Experience

Hostfully
• United States
• Travel Arrangements
• 1 - 100 Employee
• Techical Support Representative

  • Mar 2021 - Present

Self-employed
• Real Estate
• 1 - 100 Employee
• Property Manager

  • Jan 2020 - Mar 2021


Home

• Individual and Family Services
• 300 - 400 Employee

• Freelance Translator

  • Apr 2016 - Mar 2021

  Provide English - Vietnamese translation for TV series, entertainment shows, interviews. Provide English - Vietnamese translation for TV series, entertainment shows, interviews.



Christina's

• United Kingdom

• Operations Management Specialist

  • Aug 2018 - Dec 2019

  - Managing back operation team to support the front office. - Managing team schedule and resolving conflicts among team members. - Supporting purchasing team with testing new supplies. - Improving work process to enhance work flow and efficiency. - Managing back operation team to support the front office. - Managing team schedule and resolving conflicts among team members. - Supporting purchasing team with testing new supplies. - Improving work process to enhance work flow and efficiency.

• Host Entrepreneur / City Manger

  • Apr 2017 - May 2018

  - Managing the budget of the business: controlling cost and meeting revenue targets.- Coordinating with Booking and Sales team to boost property visibility on OTAs to optimize property's inventory.- Arranging team's schedule, balancing workload.- Managing guest experience to produce excellent reviews.- Providing on-the-job training and evaluation for trainees, supporting team with their tasks and guests interaction.- Take full responsibility for qualities control of the properties. Show less

• AirBnB Host

  • Sep 2016 - Apr 2017

  - Handling daily tasks, which include preparing guest rooms, up-keeping our common spaces, and assisting guests with ad-hoc requests.- Managing and sourcing supplies and inventories.- Responding to guests’ messages and inquiries.- Scheduling cleaning, check-in, check-out, and providing recommendations and selling tour activities.