Pia Naukkarinen

Service Manager at Keski-Suomen kauppakamari - Central Finland Chamber of Commerce
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Contact Information
us****@****om
(386) 825-5501
Location
FI
Languages
  • English Full professional proficiency
  • Swedish Limited working proficiency
  • French Elementary proficiency
  • Finnish Native or bilingual proficiency

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Experience

  • Keski-Suomen kauppakamari - Central Finland Chamber of Commerce
    • Finland
    • Public Policy Offices
    • 1 - 100 Employee
    • Service Manager
      • Feb 2019 - Present

  • Keski-Suomen TE-palvelut
    • Jyväskylä, Suomi
    • Asiantuntija
      • Feb 2017 - Feb 2019

  • Retta
    • Finland
    • Real Estate
    • 300 - 400 Employee
    • Sales consultant
      • Sep 2014 - Jan 2017

      Sales consultant finds new customers, adds value to customers' services and helps offices in his/her own area to reach the goals set. Closes deals with customers. Sells property managing services. Sales consultant finds new customers, adds value to customers' services and helps offices in his/her own area to reach the goals set. Closes deals with customers. Sells property managing services.

  • Teleperformance
    • France
    • Outsourcing and Offshoring Consulting
    • 700 & Above Employee
    • Sales Support Consultant, sales consultant
      • 2007 - 2011

      Customer Service Fi/Swe/Eng. More demanding customer cases. Problem solving. Helping, teaching, informing and supporting of colleaques. Customer Service Fi/Swe/Eng. More demanding customer cases. Problem solving. Helping, teaching, informing and supporting of colleaques.

  • Elisa
    • Finland
    • Telecommunications
    • 700 & Above Employee
    • sales support consultant, sales consultant,
      • Mar 2005 - Nov 2007

      Customer Service by phone and email in FI/SWE/ENG. Advising and supporting of colleaques, taking care of complaints and more demanding customer cases and billing. Making and renewing workinstructions to the intranet. Giving short courses to colleaques. Customer Service by phone and email in FI/SWE/ENG. Advising and supporting of colleaques, taking care of complaints and more demanding customer cases and billing. Making and renewing workinstructions to the intranet. Giving short courses to colleaques.

  • Telia
    • Sweden
    • Telecommunications
    • 700 & Above Employee
    • Customer Service Representative
      • Mar 2004 - Feb 2005

      Customer Service in Fi/Swe/Eng. Customer Service in Fi/Swe/Eng.

Education

  • Jamk University of Applied Sciences
    Restonomi YAMK, Master's degree, Hospitality Management
    2011 - 2015
  • JAMK University of Applied Sciences
    Bachelor's degree in Tourism, Restonomi AMK, Tourism
    1999 - 2003

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