Experience

Bethesda Systems

• Computers and Electronics Manufacturing
• 1 - 100 Employee

• Service Technician

  • Jan 2019 - Present

  * Co-Service Manager in the Service Department. Showcasing excellent communication and leadership skills, Organizational and time-management skills and Decision-making skills. TV & Speaker Installations, Home Theater Installations, Home Network Installs with network software configuration, Control4, Savant, and Lutron Systems Install and programming. *-Consulting with new and existing clients for new projects and routine service -Establishing and maintaining relationships with new and existing service clients.-Helping the scheduling department with efficient scheduling.-Working After Hours rotations to accommodate any and all type of emergencies.-Remote Support Specialist. -Full time Service Tech - providing quick on-the-spot solutions and collecting payment on site for all billable work throughout the course of a day.-Provide seamless tutorials for educating a client on how to use and maintain their equipment / systems.-Part time Lead Tech. Taking over and seeing out projects to completion when necessary.

• Lead Technician

  • Jan 2017 - Present

  * Low Voltage Pre Wires and Rough-Ins, TV & Speaker Installations, Home Theater Installations, Home Network Installs with network software configuration, Control4, Savant, and Lutron Systems Install and programming. *-Crew Member for pre-wires, installations, and programming request. -Team Lead for pre-wires, installations and programming request. -Designing custom solutions for Residential Networks, Home Automation, Home Lighting Systems, and Home Security Systems with Sales Team.-Entry level Service Tech - responsible for providing quick resolutions that fit the clients wants / needs.



untiCorp, Inc.

• United States
• Computers and Electronics Manufacturing
• 1 - 100 Employee

• Lead Technician

  • Jun 2011 - Jan 2017

  * Low Voltage Pre Wires and Rough-Ins, TV & Speaker Installations, Home Security, Home Theater Installations, Home Network Installs with network software configuration, Control4, Savant, and Lutron Systems Install and programming. * -Team Leader for Pre Wires, Rough In, and Hardware Installation for Low Voltage & Home Automation Systems. -Team Leader for Installs w/ Control System programming. -Lead Service tech for service request. Providing quick resolutions that fit the clients wants/needs. -Accommodating After Hours Request for emergencies. Collecting payment on site for all billable work. -Managing client and contractor expectations on a day to day basis for pre-wire projects, installs, and programming request. -Teaching and Educating home owners how to use various control systems on a daily basis.