Phillip Carey
IT Specialist at Clemson Eye- Claim this Profile
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Topline Score
Bio
Credentials
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A+
CompTIA
Experience
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Clemson Eye
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United States
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Medical Practices
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1 - 100 Employee
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IT Specialist
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Sep 2013 - Present
General Description: IT Specialist I Under the supervision of the Chief Information Officer, the IT Specialists role is to ensure proper computer operation so that end users can accomplish business tasks. This includes receiving, prioritizing, documenting, and actively resolving end user help requests. The ideal candidate is a problem solver by nature, and someone who is highly motivated and able to work unsupervised. Good planning skills, flexibility, the ability to prioritize workloads, and work well under pressure are critical success factors. IT Specialist must be able to change priorities at a moment's notice. Along with those duties the IT Specialist must have a basic knowledge of HTML and be able to make updates to our content management system. Familiarity with Photoshop and related Adobe products is a plus. Additional requirements include team spirit, positive work ethic, superior customer service and the ability to develop relationships with individuals at all levels. Key attributes would include excellent communication and interpersonal skills, as well as ability to travel to our offices in the upstate. Our home office is in Clemson, SC.
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TEKsystems
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Malaysia
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IT Services and IT Consulting
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1 - 100 Employee
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IT Technician
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Jan 2013 - Sep 2013
Deskside support for all Computers on Michelin property • Performed deskside installations of Lotus Notes 8.5.2 and provided support • Managed assets at four Michelin sites; US2, US8, US10, and GEO • Wrote scripts and batch programs to automate repetitive tasks, change settings, fix common issues, backup data • Saved Michelin $40,000 within the first 3 months of employment by returning End of Life assets • Built PCs according to software and permission requirements • Replaced motherboards, hard drives, power supplies, disk drives, and CPU fans when necessary • Refreshed Lenovo ThinkPad and ThinkStation machines at end of lease period • Taught users to be more self-reliant in fixing common issues, reducing overall amount of L1 tickets • Imaged machines using Symantec Ghost; seamlessly upgraded end-user machines with data retention
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Education
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Greenville Technical College
Computer Engineering
Community
