Phuong Nguyen

Business Analyst at Trueson
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Contact Information
us****@****om
(386) 825-5501
Location
Toulouse, Occitanie, France, FR
Languages
  • Français Native or bilingual proficiency
  • Anglais Full professional proficiency
  • Espagnol Professional working proficiency
  • Vietnamien Native or bilingual proficiency
  • Dutch Elementary proficiency

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Credentials

  • IBM Professional Certificate Data Analyst
    IBM
    Mar, 2021
    - Oct, 2024
  • CRM Associate Administrator - 2023
    Veeva Training Services
    Jan, 2023
    - Oct, 2024
  • Veeva CRM Associate White Belt - 2022
    Veeva Training Services
    Jan, 2022
    - Oct, 2024

Experience

    • Netherlands
    • IT Services and IT Consulting
    • 1 - 100 Employee
    • Business Analyst
      • Oct 2021 - Present

      - CRM: • Veeva Data Stewardship: CRM Administration, territory alignment, data loads, data cleaning, data analysis, reports creation • Multichannel Cycle Plans: support on MCCP Fast Track configuration - Business Intelligence: • Power BI dashboards: Creation and maintenance of Reports and Data models, designing interactive and user-friendly data visualization • Support on deployment on Power BI Service • Support on displaying key information for business decisions - CRM: • Veeva Data Stewardship: CRM Administration, territory alignment, data loads, data cleaning, data analysis, reports creation • Multichannel Cycle Plans: support on MCCP Fast Track configuration - Business Intelligence: • Power BI dashboards: Creation and maintenance of Reports and Data models, designing interactive and user-friendly data visualization • Support on deployment on Power BI Service • Support on displaying key information for business decisions

    • Netherlands
    • Automotive
    • 1 - 100 Employee
    • Marketing Forecast & Distribution Coordinator
      • Apr 2018 - Jun 2021

      - Gather and wrangle Data from internal and external sources- Analysis and Data Visualization: • Follow and forecast the commercial performance of the company and of themarket • Optimize the pipeline: manage the level of resources, split of the resourcesto the sales network, monitor the delays of transportation, monitor theindustrial constraints, check age of the stock, pilot invoicing volume andprocess, monitor the portfolio deliveries • Follow and pilot new metrics applied for regulation changes in the Europeanautomotive market (Corporate Average Fuel Emission, homologation, BPMtaxes)- Communication of the Results: • Present the analysis to the directors and managers • Define objectives for the several KPIs. • Discuss with Headquarters for the management of the resources • Support cross-functional teams with sending of daily, weekly and monthlyinteractive dashboards Show less

    • VIE Forecast & Planning
      • May 2016 - Apr 2018

      • Update the reports following the performance and resource management• Automatize the update process of the reports: -90% on the update time andsetting of more user-friendly interfaces and better errors checking.• Follow new metrics: create dozen of new reports accessing new levels of detailsof information for a more precise management• Analyze customer satisfaction surveys using statistical tools

    • France
    • Pharmaceutical Manufacturing
    • 700 & Above Employee
    • Product Manager
      • Sep 2014 - Aug 2015

      • Create reports to follow the commercial performance more efficiently, and support other product managers • Analyze survey results using statistical tools • Brief and deploy marketing campaigns • Present the marketing campaigns to the Sales network • Create reports to follow the commercial performance more efficiently, and support other product managers • Analyze survey results using statistical tools • Brief and deploy marketing campaigns • Present the marketing campaigns to the Sales network

    • Assistant Product Manager
      • Sep 2013 - Feb 2014

      • Develop a business intelligence tool on VBA to micro-manage the field force • Translate scientific files and communication for deployment in the Spanish market • Develop a business intelligence tool on VBA to micro-manage the field force • Translate scientific files and communication for deployment in the Spanish market

    • France
    • Software Development
    • Marketing Consultant Trainee
      • Jul 2012 - Dec 2012

      • Creation of an Excel tool to support the decision on the price strategy • Analyze competitive intelligence • Set up a survey and analyze the quantitative and qualitative data to determine the best price strategy • SEO using Google Analytics • Creation of an Excel tool to support the decision on the price strategy • Analyze competitive intelligence • Set up a survey and analyze the quantitative and qualitative data to determine the best price strategy • SEO using Google Analytics

Education

  • Toulouse Business School
    Master 2, Marketing & Management in High-Tech Environment
    2011 - 2015
  • Universiteit van Amsterdam
    ERASMUS Exchange, Business
    2014 - 2014
  • Lycée Saliège
    Two years preparing for the competitive entrance exam to the french business schools
    2009 - 2011
  • Lycée Saint-Joseph Toulouse
    Baccalauréat, Scientifique
    2006 - 2009

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