Phong Ha

Retention Manager at KAMEREO
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Contact Information
us****@****om
(386) 825-5501
Location
Ho Chi Minh City, Vietnam, VN
Languages
  • English Professional working proficiency
  • Vietnamese Native or bilingual proficiency

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Experience

    • Vietnam
    • Food and Beverage Services
    • 1 - 100 Employee
    • Retention Manager
      • Aug 2022 - Present

    • Key Account Manager
      • Jun 2022 - Oct 2022

    • Vietnam
    • Software Development
    • 300 - 400 Employee
    • Key Account Executive
      • Jun 2021 - Jun 2022

    • Vietnam
    • IT Services and IT Consulting
    • 200 - 300 Employee
    • Strategic Merchant Executive
      • Mar 2020 - Jun 2022

      1. Manage top strategic merchants to achieve commission target and GMV 2. Conduct Join Business Plan - Annual Business Plan and Quarterly Business Review 3. Manage current account activities & activation 4. Provide analysis and reports on the Sales performance for assigned merchants 5. Monitor merchant target & growth 6. Deliver world class customer services 1. Manage top strategic merchants to achieve commission target and GMV 2. Conduct Join Business Plan - Annual Business Plan and Quarterly Business Review 3. Manage current account activities & activation 4. Provide analysis and reports on the Sales performance for assigned merchants 5. Monitor merchant target & growth 6. Deliver world class customer services

    • United States
    • Telecommunications
    • 700 & Above Employee
    • Sale Executive
      • Jan 2019 - Mar 2020

      Act as a Mobile Expert to find solutions in addressing customer needs Deliver an outstanding store experience that promotes customer loyalty and strengthens the T-Mobile brand Meet or exceed sales and customer satisfaction goals Maintain an outgoing personality to ensure friendliness and positivity in the workplace Become a fast learner for an everyday changing environment Act as a Mobile Expert to find solutions in addressing customer needs Deliver an outstanding store experience that promotes customer loyalty and strengthens the T-Mobile brand Meet or exceed sales and customer satisfaction goals Maintain an outgoing personality to ensure friendliness and positivity in the workplace Become a fast learner for an everyday changing environment

Education

  • Minot State University
    Master’s degree of Management, Business, Management, Marketing, and Related Support Services
    2018 - 2019
  • Minot State University
    Bachelor’s degree of International Business, International Business
    2017 - 2018
  • Trần Hưng Đạo high school for gifted student
    Math
    2012 - 2015

Community

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