Experience

Approved Providers Network
• Inside Sales Representative

  • Feb 2022 - Present


The Donuttery

• United States
• Food & Beverages
• 1 - 100 Employee

• Customer Service Representative

  • Jan 2021 - Feb 2022

  • Greet and receive customers in a welcoming manner • Serves customers by helping them select products • Providing outstanding customer service • Assists with inventory, including receiving and stocking merchandise • Driving sales through engagement of customers, suggestive selling, and sharing knowledge • Analyzing sales and forecasting sales • Alerting management of potential security and software issues • Presenting to customers about latest products and answering questions Show less



Shoe Palace

• United States
• Retail
• 400 - 500 Employee

• Salesperson/ Sales Lead

  • Nov 2017 - Aug 2020

  • Exceeds daily goals and maintain and solid KPI. • Assess customers' needs and provide assistance and information on product features. • Ensure high levels of customer satisfaction through excellent sales service. • Team up with co-workers to ensure proper customer service. • Maintain in-stock and presentable condition assigned areas. • Follow and achieve department's sales goals on monthly, quarterly and yearly basis. • Offered each customer top-notch, personal service to boost sales and customer satisfaction. Show less



Forever 21

• United States
• Retail Apparel and Fashion
• 700 & Above Employee

• Sales Associate

  • Aug 2016 - Nov 2017

  • Proactively sought out customers to assist across sales floor. • Followed latest trends in order to provide up-to-date information to customers. • Maintain constant presence on sales floor to address customer's needs. • Prepared for promotions by rearranging stock, adding signage, and retagging merchandise. • Excelled in exceeding daily credit card and application goals. • Developed highly empathetic client relationships and earned reputation for delivering customer service (Employee of the month March 2017). Show less