Phill Cassidy

Technical Trainer at Computershare UK
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Contact Information
us****@****om
(386) 825-5501
Location
Greater Edinburgh Area, UK

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Bio

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Credentials

  • Microsoft Azure Fundamentals
    Cloud Academy, Inc.
    Apr, 2022
    - Nov, 2024
  • How to Design and Deliver Training Programs
    LinkedIn
    Apr, 2020
    - Nov, 2024
  • Getting Things Done
    LinkedIn
    May, 2019
    - Nov, 2024
  • IT Help Desk for Beginners
    LinkedIn
    May, 2019
    - Nov, 2024
  • ITIL® Foundation Certificate in IT Service Management
    PeopleCert
    May, 2019
    - Nov, 2024
  • Learning ITIL®
    LinkedIn
    May, 2019
    - Nov, 2024
  • M10982 Supporting and Troubleshooting Windows 10
    Microsoft
    May, 2019
    - Nov, 2024

Experience

  • Computershare UK
    • United Kingdom
    • Financial Services
    • 700 & Above Employee
    • Technical Trainer
      • Nov 2019 - Present

    • Service Desk Analyst
      • Apr 2018 - Nov 2019

  • SCOTTISH OUTDOOR EDUCATION CENTRES
    • United Kingdom
    • Education Administration Programs
    • 1 - 100 Employee
    • Senior Instructor and Centre Deputy
      • Feb 2012 - Apr 2018

  • YMCA National Centre, Lakeside
    • Newby Bridge
    • Outdoor Instructor
      • Apr 2011 - Oct 2011

      Providing high quality outdoor activity sessions and personal development courses. Working with Northumbria University, National Citizen Service (NCS), Millets, and various schools throughout the year. Providing high quality outdoor activity sessions and personal development courses. Working with Northumbria University, National Citizen Service (NCS), Millets, and various schools throughout the year.

  • Lochgoilhead National Activity Centre
    • Lochgoilhead
    • Outdoor Instructor
      • Feb 2010 - Apr 2011

  • PGL Travel
    • Dalguise, Dunkeld
    • Activity Instructor / Group Leader
      • Feb 2009 - Nov 2009

      This job was split into two aspects. Activity Instructor - Taking activity groups for various outdoor activity sessions such as high roped sessions, archery, orienteering, mountain biking, problem solving. Making sure that the clients have a safe and enjoyable time whilst encouraging team work, trust, and positive association with experiences. Group Leader - Responsible to the welfare of a group up to 100 young people, making sure they were dressed appropriately for the days activities, delivering each smaller activity group to the correct activity instructor, taking the group to the dining hall at their allotted meal times, and providing an evening entertainment. Show less

  • Lochgoilhead National Activity Centre
    • loochgoilhead
    • Trainee Outdoor Pursuits Instructor
      • Oct 2007 - Nov 2008

      Year long trainee ship in outdoor pursuit instruction. Gaining various National Governing Body awards, in kayak/canoe, sailing, orienteering, trail cycling. While also gaining the experience, and confidence to deliver excellent safe activity sessions. Year long trainee ship in outdoor pursuit instruction. Gaining various National Governing Body awards, in kayak/canoe, sailing, orienteering, trail cycling. While also gaining the experience, and confidence to deliver excellent safe activity sessions.

Education

  • Anniesland College
    HND, Computing: Technical Support
    2002 - 2004

Community

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