Experience

Mayan

• United States
• Software Development
• 1 - 100 Employee

• Head of Customer Success

  • Sep 2023 - Present

  I lead a dedicated team committed to delivering exceptional results and growth for our valued clients. With a passion for building lasting partnerships, I oversee the development and execution of strategic customer success initiatives.

• Global Account Manager

  • Dec 2022 - Sep 2023

  • Successfully managing Mayan's top portfolio of global clients and maintaining strong relationships, resulting in high client retention rates and consistent revenue growth.• Providing strategic recommendations to clients based on in-depth data analysis, and continually optimizing campaigns to maximize ROI and achieve performance goals.• Collaborating with cross-functional teams, including Sales, Marketing, and Product, to ensure client success and satisfaction, and to identify opportunities for new business growth.• Staying up-to-date with the latest trends and updates in Amazon PPC advertising, and proactively sharing this knowledge with clients to help them stay ahead of the competition. Show less



Warpfy

• Singapore
• Technology, Information and Internet
• 1 - 100 Employee

• Director Of Operations

  • Dec 2021 - Dec 2022

  Directed Warpfy's headquarters to enhance supply chain efficiency, optimize workflows, and achieve operational excellence across multiple brands. • Developed comprehensive project roadmaps, go-to-market strategies, and strategic KPIs, aligning teams and resources for success. • Collaborated closely with C-level executives, marketing teams, suppliers, and contractors to implement product development initiatives, ensuring alignment with business objectives. • Spearheaded initiatives to streamline processes, reduce costs, and enhance productivity, driving measurable improvements in overall operations. Show less



Well Lean LLC

• United States
• Manufacturing

• Founder, CEO

  • Feb 2019 - Nov 2021

  Founded and led a dynamic healthy food brand that achieved remarkable growth, generating over $2 million in revenue during its initial two years of operation. • Successfully acquired by Warpfy, a prominent company from YCombinator (S21). • Provided strategic direction and visionary leadership throughout the brand's journey, resulting in substantial growth and recognition. • Leveraged M&A expertise to negotiate favorable terms and ensure a seamless transition for all stakeholders. • Expanded market reach, introduced innovative products, and captivated health-conscious consumers, driving rapid brand success through e-commerce & retail stores. Show less



Northrop Grumman

• United States
• Defense and Space Manufacturing
• 700 & Above Employee

• Electrical Engineer

  • Jan 2017 - Feb 2019

  • Led Complex Engineering Projects: Spearheaded the design and development of a critical power supply submodule for the F-35 program, which successfully gained approval for production.• Advanced Circuit Design: Proficiently crafted intricate circuit board schematics, employing cutting-edge technologies and techniques to optimize power efficiency, especially in challenging RF environments.• Design Validation: Conducted thorough simulations and testing procedures to validate the integrity and performance of circuit designs, guaranteeing the highest standards of reliability and functionality.• Cross-functional Collaboration: Collaborated seamlessly with multidisciplinary teams, including electrical, mechanical, and software engineers, to ensure the seamless integration of power supply solutions into complex systems.• Technical Mentorship: Provided guidance and mentorship to junior engineers, fostering their professional growth and contributing to a collaborative and knowledge-sharing work environment. Show less

• Electrical Engineering Intern

  • Jun 2014 - Jan 2017