Pierce Shih
Growth Lead at Spot- Claim this Profile
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Bio
Credentials
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Full-Stack-Web-Development-Program
ALPHA CampFeb, 2020- Nov, 2024
Experience
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Spot
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Taiwan
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Software Development
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1 - 100 Employee
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Growth Lead
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May 2022 - Present
Intro - Technology startup focuses on Automatic Marketing Solutions and aims to empower enterprises to boost revenue growth through streaming and short videos. Spot leads more than 10 brands and customers to succeed across the Sports, E-sports, and Media industries. Achievements - Drove business revenue and 3 media exposures by creating real-time videos for over 8,000 finished runners of the Taipei Marathon. - Attained 1 renewal and 3 new contracts by making a 100% user activation rate and achieving product north-star metrics which means over 2,500 videos produced. - Designed and managed the automatic workflow to run the CPBL project smoothly over 150 games, also saved the team 36 hours per week to do the most valuable things instead. - Launched a solid onboarding process to make an 80% conversion from free-trail users to paid customers. - Conducted the workflow of the user operation to lead customers to success, from business goal, marketing strategy, and product position to daily iteration with data-driven. Responsibility - Led customers to achieve the business goal, including revenue and marketing metrics. - Attained user activation, retention, and renewal by the best-practice workflow of the user operation. - Conducted Scrum workflow to continuously deliver value and achieve North Star indicators. - Increased the customer lifetime value by turning the pain point into business opportunities through daily collaboration and observation. - Reported to C-level directly, and hands-on multi-projects, including Product, Customer Success, Marketing, and Sales. Welcome to contact me if you are looking for marketing solutions for Revenue Growth!
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創業家兄弟Kuobrothers Corp.
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Taiwan
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Technology, Information and Internet
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1 - 100 Employee
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Product Manager
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Jul 2021 - May 2022
Intro - Top 5 E-Commerce platforms in Taiwan with $7 billion NTD GMV and 300,000 daily active users. Achievements - Launched product features and defined North star success metric based on business strategy and roadmap. - Empowered Engineers to drive business results and system stability by implementing the best practices in Scrum workflow. - Increased CTR and CVR of search and recommended algorithm by data-driven iteration with Data Scientists. - Cooperated with the 3rd party payment service to achieve the business requirement. - Defined and Resolved the abstract issues with different stakeholders to maintain daily operations. Responsibility - In charge of Product Management of buy123 and pcone, hands-on with the product roadmap and business value delivery. - Work closely with the Engineers, Data Scientists, and designers to identify the best-fit solution.
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AmazingTalker
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Taiwan
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Technology, Information and Internet
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400 - 500 Employee
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Backend Engineer
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Apr 2020 - Dec 2020
Intro - Technology startup focuses on building up a language platform in Taiwan and Hong Kong. Amassing over 100,000 active users across 60 different countries who have conducted more than 300,000 online lessons. Achievements - Developed the matching system to connect teachers to drive qualified teacher growth. - Optimized the web loading efficiency by 40% through improved query and coding efficiency. - Integrated the 3rd party payment service to achieve the operational requirement. - Resolved the Zoom video issue to decrease business losses and customer service issues. - Strengthen system stability and functional correctness with the automated test, RSpec. - Implemented Clean Code and SOLID concepts to daily development workflow. Responsibility - In charge of backend development for AmazingTalker, hands-on with features for teacher and student both. - Work closely with the Product Manager and Designer to identify the best-fit solution.
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awoo Intelligence Inc.
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Taiwan
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IT Services and IT Consulting
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1 - 100 Employee
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Software Engineer
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Dec 2019 - Mar 2020
Intro - Technology startup (Series pre-A) focuses on building a Marketing AI solution to empower businesses to grow with over 12,000 corporate users and partnerships from Google and HubSpot. Achievements - Developed SMS features for external and internal platforms to accomplish the product roadmap. - Initiated technical documents to benefit team collaboration between Product Manager and Engineer. - Priorities backlog based on business revenue through regular sprint meetings. Responsibility - In charge of backend development for Tigerfly, the Retargeting and Retention Engine.
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球學聯盟 CXL
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Taiwan
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Media Production
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1 - 100 Employee
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Business Development Manager
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Aug 2016 - Sep 2018
Intro - Technology startup (Series A) focuses on live video, sports team tools (SaaS), athletes' networks, and tournament organizations in Great China. Achievements - Acquired more than 800 teams and 15,000 users with a 40% market share from 0 to 1 in 8 months. - Designed a solid onboarding process to make 80% of newbie users realize the product value in the first month. - Designed pretotype features to attain 500+ monthly Activation customers and 72% Retention. - Achieved UGC of more than 11,000 games, 28,500 short clips, and 415.4k mins of videos. - Accomplished 30% yearly revenue through a partnership with Fubon Financial Holding Co. and Verizon Media(Yahoo). - Reducing 20% customer acquisition cost by multi-channel management and data-driven optimization. - Implemented CRM system to manage and track sales pipeline to save 60 working hours per month. Responsibility - Led a 2 member product marketing team to initiate a go-to-market strategy, including user acquisition, retention, MAU, conversion rate, and monetization. - Launched the workflow of acquisition and retention, and inspired members successfully together. - Reported to C-level directly, and hands-on multi-projects, including Product, Marketing, and Recruitment.
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Nvesto Company Limited
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IT Services and IT Consulting
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Account Executive
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Jul 2015 - Jun 2016
Intro - Technology startup focuses on building cloud sales solutions targeted at Taiwanese SMEs. Achievements - Hit the yearly sales target by 103% with 100% renewal and new client development. - Launched the workflow with the engineer to develop the new features and maintain system stability. - Managed 15 clients and stakeholders to conduct CRM projects, including planning, training, and relationship maintenance. Responsibility - In charge of the sales and renewal process for iShelly to drive business revenue.
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HRnetOne
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Singapore
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Human Resources Services
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400 - 500 Employee
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Summer Intern
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Jul 2014 - Sep 2014
Achievements - Cohered with the senior consultant for five projects in the retail industry. - Collected 1,000 valuable talent data by telephone approaching in three months. Responsibility - Sourced for best-fit candidates locally and regionally through cold calls and interviews. Achievements - Cohered with the senior consultant for five projects in the retail industry. - Collected 1,000 valuable talent data by telephone approaching in three months. Responsibility - Sourced for best-fit candidates locally and regionally through cold calls and interviews.
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AIESEC
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Canada
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Non-profit Organizations
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700 & Above Employee
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Business Development
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Jul 2012 - Jun 2014
Intro - AIESEC is a global platform for young people to explore and develop their leadership potential. We are a non-political, independent, not-for-profit organization run by students and recent graduates of institutions of higher education. Its members are interested in world issues, leadership and management. Regional Project ・ Developed strategies to cooperate with Local companies and Government at Taichung. ・ Led 3 member to raised NTD$115,000 Sponsorship. ・ Integrated AIESEC, Government and Campus resource, creating the opportunities of global culture exchange to influence 3,000 students in Taichung city. National Project ・ Developed strategies to raise NTD$150,000 Sponsorship, makes budget break even. ・ Cooperated with SKL and Hotel royal for #6 AIESEC Youth Impact Forum.
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Education
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商業思維學院
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2018 - 2019
ALPHA Camp
Full-Stack Web Development Program -
2010 - 2014
Tunghai University
Bachelor's degree, Finance, General
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