Experience

RCE

• South Korea
• Machinery Manufacturing
• 1 - 100 Employee

• Sales Executive

  • Apr 2021 - Present

  -Handling and improvement of the existing customers' portfolio.-Business development and frequent travels at customers' sites.-Strengthen relationship with clients and company partnerships.-Responsible to handle customer complaints, being the key contact point for any customer feedback/complaints towards the company and products.-Accountable in all sales efforts, data analysis and reporting. -Handling and improvement of the existing customers' portfolio.-Business development and frequent travels at customers' sites.-Strengthen relationship with clients and company partnerships.-Responsible to handle customer complaints, being the key contact point for any customer feedback/complaints towards the company and products.-Accountable in all sales efforts, data analysis and reporting.



Calzedonia Group

• Internet Publishing
• 1 - 100 Employee

• Sales Employee

  • Jan 2020 - Oct 2020

  -Sales consultant and shopping advertiser for Italian and foreigner customers.-Advertising and support to the customers learning about the store's items.-Customer care and assistance during and after the purchase process. -Sales consultant and shopping advertiser for Italian and foreigner customers.-Advertising and support to the customers learning about the store's items.-Customer care and assistance during and after the purchase process.



Personal Assistant and Babysitter for an Italian-Irish Family

• Personal Assistant

  • Jan 2018 - Dec 2019

  -Scientific and creative babysitting and baby care support in a friendly and funny enviroment.-Arranging a schedule and support it for parents and baby in case of need.-House management and assistance with any need in daily life.-Support and following the family on holiday and bussiness trips. -Scientific and creative babysitting and baby care support in a friendly and funny enviroment.-Arranging a schedule and support it for parents and baby in case of need.-House management and assistance with any need in daily life.-Support and following the family on holiday and bussiness trips.



Freelance

• Egypt
• Human Resources
• 1 - 100 Employee

• Translator

  • Jun 2014 - Feb 2018

  -Translation services and support to foreign experts during their working times in Vietnam.-Arrange all the needs for experts relate to their work.-Business development connecting vietnamese and foreigners experts. -Translation services and support to foreign experts during their working times in Vietnam.-Arrange all the needs for experts relate to their work.-Business development connecting vietnamese and foreigners experts.



Hanoi Silver Hotel

• Front Desk Receptionist

  • Feb 2016 - Apr 2017

  -Welcome and greet the guests.-Receptionist and front-office.-Customer care and problem solving for any complaints made by guests.-Tour Desk: consulting, advising and supporting customers for their traveling needs. -Welcome and greet the guests.-Receptionist and front-office.-Customer care and problem solving for any complaints made by guests.-Tour Desk: consulting, advising and supporting customers for their traveling needs.