Philomène Gardoni

Sales Executive at Hôtels Pullman Paris & MGallery Versailles
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Contact Information
us****@****om
(386) 825-5501
Location
Greater Paris Metropolitan Region, FR

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Bio

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Credentials

  • TOEIC 970 out of 990
    TOEIC® Program
    Mar, 2019
    - Oct, 2024

Experience

  • Pullman Paris & MGallery Versailles Hotels
    • France
    • Hospitality
    • 1 - 100 Employee
    • Sales Executive
      • Apr 2022 - Present

  • Autograph Collection - La Caserne Chanzy - Hôtel & Spa
    • France
    • Hospitality
    • 1 - 100 Employee
    • Sales Coordinator
      • May 2021 - Mar 2022

  • John Paul
    • France
    • Consumer Services
    • 300 - 400 Employee
    • Guest Relations Concierge
      • Sep 2018 - Aug 2019

      - Boosted members monthly requests and maintained the loyalty rate through quality calls or events organisation - Built strong relationships with members to understand their needs - Supervised international and VIP members - Boosted members monthly requests and maintained the loyalty rate through quality calls or events organisation - Built strong relationships with members to understand their needs - Supervised international and VIP members

  • Dunas Hotels & Resorts
    • Spain
    • Hospitality
    • 1 - 100 Employee
    • Public Relations Assistant
      • Feb 2018 - Aug 2018

      - Responsible for rooms quality controls - Promptly addressed guests' requests and anticipated their needs - Coordinated communication between guests and staff and followed up to ensure we resolved customer concerns - Analyzed customer feedback from questionnaires and reviews - Responsible for rooms quality controls - Promptly addressed guests' requests and anticipated their needs - Coordinated communication between guests and staff and followed up to ensure we resolved customer concerns - Analyzed customer feedback from questionnaires and reviews

Education

  • Savoie Mont Blanc University (IAE)
    Master's degree, Hospitality Management
    2019 - 2021
  • Université Lumière Lyon 2
    Licence, Langues Etrangères Appliquées
    2014 - 2018
  • Lycée Gabriel Fauré
    High School Diploma, Economics and Advanced English
    2011 - 2014

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