Experience

Empiric Student Property plc

• United Kingdom
• Real Estate
• 1 - 100 Employee

• IT Manager

  • Oct 2023 - Present

  Birmingham, England, United Kingdom



St. Modwen

• United Kingdom
• Real Estate
• 200 - 300 Employee

• Head of Information Technology Services

  • Jul 2019 - Oct 2023

  Birmingham, United Kingdom



HS2 (High Speed Two) Ltd

• United Kingdom
• Rail Transportation
• 700 & Above Employee

• Head of IT Commercial Management

  • Apr 2016 - Jul 2019

  Birmingham, United Kingdom High Speed Two (HS2) Limited is the company responsible for developing and promoting the UK’s new high speed rail network. It is funded by grant-in-aid from the government. HS2 Ltd is an executive non-departmental public body, sponsored by the Department for Transport. Leads on the commercial and financial aspects of the ICT operation including cost-effective procurement of ICT products and services; management of relationships with external partners; and accounting and budgeting for… Show more High Speed Two (HS2) Limited is the company responsible for developing and promoting the UK’s new high speed rail network. It is funded by grant-in-aid from the government. HS2 Ltd is an executive non-departmental public body, sponsored by the Department for Transport. Leads on the commercial and financial aspects of the ICT operation including cost-effective procurement of ICT products and services; management of relationships with external partners; and accounting and budgeting for IT resources and services. Show less



National Grid

• United Kingdom
• Utilities
• 700 & Above Employee

• IS Commercial Operations Contract Manager

  • 2014 - 2016

  Warwick An international electricity and gas company based in the UK and northeastern US. We play a vital role in connecting millions of people safely, reliably and efficiently to the energy they use.



National Express LTD

• United Kingdom
• Truck Transportation
• 700 & Above Employee

• Head of IT Service Delivery

  • 2013 - 2014

  Birmingham, United Kingdom National Express Group is a leading transport provider delivering services in the UK, North America, Germany, Spain and Morocco. Every year more than 800 million journeys are made on our buses, trains, light rail services and coaches.



Taylor Wimpey plc

• United Kingdom
• Real Estate
• 700 & Above Employee

• Head of IT Services

  • 2005 - 2013

  Solihull Defined, delivered and ensured continuous improvement of all IT services. Developed IT sourcing strategy and managed outsourced IT service suppliers with contract values of over £100M. Administered the IT department budget. Led team of 38 UK regional IT coordinators, SDM’s and Infrastructure personnel. Maintained strong relationships with suppliers to ensure continuity of service and maximum quality performance. Ensured ongoing audit compliance. Created effective service strategies and… Show more Defined, delivered and ensured continuous improvement of all IT services. Developed IT sourcing strategy and managed outsourced IT service suppliers with contract values of over £100M. Administered the IT department budget. Led team of 38 UK regional IT coordinators, SDM’s and Infrastructure personnel. Maintained strong relationships with suppliers to ensure continuity of service and maximum quality performance. Ensured ongoing audit compliance. Created effective service strategies and improvement plans to ensure delivery of industry best practices. Maintained service performance against agreed SLAs whilst reducing IT costs. Show less



IBM

• United States
• IT Services and IT Consulting
• 700 & Above Employee

• Head of Service Delivery - Global Services (Telecoms & Manufacturing)

  • 1996 - 2005

  Warwick Led a team of 60 service delivery management personnel focused on providing strategic outsourcing services and solutions to 10 FTSE 100 clients across EMEA. Performed role of service delivery manager for over 15 accounts across several industry sectors including Cable&Wireless, ntl, Porsche, Elf Oil, Inchcape Shipping, FujiFilm, Asprey, Central Trailer Rental, PolyLina, Manpower and McCain. Gathered requirements for standard e-business, PC Desktop and midrange offerings including SAP/Unix and… Show more Led a team of 60 service delivery management personnel focused on providing strategic outsourcing services and solutions to 10 FTSE 100 clients across EMEA. Performed role of service delivery manager for over 15 accounts across several industry sectors including Cable&Wireless, ntl, Porsche, Elf Oil, Inchcape Shipping, FujiFilm, Asprey, Central Trailer Rental, PolyLina, Manpower and McCain. Gathered requirements for standard e-business, PC Desktop and midrange offerings including SAP/Unix and AS400. Administered all direct costs associated with strategic outsourcing contracts. • Assumed key leadership role during bidding, engagements and transition of new European accounts including Cable & Wireless, ntl and BP. • Designed the service management solution including contract definition, SLAs and costing for successful Dubai Internet City bid for contract valued at over $250M. • Received the IBM UK National Excellence Award for outstanding contribution within strategic outsourcing and co-won IBM Global Winning Team prize as part of the IBM UK management team. Show less