Philip Viscovich

Independent Business Owner at Restaurant Havfruen
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Contact Information
us****@****om
(386) 825-5501
Location
Copenhagen, Capital Region, Denmark, DK
Languages
  • Danish Native or bilingual proficiency
  • English Native or bilingual proficiency
  • Spanish Full professional proficiency
  • French Professional working proficiency
  • Italian Professional working proficiency
  • German Elementary proficiency

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Credentials

  • Four Seasons Supervisory Development Program
    Four Seasons Hotels and Resorts
    Jan, 2008
    - Oct, 2024
  • Intermediate Certificate, level 2
    Wine & Spirit Education Trust (WSET)
    Jan, 2008
    - Oct, 2024
  • National Hygiene Certificate. Pass with Distinction.
    The National Hygiene Partnership, Ireland
    Jan, 2008
    - Oct, 2024
  • Labor Management System Course
    The Ritz-Carlton Hotel Company L.L.C.
    Jan, 2007
    - Oct, 2024
  • Leadership Orientation Course at Corporate Office
    The Ritz-Carlton Hotel Company L.L.C.
    Jan, 2007
    - Oct, 2024
  • Half Marathon in Lausanne, Switzerland
    -
    Jan, 2006
    - Oct, 2024

Experience

    • Denmark
    • Restaurants
    • 1 - 100 Employee
    • Independent Business Owner
      • Jun 2017 - Present

      Restaurant Havfruen is a seafood bistro, located in the historic, charming and lively area of Nyhavn in central Copenhagen. It has been a restaurant since 1937 and the building is from the 17th century. ​ The focal point of Havfruen is naturally the best fish and shellfish from the waters around us Restaurant Havfruen is a seafood bistro, located in the historic, charming and lively area of Nyhavn in central Copenhagen. It has been a restaurant since 1937 and the building is from the 17th century. ​ The focal point of Havfruen is naturally the best fish and shellfish from the waters around us

    • Denmark
    • Hospitality
    • 1 - 100 Employee
    • Hotel Operations Manager
      • Feb 2017 - May 2017

    • Hotel Operations Manager and Sales Manager
      • Sep 2016 - Jan 2017

    • Acting Food and Beverage Manager
      • Jun 2016 - Sep 2016

    • Head of Strategy and Business Development
      • May 2016 - Sep 2016

      A beach hotel since 1861Is in operation and currently going through a complete makeover with 225 new rooms and a state of the art spa and wellness which is opening first quarter of 2017.The restaurant Brasserie 1861 has a stunning sea view and access to our terraces, which almost touches the sea and grant a full view of the Swedish coastline and Kronborg Castle.18 meeting and conference rooms - all with a natural light and a view to the sea. Can accommodate in theatre setting up to 350 guests. Banquet facilities can be adjusted to companies of all kinds and sizes - we can accommodate up to 1.200 dinner guests. Show less

    • General Manager
      • Nov 2012 - Jan 2016

      The team and I managed to double the profit over a three year period. This was done by:1. Reviewing all our procedures and then choosing the ones which would make the guest stay more comfortable, reducing cancellations and enhancing the overall experience. 2. Enhanced the working relationship with OTA´s which resulted in an increase of more than 300% on an average of booked room nights from one year to the next. 3. Changed our pricing strategy and worked intense with revenue management and last we invested a full time employee in social media and public relation events. Show less

    • Assistant General Manager
      • Jun 2012 - Nov 2012

      My responsibilities included the daily operation of the hotel, recruiting, training and setting the room prices.

    • Revenue management and sales consultant
      • Mar 2015 - Dec 2015

      While working as General Manager for Avenue Hotel, I assisted the teams in the other hotels owned by the same owner with the following: 1. Setting up the revenue management strategy for 3 hotels: Munkebjerg, Vejle Center and Opus 2. Assisting with the corporate, meeting and conference sales for Munkebjerg Hotel 3. Participating in the planning process as part of the Executive Team at Munkebjerg Hotel. While working as General Manager for Avenue Hotel, I assisted the teams in the other hotels owned by the same owner with the following: 1. Setting up the revenue management strategy for 3 hotels: Munkebjerg, Vejle Center and Opus 2. Assisting with the corporate, meeting and conference sales for Munkebjerg Hotel 3. Participating in the planning process as part of the Executive Team at Munkebjerg Hotel.

    • Hotel Manager
      • Feb 2009 - May 2012

      Hotel Manager of Strandhotellet. Assisted in buying, opening a closed hotel with zero bookings on the books and operating a 3 star seasonal hotel. 49 rooms, 80/160 seats indoor/outdoor restaurant, 2 meeting rooms and a banquet room for 200 people. Increased revenue by 25% in 2010 and 45% in 2011 and RevPAR increase by 28% in 2011. Together with the team we made the hotel profitable after one year of operation. Hotel Manager of Strandhotellet. Assisted in buying, opening a closed hotel with zero bookings on the books and operating a 3 star seasonal hotel. 49 rooms, 80/160 seats indoor/outdoor restaurant, 2 meeting rooms and a banquet room for 200 people. Increased revenue by 25% in 2010 and 45% in 2011 and RevPAR increase by 28% in 2011. Together with the team we made the hotel profitable after one year of operation.

