Experience

Kolena

• United States
• Software Development
• 1 - 100 Employee

• Head of Operations and Growth

  • Aug 2023 - 5 months

  United States

• Executive Assistant/Operations & Growth

  • Feb 2022 - Aug 2023

  Kolena is an ML testing platform that allows ML teams to rigorously test their model behavior. With Kolena, ML teams can identify and track failure modes to help engineering, sales, and customers better understand model performance and identify gaps. Works in Operations, HR, Marketing, Sales



KCAL Insurance Agency

• United States
• Insurance
• 1 - 100 Employee

• Executive Assistant

  • Dec 2017 - May 2021

  Hacienda Heights, California • Provided administrative and scheduling support to the Chief Strategy Officer • Coordinated communication and meetings between the company and its business partners, prepared agendas for internal meetings, facilitates trainings • Drafted the company's core values which are now used in marketing and recruitment strategy • Managed multiple properties owned by the executives of the company • Managed the project of writing the "Group Health Standard Operating Procedures Employee… Show more • Provided administrative and scheduling support to the Chief Strategy Officer • Coordinated communication and meetings between the company and its business partners, prepared agendas for internal meetings, facilitates trainings • Drafted the company's core values which are now used in marketing and recruitment strategy • Managed multiple properties owned by the executives of the company • Managed the project of writing the "Group Health Standard Operating Procedures Employee Training Manual" • Created the "Acknowledgement of Employee Performance Discussion" and "Employee Performance Improvement Plan" forms for the company • Wrote and distributed invitations for the company's Labor Law Seminar series to partnering insurance carriers and guest speakers • Assisted with recruiting candidates on Indeed and CareerBuilder and created charts to track hiring data using Google Data Studios • Responsible for proofreading marketing materials and speeches to ensure accuracy • Assisted in planning and purchasing raffle items at the company's annual Holiday Parties • Worked with the Industry Sheriff's YAL and the Hacienda/La Puente United School District in planning an annual "Prom Dress Shopping Day" for the community's high school juniors and seniors Show less



AM690

• Radio Producer for Angie's Chatroom

  • Jan 2019 - Jun 2020

  Hacienda Heights, CA • Produced one show per week at 40 minutes each • Kept up to date with current affairs, researches and generates new ideas for the show • Wrote script outlines for the radio show host • Scheduled and confirmed guests to come on the show • Recorded with a soundboard and edited interviews using Adobe Audition • Wrote social media posts for the Angie's Chatroom Facebook and Instagram pages to ensure listeners had a preview of the show Facebook:… Show more • Produced one show per week at 40 minutes each • Kept up to date with current affairs, researches and generates new ideas for the show • Wrote script outlines for the radio show host • Scheduled and confirmed guests to come on the show • Recorded with a soundboard and edited interviews using Adobe Audition • Wrote social media posts for the Angie's Chatroom Facebook and Instagram pages to ensure listeners had a preview of the show Facebook: https://www.facebook.com/angieschatroom Instagram: @angieschatroom Show less



Lendmerit Inc

• Quality Control Manager/Loan Officer

  • May 2016 - Oct 2017

  Rowland Heights, CA • Developed new loan process policy to limit mistakes and provided training to other employees • Managed 50+ accounts in repossession, collections, or auction, and completed small claims processing for 15+ accounts • Ensured the accuracy of 500+ loan applications and contracts • Analyzed 500+ credit reports to provide pre-approval quotes and process approved loans • Managed the company audit list and confirmed all required documents for files • Translated over 50… Show more • Developed new loan process policy to limit mistakes and provided training to other employees • Managed 50+ accounts in repossession, collections, or auction, and completed small claims processing for 15+ accounts • Ensured the accuracy of 500+ loan applications and contracts • Analyzed 500+ credit reports to provide pre-approval quotes and process approved loans • Managed the company audit list and confirmed all required documents for files • Translated over 50 policies, marketing, and website documents from Mandarin to English Show less



Ukiyoe Japanese Restaurant

• Server

  • May 2014 - Apr 2016

  Portland, Oregon, United States - Commended by manager for flexibility in changing work hours and days off - Delivered exceptional customer service while building lasting relationships - Controlled workflow in the most efficient and effective way - Maintained the high-standard quality sanitation of the restaurant with constant diligence - Trained new employees - Expertise in cash/credit card procedures



Ross Stores, Inc.

• United States
• Retail
• 700 & Above Employee

• Stocker

  • Jul 2014 - Dec 2014

  • Delivering products to customers efficiently • Working with the team to complete tasks • Keeping the store organized