Phuong (Grace) Hoang

Quality Compliance Accreditation Specialist at Detroit Area Agency on Aging
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Contact Information
us****@****om
(386) 825-5501
Location
Southfield, Michigan, United States, US
Languages
  • English -
  • Vietnamese -

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Bio

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Experience

    • United States
    • Non-profit Organization Management
    • 1 - 100 Employee
    • Quality Compliance Accreditation Specialist
      • Jul 2021 - Present
    • Manager
      • Feb 2003 - Present

      Oversee the management of 6+employees. Maintaining compliance with Michigan Department of Licensing and Regulatory Affairs (LARA). Train staff on OSHA requirements for compliance with CDC guidelines. Handle customer inquiries. Assist with payrolls, invoices, and daily opening and closing. Oversee the management of 6+employees. Maintaining compliance with Michigan Department of Licensing and Regulatory Affairs (LARA). Train staff on OSHA requirements for compliance with CDC guidelines. Handle customer inquiries. Assist with payrolls, invoices, and daily opening and closing.

    • United States
    • Non-profit Organizations
    • 400 - 500 Employee
    • Corporate Compliance Specialist
      • Mar 2020 - Sep 2020

      Ensured a safe environment in compliance with MDHHS for the organization. Investigated, audited n responded to compliance n HIPAA complaints with HR manager. Managed Incident Report system. Created n developed annual Quality Report for 2019. Trained staff on safety procedures n policy related to COVID19. Assisted VP of Quality maintaining regulatory of CDC guidelines. Coordinated n managed PPE distribution for all the organization. SUD Recipient Rights representative for the organization. Ensured a safe environment in compliance with MDHHS for the organization. Investigated, audited n responded to compliance n HIPAA complaints with HR manager. Managed Incident Report system. Created n developed annual Quality Report for 2019. Trained staff on safety procedures n policy related to COVID19. Assisted VP of Quality maintaining regulatory of CDC guidelines. Coordinated n managed PPE distribution for all the organization. SUD Recipient Rights representative for the organization.

    • United States
    • Hospitals and Health Care
    • 1 - 100 Employee
    • Health and Safety Coordinator
      • Nov 2014 - Apr 2016

      Trained everyone at WSUPG on OSHA/MIOSHA and ensures that all federal, state, and local regulations are followed. Developed HazCom and Exposure Control Plan training material, including assessment document, used for all 3,000+ WSUPG faculty, residents/fellows, clinical and support staff, and corporate administrative staff. Updated and maintained information for corporate policies to be compliance with MIOSHA: Exposure Control Plan, Hazardous Communication, Safety Data Sheets, Blood Borne Pathogen, ADA Accessibility, Utilities Failure, Biohazard Waste. Assist HR and Quality divisions in various projects: data and input for Patient Centered Medical Home, Meaningful Use, Centers for Medicare and Medicaid Services, Michigan Care Improvement Registry and numerous heatlh payer data. Show less

    • United States
    • Motor Vehicle Manufacturing
    • 700 & Above Employee
    • Human Resources Diversity Coordinator
      • May 1998 - Jul 2001

      Coordinated the development of 'Diversity' within Ford with the direction of the Plant Directors and HR Managers. Assisted with candidate interviews for internal and external positions. Hosted Bi-annual Diversity Seminars for all VO Plants. Implemented Sexual Harassment policies and created booklets for awareness. Helped developed privacy room for breast feeding moms. Organized and planned events, including selection of venue and preparing material of presentations. Coordinated the development of 'Diversity' within Ford with the direction of the Plant Directors and HR Managers. Assisted with candidate interviews for internal and external positions. Hosted Bi-annual Diversity Seminars for all VO Plants. Implemented Sexual Harassment policies and created booklets for awareness. Helped developed privacy room for breast feeding moms. Organized and planned events, including selection of venue and preparing material of presentations.

Education

  • Oakland University
    Bachelor's degree, Business Administration and Management, General
    1994 - 1997
  • Oakland Community College
    Master of Business Administration (MBA), 3.6 GPA
    2013 - 2020

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