Experience

xolve branding

• Vietnam
• Business Consulting and Services
• 1 - 100 Employee

• Digital Branding Intern

  • Aug 2023 - Present

  1. Communication Strategy and Planning - Conduct market research and competitive analysis to identify key trends, insights, and opportunities for brand growth and differentiation. - Develop and implement social media strategies and campaigns, staying up-to-date with social media trends, best practices, and new features or tools, and provide recommendations for incorporating them into the brand's social media strategy. - Conduct social media listening and monitoring to track brand mentions, customer feedback, and industry trends, and provide insights and recommendations for continuous improvement. 2. Content Creation and Management - Collaborate with cross-functional teams, including design, strategy, and content, to create engaging and relevant content for social media platforms, aligned with brand tone, voice, and visual guidelines. - Contribute to digital branding planning through the development of social media posts, blogs, videos, and other multimedia assets, actively participating in the content production process by offering valuable suggestions and ideas. - Manage social media accounts, engage with customers and followers, and provide timely and professional responses to inquiries, comments, messages, and reviews, ensuring exceptional customer service and enhancing brand reputation. 3. Analytics and Reporting - Analyze social media data to measure the effectiveness of campaigns and track key performance indicators (KPIs). - Prepare and present social media performance reports, highlighting key metrics and insights, and provide recommendations for future improvements. Show less



ISB Event Team

• Vietnam
• Non-profit Organization Management
• 1 - 100 Employee

• Content and Logistics Member

  • Mar 2021 - Dec 2022