Phong Ha
Retention Manager at KAMEREO- Claim this Profile
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English Professional working proficiency
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Vietnamese Native or bilingual proficiency
Topline Score
Bio
Experience
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KAMEREO
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Vietnam
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Food and Beverage Services
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1 - 100 Employee
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Retention Manager
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Aug 2022 - Present
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Key Account Manager
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Jun 2022 - Oct 2022
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ZaloPay
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Vietnam
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Software Development
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300 - 400 Employee
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Key Account Executive
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Jun 2021 - Jun 2022
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BAEMIN Vietnam (Woowa Bros.)
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Vietnam
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IT Services and IT Consulting
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200 - 300 Employee
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Strategic Merchant Executive
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Mar 2020 - Jun 2022
1. Manage top strategic merchants to achieve commission target and GMV 2. Conduct Join Business Plan - Annual Business Plan and Quarterly Business Review 3. Manage current account activities & activation 4. Provide analysis and reports on the Sales performance for assigned merchants 5. Monitor merchant target & growth 6. Deliver world class customer services 1. Manage top strategic merchants to achieve commission target and GMV 2. Conduct Join Business Plan - Annual Business Plan and Quarterly Business Review 3. Manage current account activities & activation 4. Provide analysis and reports on the Sales performance for assigned merchants 5. Monitor merchant target & growth 6. Deliver world class customer services
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Sprint
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United States
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Telecommunications
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700 & Above Employee
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Sale Executive
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Jan 2019 - Mar 2020
Act as a Mobile Expert to find solutions in addressing customer needs Deliver an outstanding store experience that promotes customer loyalty and strengthens the T-Mobile brand Meet or exceed sales and customer satisfaction goals Maintain an outgoing personality to ensure friendliness and positivity in the workplace Become a fast learner for an everyday changing environment Act as a Mobile Expert to find solutions in addressing customer needs Deliver an outstanding store experience that promotes customer loyalty and strengthens the T-Mobile brand Meet or exceed sales and customer satisfaction goals Maintain an outgoing personality to ensure friendliness and positivity in the workplace Become a fast learner for an everyday changing environment
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Education
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Minot State University
Master’s degree of Management, Business, Management, Marketing, and Related Support Services -
Minot State University
Bachelor’s degree of International Business, International Business -
Trần Hưng Đạo high school for gifted student
Math