  • Hotel Bel Air Copenhagen
    • Copenhagen Area, Denmark
    • Hospitality Consultant
      • Jan 2012 - Mar 2012

      Together with the team we: 1. Changed the product offering and incorporated new procedures. 2. Successfully implemented in housekeeping new cleaning procedures and organized the department with new roles and responsibilities. 3. At Front Desk we changed the settlement procedure. 4. Renegotiated credit terms for the suppliers and were involved in several other projects. Together with the team we: 1. Changed the product offering and incorporated new procedures. 2. Successfully implemented in housekeeping new cleaning procedures and organized the department with new roles and responsibilities. 3. At Front Desk we changed the settlement procedure. 4. Renegotiated credit terms for the suppliers and were involved in several other projects.

    • Canada
    • Hospitality
    • 700 & Above Employee
    • Manager In Training in F&B
      • Jan 2008 - Feb 2009

      Four Seasons Dublin, Ireland. A fast track management and profound rounded experience in: • The restaurants • Lobby lounge • Cocktail bar • Stewarding. Successfully implemented a waste management system throughout the hotel as well as a Guest Recognition Program in the restaurant. Four Seasons Dublin, Ireland. A fast track management and profound rounded experience in: • The restaurants • Lobby lounge • Cocktail bar • Stewarding. Successfully implemented a waste management system throughout the hotel as well as a Guest Recognition Program in the restaurant.

    • United States
    • Hospitality
    • 700 & Above Employee
    • Manager in Training in F&B
      • Aug 2006 - Dec 2007

      The Ritz-Carlton Pentagon City, USA. A 350+ room hotel and A management fast track program. Worked as: 1. Assistant Banquet Director (ballroom up to 800 people and 9 individual meeting rooms) 2. Supervisor in housekeeping (350+ rooms) 3. Assistant Food and Beverage Manager in the outlets (restaurant and lobby lounge) Successfully implemented a Guest Recognition Program in the restaurant and participated in developing a Labor Management Program. The Ritz-Carlton Pentagon City, USA. A 350+ room hotel and A management fast track program. Worked as: 1. Assistant Banquet Director (ballroom up to 800 people and 9 individual meeting rooms) 2. Supervisor in housekeeping (350+ rooms) 3. Assistant Food and Beverage Manager in the outlets (restaurant and lobby lounge) Successfully implemented a Guest Recognition Program in the restaurant and participated in developing a Labor Management Program.

    • United States
    • Hospitality
    • 700 & Above Employee
    • Internship in the finance department.
      • Jul 2004 - Dec 2004

      The Ritz-Carlton, Cancun, Mexico A six months internship in the Finance Department, primarily in accounts receivables and payables. Responsibilities: - Responsible for group and travel agency billing - Managing the accounts receivables Successfully developed and implemented an Account Receivables control system. The Ritz-Carlton, Cancun, Mexico A six months internship in the Finance Department, primarily in accounts receivables and payables. Responsibilities: - Responsible for group and travel agency billing - Managing the accounts receivables Successfully developed and implemented an Account Receivables control system.

    • Hospitality
    • 700 & Above Employee
    • Internship in F&B
      • Jul 2002 - Dec 2002

      Hotel des Bergues, Geneva A six month internship as a waiter in the restaurant and the bar. Hotel des Bergues, Geneva A six month internship as a waiter in the restaurant and the bar.

    • United Kingdom
    • Hospitality
    • 200 - 300 Employee
    • Trainee in kitchen
      • Jul 2000 - Dec 2000

      A six month internship as a trainee cook/ chef in the Grill room kitchen, banqueting kitchen and the Italian kitchen. A six month internship as a trainee cook/ chef in the Grill room kitchen, banqueting kitchen and the Italian kitchen.

    • Denmark
    • Hospitality
    • 1 - 100 Employee
    • Part time front office agent / receptionist
      • Aug 1999 - Jun 2000

      Part time front office agent / receptionist Part time front office agent / receptionist

    • Trainee
      • Apr 1999 - Jun 1999

      A three months internship as a cook, waiter and a concierge A three months internship as a cook, waiter and a concierge

Education

  • Cornell University
    Revenue Management, Finance
    2011 - 2012
  • Ecole hôtelière de Lausanne
    Bachelor, International Hospitality Management
    2000 - 2006
  • Øregård Gymnasium
    Mathematics and Chemistry
    1996 - 1998

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