Phumudzo Tshivhula
Field Technician at Thabure Towerco- Claim this Profile
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Bio
Experience
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Thabure Towerco
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South Africa
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Telecommunications
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1 - 100 Employee
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Field Technician
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Mar 2020 - Present
Vhembe, Limpopo, South Africa In my role as a Field Technician at Thabure Towerco, I've been responsible for diagnosing and troubleshooting cambium network radios and layer 2 link network. I've maintained precise records of field data of testing layer2 service testing in SA connect in Vhembe district, ensuring accurate documentation for future analysis of service testing. Leveraging my technical skills, I've effectively repaired and resolved problems, optimizing system performance. Performing preventive maintenance and… Show more In my role as a Field Technician at Thabure Towerco, I've been responsible for diagnosing and troubleshooting cambium network radios and layer 2 link network. I've maintained precise records of field data of testing layer2 service testing in SA connect in Vhembe district, ensuring accurate documentation for future analysis of service testing. Leveraging my technical skills, I've effectively repaired and resolved problems, optimizing system performance. Performing preventive maintenance and annual service visits has been crucial in preventing malfunctions and extending equipment lifespan. I've consistently improved customer satisfaction by swiftly addressing technical and connectivity issues, both on-site and remotely. Collaboration with technical teams has been integral, fostering a cooperative work environment. Additionally, I've overseen monitoring of 50+ Network Operations Centre subscribers, ensuring smooth operations. My skill set includes hardware installation, wireless networking, technical support, troubleshooting, Microsoft Office, and network administration. Show less
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The Virtual Institute of Technology
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South Africa
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E-Learning Providers
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Brand Ambassador
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Sep 2021 - Present
Vhembe, Limpopo, South Africa As a Brand Ambassador, I've been instrumental in elevating brand awareness through diverse strategies, including event marketing, demonstrations, sales, and promotional activities. I've actively contributed to crafting impactful social media content that effectively showcases the brand's offerings and engages the intended audience. During retail events and sampling opportunities, I've represented the brand, establishing positive interactions and memorable experiences for potential customers. My… Show more As a Brand Ambassador, I've been instrumental in elevating brand awareness through diverse strategies, including event marketing, demonstrations, sales, and promotional activities. I've actively contributed to crafting impactful social media content that effectively showcases the brand's offerings and engages the intended audience. During retail events and sampling opportunities, I've represented the brand, establishing positive interactions and memorable experiences for potential customers. My confident and informed approach has enabled me to effectively convey product details and educate consumers about the brand's advantages. Notably, in 2022, I organized and led the Work Base Exposure (WBE) initiative for VHEMBE TVET IT students, facilitating practical industry exposure and benefiting over 50 participants. Moreover, I've played a pivotal role in forming partnerships with educational institutions like VHEMBE TVET college, CAPRICORN TVET college, and THASULULO FET college, expanding the brand's outreach and promoting collaboration. Leveraging my proficiency in social media management and marketing, I've executed successful brand awareness campaigns and engaged the target audience effectively. My skill set includes expertise in social media management. Show less
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CodSoft
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India
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IT Services and IT Consulting
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700 & Above Employee
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Web Developer
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Nov 2023 - Present
web development
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Maredi Telecoms
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South Africa
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Telecommunications
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1 - 100 Employee
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Field Technician
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Mar 2018 - Mar 2020
Vhembe, Limpopo, South Africa During my internship at Maredi Telecoms, I proficiently conducted troubleshooting and diagnostics of broadband network equipment, machinery, tools, and components, effectively addressing malfunctions. I meticulously recorded test results of service testing(L2/L3), facilitating precise analysis for efficient problem-solving. By applying my technical expertise and operational knowledge, I successfully executed repairs and preventive maintenance on various systems on sites. I consistently improved… Show more During my internship at Maredi Telecoms, I proficiently conducted troubleshooting and diagnostics of broadband network equipment, machinery, tools, and components, effectively addressing malfunctions. I meticulously recorded test results of service testing(L2/L3), facilitating precise analysis for efficient problem-solving. By applying my technical expertise and operational knowledge, I successfully executed repairs and preventive maintenance on various systems on sites. I consistently improved customer satisfaction by resolving technical issues, on-site challenges, and internet connectivity problems. Active collaboration with technical teams was pivotal, allowing me to contribute to projects and enhance overall organizational success. Additionally, I played a role in monitoring over 50 Network Operations Centre (NOC) subscribers, ensuring smooth operations and prompt issue resolution. Furthermore, I gained hands-on experience in constructing mini towers, strengthening my skills in wireless broadband, technical support, troubleshooting, teamwork, and Microsoft Office proficiency. Show less
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Education
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University of South Africa/Universiteit van Suid-Afrika
Diploma, Information Technology -
zaio coding school
NQF 5 certificate, full stack web developer -
Udemy
certificate, PHP for beginners -
MTN Business App Academy
NQF 5, Mobile Application Academic -
Microsoft
certificate, Web development -
freeCodeCamp
Web responsive design, certificate -
VHEMBE TVET college
certificate, NQF 4 Information Technology and Computer Science -
Litshovhu secondary school
Matriculant, 12