Phil McShan
Coach, Trainer, and Speaker at Innsider Innovation- Claim this Profile
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Bio
Dr.Charlie Moore
Phil is a master at communicating effectively, and is a very capable leader and salesman. He can read body language very well and is an excellent teacher and trainer. Dr. Charlie moore
Steve Haas
I have known Phil McShan for over 15 years and have worked with him on many different projects for The Vocal Majority Chorus in that time. Phil has always displayed remarkable intelligence, patience, attention to detail, and insight. He is an outstanding trainer and always manages to get the best out of people because his consistently positive nature makes them want to be their best. Phil is also extremely ethical, dedicated and level-headed. The phrase "a good man in a storm" describes him well. He displays grace under pressure and never loses focus on what is truly important. He's also one of nicest, and most genuine people I know. It is my distinct pleasure and privilege to recommend Phil McShan for any position that requires a steady hand, an active mind, and an unfailingly positive attitude.
Vince Ortega
Phil is an incredible person. Before I met Phil and attended his training seminar for HTA, I was blindly going through the motions. After meeting with Phil, going through his training, I came away with a clear understanding of my role and purpose with the company. I could tell right way that Phil was a true leader and team builder. He never commanded respect but earned it one person at a time. Phil has a good eye for talent too as his phone room was one of the best I had ever seen. But more so than that, Phil is just a remarkable person who is very knowledgeable and skillful in the art of sales. I recall a phone seminar he conducted for the company and the comment one of my colleagues made was that it was the best phone seminars she could recall and suggested that Phil do all the phone seminars. Phil always had a way of making what could have been a dry and dull training session into a fun and witty learning event. I can truly say that Phil is a man of integrity and that I have grown personally and professionally as a direct result of Phil’s leadership and friendship. Thank you Phil for your guidance and wisdom that you have shared with me.
Dr.Charlie Moore
Phil is a master at communicating effectively, and is a very capable leader and salesman. He can read body language very well and is an excellent teacher and trainer. Dr. Charlie moore
Steve Haas
I have known Phil McShan for over 15 years and have worked with him on many different projects for The Vocal Majority Chorus in that time. Phil has always displayed remarkable intelligence, patience, attention to detail, and insight. He is an outstanding trainer and always manages to get the best out of people because his consistently positive nature makes them want to be their best. Phil is also extremely ethical, dedicated and level-headed. The phrase "a good man in a storm" describes him well. He displays grace under pressure and never loses focus on what is truly important. He's also one of nicest, and most genuine people I know. It is my distinct pleasure and privilege to recommend Phil McShan for any position that requires a steady hand, an active mind, and an unfailingly positive attitude.
Vince Ortega
Phil is an incredible person. Before I met Phil and attended his training seminar for HTA, I was blindly going through the motions. After meeting with Phil, going through his training, I came away with a clear understanding of my role and purpose with the company. I could tell right way that Phil was a true leader and team builder. He never commanded respect but earned it one person at a time. Phil has a good eye for talent too as his phone room was one of the best I had ever seen. But more so than that, Phil is just a remarkable person who is very knowledgeable and skillful in the art of sales. I recall a phone seminar he conducted for the company and the comment one of my colleagues made was that it was the best phone seminars she could recall and suggested that Phil do all the phone seminars. Phil always had a way of making what could have been a dry and dull training session into a fun and witty learning event. I can truly say that Phil is a man of integrity and that I have grown personally and professionally as a direct result of Phil’s leadership and friendship. Thank you Phil for your guidance and wisdom that you have shared with me.
Dr.Charlie Moore
Phil is a master at communicating effectively, and is a very capable leader and salesman. He can read body language very well and is an excellent teacher and trainer. Dr. Charlie moore
Steve Haas
I have known Phil McShan for over 15 years and have worked with him on many different projects for The Vocal Majority Chorus in that time. Phil has always displayed remarkable intelligence, patience, attention to detail, and insight. He is an outstanding trainer and always manages to get the best out of people because his consistently positive nature makes them want to be their best. Phil is also extremely ethical, dedicated and level-headed. The phrase "a good man in a storm" describes him well. He displays grace under pressure and never loses focus on what is truly important. He's also one of nicest, and most genuine people I know. It is my distinct pleasure and privilege to recommend Phil McShan for any position that requires a steady hand, an active mind, and an unfailingly positive attitude.
