du système local PIMS - Informatique industrielle. Mission au sein du groupe pharmaceutique Eli Lilly and Company sur le site de Fegersheim - France. En charge des projets d'évolution du système local PIMS - Informatique industrielle.

IT technician, Field services

• Mar 2011 - Jan 2019

Provide support to users on general and production IT. System administration (Level 2) and network administration (Level 1). Management of local technical projects (IT) and interface with the group's teams for global projects : - Redesign of the printing fleet and implementation of the new printing system (equipment and applications). - IT deployment of a system for monitoring environmental variables. - Migration of servers with dedicated business applications from an "NT 4.0" domain to an "Active Directory" domain. - IT remodeling of offices and server room. - Technical support in the analysis of a business software development project dedicated to the "R&D" department entrusted to a service provider. - Implementation of a new printing system (equipment and applications). - Improvement of the CCTV and access control system. Project management and tasks carried out in accordance with pharmaceutical regulations (GMP - GMP). Analysis of the functional requirements for transcription into a technical solution. Coaching and training of technicians. Supervision of local service providers (monitoring of contracts, interventions and invoicing). Material and stock order management. Drafting of procedures, qualification documents and technical specifications. Participation in internal audits, clients and regulatory authorities. Show less

IT Technician for POS systems

• May 2006 - Mar 2011

In the context of maintaining and developing the IS for the 2000 stores throughout France : - Coordination of maintenance service providers (monitoring, training, technical support) and participation in steering committees. - Analysis and implementation of developments for POS IT systems. - Management of material orders. - Drafting of procedures, user training and audits. In the context of maintaining and developing the IS for the 2000 stores throughout France : - Coordination of maintenance service providers (monitoring, training, technical support) and participation in steering committees. - Analysis and implementation of developments for POS IT systems. - Management of material orders. - Drafting of procedures, user training and audits.

It Technician

• Mar 2005 - Mar 2006

Mission based at the customer's site "Lilly France, pharmaceutical group : - Migration of 2000 Windows 2000 desktop computers to XP with software and hardware validation. - Logistical and administrative management related to migration. - Management of a technician. Mission based at the customer's site "Lilly France, pharmaceutical group : - Migration of 2000 Windows 2000 desktop computers to XP with software and hardware validation. - Logistical and administrative management related to migration. - Management of a technician.

It Technician

• Nov 2004 - Jan 2005

As part of the IS upgrade project for 300 computer workstations from Windows 9x to Windows XP on all Mulhouse Hospital sites : - Inventory and migration of the fleet. - Participation in pre-deployment tasks with the Engineering team. - Technical support for migration (technician referent). - Packaging of business applications with automated settings, writing of packaging and use documentation. As part of the IS upgrade project for 300 computer workstations from Windows 9x to Windows XP on all Mulhouse Hospital sites : - Inventory and migration of the fleet. - Participation in pre-deployment tasks with the Engineering team. - Technical support for migration (technician referent). - Packaging of business applications with automated settings, writing of packaging and use documentation.

Apprenti en informatique

• Sep 2002 - Aug 2004

As part of a qualifying training for a BTS diploma in management information technology, option administrator of local aera networks: - Discovery of the profession of IT technician. - Provide IT support on infrastructure and office IT to users. (Client workstations, servers, networks). - Technical project management : Networking of a 10-station room (quotation, installation and configuration of equipment, creation of documentation). - Analysis of the technical context in order to produce a study file : Analysis of a migration project to Active Directory within SNCF and analysis of a virtual deployment of a free-licence system on desktop workstations. Show less