Experience

teleNetwork

• United States
• IT Services and IT Consulting
• 300 - 400 Employee

• Customer Care

  • Mar 2016 - Present

  Customer service including technical support, billing issues, JIRA ticketing, call center



The Arcadian

• Contributing Writer - Newspaper

  • Sep 2015 - Present

  Arcadia, FL Attending local events and writing articles about them.



Textbroker International

• United States
• Internet Publishing
• 200 - 300 Employee

• Freelance Writer

  • Mar 2015 - Present



Techniquid.com

• Freelance Technical Writer

  • Jun 2014 - Present

  Current and emerging technology articles



seriouswonder.com

• Freelance Technical Writer

  • Mar 2013 - Present

  Emerging Technology articles



Self Employed

• Custom Computer Technician

  • Jan 2008 - Present

  Arcadia, FL Diagnose and repair customer computers when needed. Custom building to specifications as needed. Clean and repair viruses/malware as needed. A+ certified.



Long Tech Law

• Patent Engineer

  • Oct 2014 - Jan 2015

  Sarasota, Florida Wrote patent application documentation and drawings for submission to the US Patent and Trademark Office under direction of a patent attorney.



University of Advancing Technology

• United States
• Higher Education
• 400 - 500 Employee

• Graduate Student

  • Jun 2011 - Jul 2013

  Tempe, AZ Graduate student in Emerging Technologies (MSET) Class of 2013 4.0 GPA



AMD

• United States
• Semiconductor Manufacturing
• 700 & Above Employee

• Quality Engineer

  • Jan 2008 - Jul 2008

  Performed quality testing on computer video hardware to ensure full compatibility with current 3D video game applications, specifically using Windows Direct3D 9 & 10 APIs. Built computer workstations from parts, using hardware and software configurations that depended on pre-defined test conditions. Worked mostly individually to meet and record specific benchmarks in applications. Collected data that assisted driver software team in bringing potential issues to their attention for review.… Show more Performed quality testing on computer video hardware to ensure full compatibility with current 3D video game applications, specifically using Windows Direct3D 9 & 10 APIs. Built computer workstations from parts, using hardware and software configurations that depended on pre-defined test conditions. Worked mostly individually to meet and record specific benchmarks in applications. Collected data that assisted driver software team in bringing potential issues to their attention for review. Assisted in debugging Perl scripting to automate benchmarking while working on other projects when possible. Show less



DataMetrics Corporation

• Electrical/Test Engineer – Contractor

  • Jan 2006 - Jan 2007

  Spoke directly with customers, suppliers, and in-house manufacturing facilities in researching parts and products to meet customers’ unique requirements for high-end product deliverables. Submitted customer equipment requirements to management and purchasing department for approval. Ensured products shipped on schedule and on time. Worked with the electrical and mechanical design and strict, rugged, non-destructive testing, and performed software installations for single board, touch-screen… Show more Spoke directly with customers, suppliers, and in-house manufacturing facilities in researching parts and products to meet customers’ unique requirements for high-end product deliverables. Submitted customer equipment requirements to management and purchasing department for approval. Ensured products shipped on schedule and on time. Worked with the electrical and mechanical design and strict, rugged, non-destructive testing, and performed software installations for single board, touch-screen computers worth $5000 each, as an indispensable engineer/troubleshooter. Analyzed, tested, and repaired over 30 power supplies that were contracted by General Electric for electrical/load and mechanical issues to more current specifications needed by GE. Performed initial and final testing procedures to pass QA requirements to conform to MIL-STD/customer spec, and completed technical documentation on projects, including writing original testing procedures for the single board computers. MIL-STD qualifications were met for all testing procedures, with measured and recorded failure analysis for all projects. Repaired items for redelivery to customers. Show less



University of Central Florida

• United States
• Higher Education
• 700 & Above Employee

• Electrical Engineering Degree (BS)

  • Jan 2000 - Dec 2006

  Orlando, Florida Area senior project using radio band technology