Experience

Equatorial Ho Chi Minh City

• Vietnam
• Hospitality
• 1 - 100 Employee

• General Director

  • Jul 2020 - Present

• Director of Human Resources

  • Dec 2018 - Jun 2020

• Human Resources and Administration Manager

  • Aug 2015 - Dec 2018

  I am responsible for the smooth and efficient running of the HR Office as well as Executive Office including but not limited to:• Liaison with the Government for approval license and other matters.• Assist the General Manager in formulating and implementing new policies & procedures (both HR & nonHR related) of the hotel for all staff. Ensure that administration of these policies and procedures fair and just. • Supervisor of Training Manager / Human Resource Officer / Human Resource Assistant / Doctor / Nurse / Administration Assistant. • Drive the planning process of business budget inclusive of Payroll & related expenses and then draft out headcount & manning based on the plan for the following year. • Maintenance of up-to-date records of employee profiles in both hardcopy and on HR system. Responsible for installation & development process of engaging a new HR information system.• Handle selection & recruitment, compensation & benefits, yearly & monthly staff activity, annual performance evaluation & KPIs, staff recognition & rewards, staff grievances, staff disciplinary and etc. Ensure that discipline policies and procedures are administered according to the proper guidelines as set out by Vietnam Labor Law.• Provide feedback from employees about hotel policies and working environment to General Manager and Department Head concerned. • Take lead in establishing Training & Development system as well as planning for the hotel staff development. • Assist General Manager in other duties.

• Administration Manager cum Assistant Human Resources Manager

  • Jul 2014 - Aug 2015

  Additional responsibilities of supporting HRM in Recruitment and major HR innovation projects.

• Administration Manager

  • Jan 2012 - Jun 2014

  - Assist General Manager in paper works and relation with State authorities.- Develop the administrative work into the level of a manager inclusive of but not limit to: apply & renew necessary licenses and certification of the hotel, deal & comprise service contracts, reply to guest’s comments, supervise and provide instruction to Administration Assistant.

• Executive Assistant to GM and Owner

  • Jan 2011 - Jan 2012

  - Same as Executive Secretary but also extend the support to Owner Office

• Executive Secretary

  • Apr 2010 - Dec 2010

  - Assist GM and Owner in daily routines: paper works, translation and interpretation (especially official letters to Government, service contracts, etc.) and other job assignments as requested.



ILA Vietnam

• Vietnam
• Education Administration Programs
• 700 & Above Employee

• Teaching Assistant

  • Jul 2007 - Jun 2010

  A part-time job providing assistance to foreign Teachers in daily teaching English lessons to kids. A part-time job providing assistance to foreign Teachers in daily teaching English lessons to kids.



Empress Hotel

• 136 Bui Thi Xuan D1 HCMC

• Executive Secretary

  • Aug 2008 - Apr 2010

  - Issuing memo, meeting minutes to department heads and staff on behalf of GM. - Office arranging (control & keeping office in good condition). - Arranging company events. (Meeting, conference, social get together, function, picnic...) - Dealing with Government agencies for necessary documents and activities. - Responsible for getting visa/passport, work permit and residence card for company's foreign employees. - Filing every important documents concerning contracts and operating services. - Translation: English – Vietnamese and vice versa. - Assisting GM in preparation Monthly Progress Report