Philippa Palumbo

Service Operations Specialist (S.O.S.) at GenZe by Mahindra
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Contact Information
us****@****om
(386) 825-5501
Location
Cupertino, California, United States, US
Languages
  • Arabic Elementary proficiency
  • English Native or bilingual proficiency
  • French Elementary proficiency
  • Spanish Elementary proficiency
  • Urdu Elementary proficiency

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Bio

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Experience

    • United States
    • Automotive
    • 1 - 100 Employee
    • Service Operations Specialist (S.O.S.)
      • May 2017 - Present

      I started off as a Temporary HQ Admin managing travel and logistics, then became a Customer Service Specialist, and now serve as a Service Operations Specialist developing processes and procedures making zero emissions an urban solution. I started off as a Temporary HQ Admin managing travel and logistics, then became a Customer Service Specialist, and now serve as a Service Operations Specialist developing processes and procedures making zero emissions an urban solution.

    • Founder
      • Aug 2016 - Present

      We educate students, young scholars, and future professionals about their options. We understand everyone has a different path, obstacles, and interests--our goal is to help students plan their personalized pathway to success by leveraging existing infrastructure and creating a complementary software solution. We educate students, young scholars, and future professionals about their options. We understand everyone has a different path, obstacles, and interests--our goal is to help students plan their personalized pathway to success by leveraging existing infrastructure and creating a complementary software solution.

    • Yard Supervisor
      • Jun 2009 - Aug 2016

      Started off as a trainee knowing little to nothing about horses and within two years was promoted to Yard Supervisor where I successfully: • Managed a rental string of ~50 horses and 5 ponies • Corrected horse behavior both on the ground and in the saddle • Mentored a cross functional team of 12 Started off as a trainee knowing little to nothing about horses and within two years was promoted to Yard Supervisor where I successfully: • Managed a rental string of ~50 horses and 5 ponies • Corrected horse behavior both on the ground and in the saddle • Mentored a cross functional team of 12

    • United States
    • Government Administration
    • 400 - 500 Employee
    • Intern
      • Oct 2015 - Dec 2015

      Worked as an Intern with the Planning Department: • Part of cross departmental efforts to evaluate the status of parcels on the land bank list • Created data tables in Excel and parcel maps in ArcGIS for our Board Report • Initiated and completed internal database project to increase operations efficiency Worked as an Intern with the Planning Department: • Part of cross departmental efforts to evaluate the status of parcels on the land bank list • Created data tables in Excel and parcel maps in ArcGIS for our Board Report • Initiated and completed internal database project to increase operations efficiency

    • United States
    • Retail
    • 700 & Above Employee
    • Sales Associate
      • Nov 2013 - Mar 2014

      Hired as a seasonal sales associate: • Responsible for maintaining store front and addressing customer needs resulting in a $250 increase in sales within the hour Hired as a seasonal sales associate: • Responsible for maintaining store front and addressing customer needs resulting in a $250 increase in sales within the hour

Education

  • University of California, Berkeley
    Bachelor of Arts (BA), Geography
    2014 - 2016
  • De Anza College
    Associate of Arts (AA), Liberal Arts
    2011 - 2014
  • University of California, Berkeley, Haas School of Business
    BASE Summer Program, Business
    2016 -

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