Vince Ortega
Phil is an incredible person. Before I met Phil and attended his training seminar for HTA, I was blindly going through the motions. After meeting with Phil, going through his training, I came away with a clear understanding of my role and purpose with the company. I could tell right way that Phil was a true leader and team builder. He never commanded respect but earned it one person at a time. Phil has a good eye for talent too as his phone room was one of the best I had ever seen. But more so than that, Phil is just a remarkable person who is very knowledgeable and skillful in the art of sales. I recall a phone seminar he conducted for the company and the comment one of my colleagues made was that it was the best phone seminars she could recall and suggested that Phil do all the phone seminars. Phil always had a way of making what could have been a dry and dull training session into a fun and witty learning event. I can truly say that Phil is a man of integrity and that I have grown personally and professionally as a direct result of Phil’s leadership and friendship. Thank you Phil for your guidance and wisdom that you have shared with me.
Dr.Charlie Moore
Phil is a master at communicating effectively, and is a very capable leader and salesman. He can read body language very well and is an excellent teacher and trainer. Dr. Charlie moore
Steve Haas
I have known Phil McShan for over 15 years and have worked with him on many different projects for The Vocal Majority Chorus in that time. Phil has always displayed remarkable intelligence, patience, attention to detail, and insight. He is an outstanding trainer and always manages to get the best out of people because his consistently positive nature makes them want to be their best. Phil is also extremely ethical, dedicated and level-headed. The phrase "a good man in a storm" describes him well. He displays grace under pressure and never loses focus on what is truly important. He's also one of nicest, and most genuine people I know. It is my distinct pleasure and privilege to recommend Phil McShan for any position that requires a steady hand, an active mind, and an unfailingly positive attitude.
Vince Ortega
Phil is an incredible person. Before I met Phil and attended his training seminar for HTA, I was blindly going through the motions. After meeting with Phil, going through his training, I came away with a clear understanding of my role and purpose with the company. I could tell right way that Phil was a true leader and team builder. He never commanded respect but earned it one person at a time. Phil has a good eye for talent too as his phone room was one of the best I had ever seen. But more so than that, Phil is just a remarkable person who is very knowledgeable and skillful in the art of sales. I recall a phone seminar he conducted for the company and the comment one of my colleagues made was that it was the best phone seminars she could recall and suggested that Phil do all the phone seminars. Phil always had a way of making what could have been a dry and dull training session into a fun and witty learning event. I can truly say that Phil is a man of integrity and that I have grown personally and professionally as a direct result of Phil’s leadership and friendship. Thank you Phil for your guidance and wisdom that you have shared with me.
Experience
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Innsider Innovation
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United States
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Professional Training and Coaching
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1 - 100 Employee
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Coach, Trainer, and Speaker
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Jan 2023 - Present
Innsider Innovation is a highly sought-after provider of customizable training solutions designed to increase revenue, improve selling strategies, and foster a positive company culture. Our goal is to help businesses define their goals, strategically plan for growth, provide professional advice, and create a cadence of accountability for success. Combining in-person coaching with virtual training options, our approach concentrates on developing skills, strategies, and mindsets which produce repeatable, long-lasting, and measurable results.
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Cannonball Moments
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United States
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Professional Training and Coaching
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1 - 100 Employee
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Speaker, Coach and Trainer
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Oct 2021 - Jan 2023
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K. Hovnanian® Homes
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United States
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Real Estate
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700 & Above Employee
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Director Of Sales Training
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Oct 2018 - Oct 2021
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Forrest Performance Group
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United States
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Professional Training and Coaching
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1 - 100 Employee
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Vice President of Training
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Jun 2017 - Sep 2018
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National Sales Trainer
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Oct 2014 - Jun 2017
Forrest Performance Group is a global leader and designer of corporate training programs, leadership training programs, and sales training programs. Forrest PG's unique distinction and edge is its belief that true, permanent change begins from the top, transforms from the inside-out, and requires long-term coaching and accountability, rather than short-term training.As a trainer at Forrest Performance Group, I am responsible for:•Weekly travel visits to aid clients in implementing our FPG-designed sales curriculum • Establishing company-specific functionality strategies that consistently increase company-wide success through individual growth• Aiding in the creation of programs adaptable to industries all across the board; i.e. car sales industry, hotel service industry• Creating bonds that encourage growth within my clients, myself, and our program here at Forrest Performance Group
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SERVPRO
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United States
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Construction
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1 - 100 Employee
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Franchise Business Consultant/Field Trainer
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Jan 2012 - Sep 2014
As a liaison between SERVPRO Industries, Inc. and associated franchises, I •Offered consultation and assistance in any area affecting the success of the franchise and the SERVPRO system •Mirrored those responsibilities of the State Director, in that I was the right hand man to facilitate the General Trainer Requirements--including but not limited to: specific Key Result Areas such as; Executive, Marketing, Production, Office, Personnel and Finance. •Assisted SERVPRO Associate Franchises in improving their management and leadership skills in each of the above Key Result Areas
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Hometown America
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Real Estate
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100 - 200 Employee
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Corporate Trainer / Sales Manager
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Jan 2007 - Sep 2011
Training and development strategies, sales management and analytics. •Developed and implemented sales strategies for contact center. •Created sales metrics and analytics for monitoring calls, staff effectiveness and rankings. •Developed and presented new-hire training program for onsite Sales Consultants. •Provided on-going training, coaching, tracking and reporting on Sales Consultant performance. •Evaluated and improved prospect management system. Trained sales staff of the entire company on the restructured system using both onsite and web-based programs. •Developed competitive market analysis tracking. •Created and presented Sales and Marketing review and bi-annual Executive Leadership Forum.
