Phyll Mahon
Operations Manager, School of Science at Edith Cowan University- Claim this Profile
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Bio
Credentials
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PRINCE2® Foundation CPD
AXELOS Global Best PracticeAug, 2020- Oct, 2024 -
PRINCE2® Foundation CPD
AXELOS Global Best PracticeAug, 2020- Oct, 2024 -
PRINCE2® Practitioner CPD
AXELOS Global Best PracticeMay, 2021- Oct, 2024
Experience
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Edith Cowan University
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Australia
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Higher Education
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700 & Above Employee
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Operations Manager, School of Science
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Feb 2016 - Present
Operations Manager, responsible for overseeing the non-academic work of the School. Reporting to the Dean, managing the Schools resources, strategic and operational planning activities and governance matters. Responsible for developing a flexible and responsive administrative team, providing excellent service to School and University staff and students.PRINCE2 Foundation and Practitioner Qualified 2021Key responsibilities: Works in partnership with the Dean to ensure adept management of acomprehensive suite of School activities; Operational management of the School, including administration of financial,human and physical resources; Manages School strategic and operational planning activities; Oversees School governance matters and contract management; Manages School OHS and facilities; Provides consistent leadership to School professional staff, including performancemanagement and professional development opportunities; Ensures efficient, flexible and responsive operation of the School administrationactivities; Develops collaborative relationships with other University Operations Managers,Centre Directors and other stakeholders.Emerging Leaders and Management Program, Oprations Managers Development Program, Unconcious Bias at Work, Managing Very Difficult Workplace Behaviour, Job Evaluation & Mental Health for Leaders Show less
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Team Leader Faculty Student Information
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Jun 2011 - Feb 2016
EDITH COWAN UNIVERSITY Team Leader – Student Information Office (Faculty Computing Health and Science) • Lead personnel across a team of 25 Senior and Student Support Officers.• provide decision making authority for the team including resolving escalated issues.• Lead and carry out the development of operational projects to continually improve and create new tools and processes where required.• Coordinate the provision of advice and services to ECU students and other customers across a broad range of student information service functions and university policies.• Maintain, review and share applicable knowledge and training and mentoring of new staff.• In addition to main accountabilities – Completed Management Excellence Program and have been a Mentor in Precinct Mentoring Program. Show less
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Data Manager
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Jun 2009 - Oct 2010
Managed the data to and from the MIS system. Managed census submissions, reported on KPIs, managed assessments and exams, target modelling, project planning, managed site contracts. Managed the data to and from the MIS system. Managed census submissions, reported on KPIs, managed assessments and exams, target modelling, project planning, managed site contracts.
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MI & Planning Manager
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Jun 1996 - May 2008
This has included, at senior levels of responsibility, 3 year rolling strategic and operational level planning and associated 50 million pound budget management, relationship management, contract management, benchmarking management, project management, change management, resource planning, management information and reporting and direct line staff management. This has included, at senior levels of responsibility, 3 year rolling strategic and operational level planning and associated 50 million pound budget management, relationship management, contract management, benchmarking management, project management, change management, resource planning, management information and reporting and direct line staff management.
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Education
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Robert Gordon University, Aberdeen
Post Graduate Diploma, Business Management