Philippa Palumbo
Service Operations Specialist (S.O.S.) at GenZe by Mahindra- Claim this Profile
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Arabic Elementary proficiency
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English Native or bilingual proficiency
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French Elementary proficiency
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Spanish Elementary proficiency
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Urdu Elementary proficiency
Topline Score
Bio
Experience
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GenZe by Mahindra
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United States
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Automotive
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1 - 100 Employee
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Service Operations Specialist (S.O.S.)
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May 2017 - Present
I started off as a Temporary HQ Admin managing travel and logistics, then became a Customer Service Specialist, and now serve as a Service Operations Specialist developing processes and procedures making zero emissions an urban solution. I started off as a Temporary HQ Admin managing travel and logistics, then became a Customer Service Specialist, and now serve as a Service Operations Specialist developing processes and procedures making zero emissions an urban solution.
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Founder
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Aug 2016 - Present
We educate students, young scholars, and future professionals about their options. We understand everyone has a different path, obstacles, and interests--our goal is to help students plan their personalized pathway to success by leveraging existing infrastructure and creating a complementary software solution. We educate students, young scholars, and future professionals about their options. We understand everyone has a different path, obstacles, and interests--our goal is to help students plan their personalized pathway to success by leveraging existing infrastructure and creating a complementary software solution.
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Yard Supervisor
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Jun 2009 - Aug 2016
Started off as a trainee knowing little to nothing about horses and within two years was promoted to Yard Supervisor where I successfully: • Managed a rental string of ~50 horses and 5 ponies • Corrected horse behavior both on the ground and in the saddle • Mentored a cross functional team of 12 Started off as a trainee knowing little to nothing about horses and within two years was promoted to Yard Supervisor where I successfully: • Managed a rental string of ~50 horses and 5 ponies • Corrected horse behavior both on the ground and in the saddle • Mentored a cross functional team of 12
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East Bay Regional Park District
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United States
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Government Administration
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400 - 500 Employee
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Intern
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Oct 2015 - Dec 2015
Worked as an Intern with the Planning Department: • Part of cross departmental efforts to evaluate the status of parcels on the land bank list • Created data tables in Excel and parcel maps in ArcGIS for our Board Report • Initiated and completed internal database project to increase operations efficiency Worked as an Intern with the Planning Department: • Part of cross departmental efforts to evaluate the status of parcels on the land bank list • Created data tables in Excel and parcel maps in ArcGIS for our Board Report • Initiated and completed internal database project to increase operations efficiency
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Gap
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United States
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Retail
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700 & Above Employee
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Sales Associate
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Nov 2013 - Mar 2014
Hired as a seasonal sales associate: • Responsible for maintaining store front and addressing customer needs resulting in a $250 increase in sales within the hour Hired as a seasonal sales associate: • Responsible for maintaining store front and addressing customer needs resulting in a $250 increase in sales within the hour
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Education
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University of California, Berkeley
Bachelor of Arts (BA), Geography -
De Anza College
Associate of Arts (AA), Liberal Arts -
University of California, Berkeley, Haas School of Business
BASE Summer Program, Business