Experience

GRAND METAL PTY LTD

• Australia
• Wholesale Building Materials
• 1 - 100 Employee

• Director Of Operations

  • Jul 2016 - Present

  - Improve the operational systems, processes and policies in support of organizations mission -- specifically, support better management reporting, information flow and management, business process and organizational planning. - Manage and increase the effectiveness and efficiency of Support Services (HR, IT and Finance), through improvements to each function as well as coordination and communication between support and business functions. - Analyse sales and purchasing reports on monthly bases and conduct strategic planning. - Play a significant role in long-term planning, including an initiative geared toward operational excellence. - Oversee overall financial management, planning, systems and controls. - Management of agency budget in coordination with the Executive Director. - Development of individual program budgets - Invoicing to funding sources, including calculation of completed units of service. - Organization of fiscal documents. - Regular meetings with other directors around fiscal planning. - Supervise and coach office manager on a weekly basis. Show less



Stud Capital

• South Africa

• Sales Development Manager

  • Mar 2015 - Jun 2016

  - Sales Development Manager knows products and market well. To have a good relationship with customers, it is important to understand customers' desire and wishes. In this case, reliable products and competitive price are significant. - Prospect for new clients by networking, cold calling, advertising or other means of generating interest from potential clients.They must then plan persuasive approaches and pitches that will convince potential clients to do business with the company. - Present new products and services and enhance existing relationships. - Work with technical staff and other internal colleagues to meet customer needs.Arrange and participate in internal and external client debriefs. - Present to and consult with mid and senior level management on business trends with a view to developing new services, products, and distribution channels. - Forecast sales targets and ensure they are met by the team. - Understand the company’s goal and purpose so that will continual to enhance the company’s performance. Show less



Visionary Investment Group 瑞丰投资集团

• Sales Representative

  • Oct 2014 - Mar 2015

  - Our knowledge grows daily through the centres of excellence we have developed. Supported by a strong culture of discipline and rigour, they form the foundation of our business in funds management, property development, property sales and asset management. We also partner with like-minded developers to bring forward the best possible range of property investment products. - With strong connections to mainland China, we are a trusted partner for Australian and mainland Chinese investors who wish to take advantage of the opportunities offered by the Australian property market. - To build your wealth, we’ll never stop investing in our knowledge and expertise. Show less



Le Bistro Dorine

• Australia
• Restaurants

• Barista

  • Oct 2014 - Feb 2015

  - Deliver excellent customer service, at all times - Serve and present hot non-alcoholic beverages quickly and efficiently, meeting our standards, assist in keeping front-of-house and toilets clean and tidy, at all times - Keep up to date with current promotions and new products - Make customers aware of offers on our great food and drink range - Speak to customers to ensure that they are satisfied with their meals - Maintain personal knowledge by completing in-house training and workbooks - Always adhere to all company policies and procedures and licensing laws Show less



Altus Financial

• Australia
• Financial Services
• 1 - 100 Employee

• Intern

  • Jun 2014 - Sep 2014

  - Starting from setting up workpapers for tax plan, BAS, IAS, individual return and trust/company return, I had a comprehensive understanding about how does taxation process in real workplace. - Assisting the team to implement variable tasks such as production, preparing signing letters, trust distributions, asset depreciation schedule, preliminary audit and file management made me realise the importance of co-operation and critical thinking. - I have completed several tax returns and activity statements by myself. - The ability of handling pressure and time management has been improved by working in a busy time during the end of financial year. Show less



Cafe Pacific

• Australia
• Staffing and Recruiting
• 1 - 100 Employee

• Barista

  • Sep 2013 - Apr 2014

  - Provide consistently high-quality coffee under pressure - Satisfactory customer service skill and maintaining good relationships with customers - I have comprehensive understanding of management of goods, invoices, statement recording, cash flow, payroll, staff management and taxes (GST, PAYG, income tax) - Time management is significant to the balance between business and personal life. - Provide consistently high-quality coffee under pressure - Satisfactory customer service skill and maintaining good relationships with customers - I have comprehensive understanding of management of goods, invoices, statement recording, cash flow, payroll, staff management and taxes (GST, PAYG, income tax) - Time management is significant to the balance between business and personal life.



The Coffee Club

• Food & Beverages
• 1 - 100 Employee

• Barista

  • Feb 2012 - Apr 2014

  - Starting from washing dishes, I am well trained in each position in shop including making coffee (with latte art), making food, taking orders, dealing with contingency and organising. - I am able to work under pressure, helping colleagues simultaneously. - I was trained to be enthusiastic, to smile and to provide high-quality customer service that could contribute to raising the level of customer satisfaction and customer loyalty of the brand. - Starting from washing dishes, I am well trained in each position in shop including making coffee (with latte art), making food, taking orders, dealing with contingency and organising. - I am able to work under pressure, helping colleagues simultaneously. - I was trained to be enthusiastic, to smile and to provide high-quality customer service that could contribute to raising the level of customer satisfaction and customer loyalty of the brand.