Experience

Lights-Direct
• United States
• Wholesale
• 1 - 100 Employee
• Project Manager

  • Jun 2021 - Present


ELLEN LIGHTING & HARDWARE

• United States
• Construction
• 1 - 100 Employee

• Project Manager

  • Jul 2014 - Jan 2021

  Project Management Inventory control for multiple projects including the ordering and maintaining of merchandise, adjusting of inventory due to change orders, and organizing the return of faulty goods when necessary. Scheduling and executing shipment of merchandise to the customer in an efficient and timely manner. Ensure that merchandise quality standards are kept to maintain customer satisfaction. Develop new procedures to help create better efficiency of current and future projects. Liaison between senior management, employees and clients to ensure proper lines of communication critical in addressing myriad problems and issues requiring immediate resolution and resolve. Sales and Client Relations Bidding estimates development for commercial and residential clients including but not limited to; preparation and accuracy of bid documents, evaluate final bid, and ensure accuracy in project. Provide impeccable customer service including but not limited to; customer inquiries, complaints, billing questions, repair trust, locating resources for problem resolution and design best-option solutions. Assist in creating and developing new customer relationships. Show less



Commercial Cabinets

• Construction

• Office Manager/ Project Manager/ Product Designer

  • Aug 2006 - Jul 2014

  Administration and Organization Fully manage company-wide accounting and reporting functions for four subsidiaries, as well as weekly payroll processes for 20 hourly/salaried employees. Manage Accounts Payable/Receivable and expense-control procedures, including bank and account reconciliation, cash receipts, disbursements, finance charges, billings, invoicing, purchase order and inventory verification, chargebacks, and preparation of daily bank deposits. Provide impeccable customer service including but not limited to; handle customer inquiries, complaints, billing questions, calm angry customers, repair trust, locate resources for problem resolution and design best-option solutions. Sales and Client Relations Oversee bid estimates for commercial and residential clients including but not limited to; preparation and accuracy of bid documents, evaluate final bid, ensure accuracy in project. Communicate design concepts to clients using layman’s terms to ensure complete understanding. Develop and implement business growth plan. Implemented procedures that quadrupled company profits with in the first 4 years of employment. Design and Production Design cabinets and interior build-outs for commercial and residential clients making sure to cater to their desires and requirements. Create program operations to efficiently cut cabinet components using a CNC machine. CNC Operator Show less