Experience

ClimateCraft

• United States
• Industrial Machinery Manufacturing
• 1 - 100 Employee

• Customer Service Representative

  • Jul 2020 - Present

  I was brought over from a sister company to create and implement new procedures for our Customer Service, Field Service, and Warranty teams. I also handle the order entry and work with our IT team to help transition our processes into a new MRP systems effectively to prevent both risk and downtime. I was brought over from a sister company to create and implement new procedures for our Customer Service, Field Service, and Warranty teams. I also handle the order entry and work with our IT team to help transition our processes into a new MRP systems effectively to prevent both risk and downtime.



IEC - International Environmental Corporation

• United States
• Machinery Manufacturing
• 1 - 100 Employee

• Customer Service and Warranty Coordinator

  • Jan 2016 - Present

  Customer service representative, inspect and diagnose field issues, coordinate new parts and installation visits to satisfy customer needs and schedule. Customer service representative, inspect and diagnose field issues, coordinate new parts and installation visits to satisfy customer needs and schedule.



Rowland Custom Woodworking

• Oklahoma City, Oklahoma Area

• Owner

  • Oct 2014 - Present

  RCW is a custom furniture and woodworking business. I specialize in one-off designs inspired from a variety of sources. RCW is a custom furniture and woodworking business. I specialize in one-off designs inspired from a variety of sources.