Experience

Santam Insurance

• South Africa
• Insurance
• 700 & Above Employee

• Change Management Specialist

  • May 2022 - Present

  • Lead the Santam Direct Change Management Capability • Analyse stakeholder needs and develop value add change initiatives • Drive adoption of strategic change initiatives (business transformation, systems and culture) • Collaborate with Leadership Team, Business Owners, Product Owners and Business Information and Technology services in delivering strategic change initiatives. • Support Head of Santam Direct and Centre of Excellence Lead to drive the Agile Transformation journey within Santam Direct • Provide Change Management support to the strategic change projects • Collaborate and share insights with Business Information and Technology Services Change Managers • Support Change Champions in employee engagement and culture initiatives • Continuously gather insights for continuous improvement • Report progress to Santam Direct Manco Show less



Old Mutual Limited

• South Africa
• Financial Services
• 700 & Above Employee

• Change Management Specialist

  • Feb 2014 - Present



HCL Axon Technologies Inc.

• Canada
• 1 - 100 Employee

• Learnership Mentor

  • Mar 2013 - Dec 2013

  HCL started a learnership programme aimed at providing learners with disabilities on-the-job experience towards obtaining a qualification in Business Administration. Responsibilities • Conduct Skills Gap analysis and developed training programme • Develop the Learnership Programme Content and Implementation Plan • Assign learners to suitable work opportunities within HCL and the sponsored training centres • Coach learners in Business Administration related skills e.g. Business Administration, Communication Skills, Presentation Skills, Business Acumen, Business etiquette, Microsoft office etc. Show less



NHBRC

• South Africa

• Independent Change Management Consultant

  • Oct 2012 - Feb 2013

  NHBRC wanted to underpin the business processes with an integrated technology solution – minimising the risk associated with custom technology integration. The solution would reduce operating complexity and improve accuracy, improve end-to-end business process efficiency and enable mobility through internet and PDA enablement for builders, inspectors, employees and business partners building industry. Responsibilities • Develop a change management strategy to support the implementation • Conduct Leadership Alignment sessions to ensure common understanding of the rationale for the change • Conduct Readiness Assessments • Develop a change management strategy and plan. Show less



Aveng Trident Steel

• South Africa

• Organizational Change Manager

  • Feb 2012 - Oct 2012

  Project focused on transforming the organisation to align with the new leadership vision, strategic intent, DNA and the Operating Model. The operating model would define a common view of how the organisation will operate to effectively deliver its business strategy. The operating model would enable Aveng Trident Steel to plan and build a consistent and co-ordinated view of its business, and how it will be configured, across a number of dimensions. Responsibilities • Current Organisation Structure review • Conduct RACI workshops for all portfolios • Conduct current state assessments • Conduct high and detailed designs workshops • Stakeholder Management • Conduct Organisational Impact Assessments • Deliver an Organisational structure and a cultural change process • Lead behavioural change process to support organisational changes Show less



Eskom Holdings SOC Ltd

• Utilities
• 700 & Above Employee

• Independent Contractor - Change Manager

  • Jul 2011 - Jan 2012

  Change Manager for the SAP implementation aimed at delivering a standardized, optimized and simplified business systems and processes. Responsibilities included the Development of Change Management and Communication Strategy and Plan • Manage budget and implementation of the Change Management Plan • Liaise with affected stakeholders internally and externally including labour • Provide expert advice on project communication activities • Enable adoption of the system Change Manager for the SAP implementation aimed at delivering a standardized, optimized and simplified business systems and processes. Responsibilities included the Development of Change Management and Communication Strategy and Plan • Manage budget and implementation of the Change Management Plan • Liaise with affected stakeholders internally and externally including labour • Provide expert advice on project communication activities • Enable adoption of the system



Standard Bank of South Africa

• South Africa

• Independent Contractor - Organisation Design/Change Management specialist

  • Dec 2010 - Jun 2011

  The division embarked on an organisational design process with the following objectives: • Servicing of new strategic roles • Adapting and aligning to global operating model • Management of increasing complexity in products, markets, geography, business operations • Alignment with statutory and regulatory requirements (environment oversight) • Standardised and aligned reporting of business results My responsibilities included • Provide OD/Change Management expertise for the implementation of a new departmental operating model • Conduct high and detailed design workshops • Change management strategy development and implementation thereof. • Continuously track employee readiness for new operational model • Communication and stakeholder management Show less



Nelson Mandela Metropolitan Municipality

• Government Administration
• 500 - 600 Employee

• Independent Contractor - Change Manager:

  • Mar 2009 - Nov 2010

  Change manager for the implementation of the SAP (HCM Module). This role included planning and monitoring the execution of change management strategy and communication plan. Change manager for the implementation of the SAP (HCM Module). This role included planning and monitoring the execution of change management strategy and communication plan.



SAP

• Germany
• Software Development
• 700 & Above Employee

• Independent Contractor - Change Management

  • Sep 2008 - Jul 2009



Transnet Freight Rail

• South Africa
• Truck Transportation
• 700 & Above Employee

• Independent Contractor - OD/Change Consultant

  • Oct 2008 - Feb 2009

  Responsibilities included develop first line manager on boarding processes and procedures. Developed and coached change management to middle manager cadre.

• Independent Contractor - OD/Change Consultant

  • Oct 2008 - Feb 2009

  Responsibilities included develop first line manager on boarding processes and procedures. Developed and coached change management to middle manager cadre.



South African Airways

• South Africa
• Airlines and Aviation
• 700 & Above Employee

• Independent Contractor - Change Management

  • Jan 2008 - Aug 2008

  Change Management lead for SAP HCM Implementation • Provide expertise in the development and implementation of Change Management activities • Liaise with stakeholders internally and externally Change Management lead for SAP HCM Implementation • Provide expertise in the development and implementation of Change Management activities • Liaise with stakeholders internally and externally



Standard Bank Group

• South Africa
• Financial Services
• 700 & Above Employee

• Change Manager

  • Jul 2004 - Dec 2006

  Organisational Effectiveness with the following responsibilities:• Design and implementation of the values awareness programme • Management of the values entrenchment programme • Co-ordinate stakeholder engagements for local, continental and international offices • Development of the knowledge management system for change management intellectual property • Deliver PROSCI/ADKAR training to change management practitioners Organisational Effectiveness with the following responsibilities:• Design and implementation of the values awareness programme • Management of the values entrenchment programme • Co-ordinate stakeholder engagements for local, continental and international offices • Development of the knowledge management system for change management intellectual property • Deliver PROSCI/ADKAR training to change management practitioners



Accenture

• Ireland
• Business Consulting and Services
• 700 & Above Employee

• Organisational Change Management Consultant

  • Jan 1996 - Feb 2003

  Career began as Change Analyst, promoted to OD Consultant then promoted to Change Manager. Projects/Assignments to various clients. Organizational Design Consultant Responsibilities • Conduct workshops to understand operational processes and procedures • Conduct gap analysis and recommend roles to support new processes • Organisational structure design o Conduct as-is workshops o Functional needs analysis o Functional design o Client consultations to validate new organisation structure o Progress reporting o Stakeholder management Responsibilities as a Change Analyst Change analyst for the implementation of a Provisioning Administration System • Conduct training needs analysis • Develop and distribute project communication, • Conduct Role Alignment, • User Profiling • Develop training material • Systems training Show less