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Sotherby Homes
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Construction
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1 - 100 Employee
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Community Sales Manager
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2006 - 2007
Directed selling with new home customers and realtors. •Developed prospect management system for customer follow up. •Managed realtor relations for local region. •Consulted with customers regarding specifications for new home development. Directed selling with new home customers and realtors. •Developed prospect management system for customer follow up. •Managed realtor relations for local region. •Consulted with customers regarding specifications for new home development.
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Labor Ready Branch 1190
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United States
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Human Resources Services
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Branch Manager
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2004 - 2006
Directed sales and operations for temporary labor outsourcer. •Managed customer service staff. •Recruitment of day laborers. •Managed and increased existing business. •Acquired new accounts through direct consultative selling. •Managed and updated customer database. •Identified opportunities to improve P/L strategies for the branch. Directed sales and operations for temporary labor outsourcer. •Managed customer service staff. •Recruitment of day laborers. •Managed and increased existing business. •Acquired new accounts through direct consultative selling. •Managed and updated customer database. •Identified opportunities to improve P/L strategies for the branch.
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GST Public Safety
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United States
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Public Safety
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1 - 100 Employee
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Account Executive
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2003 - 2004
Directed sales for uniform and safety equipment provider. •Managed and increased existing business using customer retention strategies. •Developed relationships with public safety officers, municipalities and school administrators using consultative selling techniques. •Exceed monthly sales quota every month eligible using prospecting and forecasting strategies. Directed sales for uniform and safety equipment provider. •Managed and increased existing business using customer retention strategies. •Developed relationships with public safety officers, municipalities and school administrators using consultative selling techniques. •Exceed monthly sales quota every month eligible using prospecting and forecasting strategies.
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BMS CAT
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United States
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Consumer Services
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200 - 300 Employee
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Corporate Trainer / Account Executive
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Jan 2001 - Jan 2003
Managed Tarrant County sales territory for water restoration services division. Promoted to Corporate Trainer. •Evaluated restoration process for individual customers using estimation technologies. •Direct selling of service to home owners using consultative selling. •Developed and presented new hire orientation and skills training. •Presented and managed sales training program including weekly coaching, mentoring and performance evaluation. Managed Tarrant County sales territory for water restoration services division. Promoted to Corporate Trainer. •Evaluated restoration process for individual customers using estimation technologies. •Direct selling of service to home owners using consultative selling. •Developed and presented new hire orientation and skills training. •Presented and managed sales training program including weekly coaching, mentoring and performance evaluation.
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Hampton Inn
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United States
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Hospitality
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Director of Sales
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Jan 2000 - Jan 2001
Managed sales office for mid-size hotel. •Acquired new accounts through prospecting local businesses and sporting organizations. •Managed and increased existing business using customer retention strategies. •Managed and updated customer database. •Conducted property tours using interactive strategies. •Achieved year end revenue goal and received performance bonus. Managed sales office for mid-size hotel. •Acquired new accounts through prospecting local businesses and sporting organizations. •Managed and increased existing business using customer retention strategies. •Managed and updated customer database. •Conducted property tours using interactive strategies. •Achieved year end revenue goal and received performance bonus.
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PRO Motion Music Services
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United Kingdom
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Music
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1 - 100 Employee
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Sales and Marketing Manager
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Jan 1996 - Jan 2000
Managed sales office for rapidly growing aerobic music company. •Increased inbound sales using consultative selling. •Developed customer service strategies. •Face-to-face selling at industry trade shows. •Coordinated trade show projects and scheduling. •Managed order-fulfillment center. •Managed and updated customer database. Managed sales office for rapidly growing aerobic music company. •Increased inbound sales using consultative selling. •Developed customer service strategies. •Face-to-face selling at industry trade shows. •Coordinated trade show projects and scheduling. •Managed order-fulfillment center. •Managed and updated customer database.
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Education
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1987 - 1992
Baylor University
BA, Religion
Community
