Experience

Mudano

• United Kingdom
• IT Services and IT Consulting
• 1 - 100 Employee

• Senior Delivery Manager

  • Apr 2015 - Oct 2019



Lloyds Banking Group

• United Kingdom
• Financial Services
• 700 & Above Employee

• Senior Delivery Manager, Data Governance (contracted through Mudano)

  • Jan 2018 - Jun 2019

  London, England, United Kingdom Delivery Manager for Data Governance workstream of the Group BCBS239 compliance regulatory programme. Successfully brought the new Chief Data Office and Risk functions on a journey to data maturity. Ensured all Data Governance requirements of the regulation were met and successfully embedded within the organisation in order to meet compliance. Trained and supported 30 new Data Owners across the organisation, designed and delivered training (Group data policies, role of a data manager… Show more Delivery Manager for Data Governance workstream of the Group BCBS239 compliance regulatory programme. Successfully brought the new Chief Data Office and Risk functions on a journey to data maturity. Ensured all Data Governance requirements of the regulation were met and successfully embedded within the organisation in order to meet compliance. Trained and supported 30 new Data Owners across the organisation, designed and delivered training (Group data policies, role of a data manager, technical training to use Collibra) and hosted the first Data Owners Conference event. Show less



Tilney Group

• United Kingdom
• Financial Services
• 100 - 200 Employee

• Senior Delivery Manager (contracted through Mudano)

  • Aug 2016 - Dec 2017

  London, England, United Kingdom Business Engagement Workstream Lead on Data Migration, TOM implementation and Xplan rollout programme for Financial Planning and Investment Management client (£17bn assets and 200k CRM records). Brought in at project crisis point, with key business areas rejecting Go Live sign-off. Credited with transforming key stakeholders from being programme blockers voting No Go, to enthusiastic programme advocators who were confident their requirements were met, concerns addressed, and successfully… Show more Business Engagement Workstream Lead on Data Migration, TOM implementation and Xplan rollout programme for Financial Planning and Investment Management client (£17bn assets and 200k CRM records). Brought in at project crisis point, with key business areas rejecting Go Live sign-off. Credited with transforming key stakeholders from being programme blockers voting No Go, to enthusiastic programme advocators who were confident their requirements were met, concerns addressed, and successfully achieved a programme Go Live decision and implementation. Led all UAT, go live support and programme comms to Board level. Show less



Lloyds Banking Group

• United Kingdom
• Financial Services
• 700 & Above Employee

• Data Quality Consultant (contracted through Mudano)

  • Apr 2015 - Aug 2016

  London, England, United Kingdom Data Quality consultant for BCBS239 programme leading the design and rollout for data quality rules collection systems. Managed lineage tracing back to golden source for retail banking. Implemented change control process for lineage, DQ rules and system maps. Delivered stakeholder workshops to capture business decisions on quality of data.



The Hunter Foundation (Clinton Hunter Development Initiative)

• Interim Chief Operations Officer, Rwandan Investments

  • Aug 2013 - Dec 2015

  Kigali, Rwanda Chief Operations Officer in Rwanda managing the implementation and set up of two business for the philanthropic investments of the Hunter Foundation (Clinton- Hunter Development Initiative).



Lloyds Banking Group

• United Kingdom
• Financial Services
• 700 & Above Employee

• Consultant Infrastructure Delivery Manager

  • Aug 2012 - Aug 2013

  London, United Kingdom Infrastructure Delivery Manager responsible for the delivery of the roll out of SAP Business Objects for customer insights to branches and introduction of new CFS pattern for SAS implementation. Delivered this pattern in 3 months which had previously failed for 6 months to deliver. Drove SAS third party to successfully troubleshoot technical issues to bring SAS delivery back on track.



NatWest Group

• United Kingdom
• Banking
• 700 & Above Employee

• Offshoring service delivery manager

  • May 2011 - May 2012

  Chennai, Tamil Nadu, India Located in Chennai, India for 6 months to set up infrastructure delivery teams and transfer outsourced workload. Accredited as establishing the only successful offshore team, achieving full team capacity (40+ resources) exceeding the UK redundancy exit deadlines. Managed delivery and support of 300+ test environments with no interruption to service, including ABN AMRO separation.

• Infrastructure Assest Manager

  • May 2010 - May 2011

  London, United Kingdom Accountable for maximising usage and maintaining currency of over £40m worth of test technology assets. Delivered detailed asset inventory and streamlined processes for the use of the assets, resulting in improved service offerings and 20% reduction in asset spend.

• Manager of Infrastructure Delivery Function

  • May 2009 - May 2010

  London, United Kingdom

• Service Manager

  • Dec 2007 - Apr 2009

  London, United Kingdom



Glotel International

• United Kingdom
• Staffing and Recruiting
• 1 - 100 Employee

• Team Leader and Account Manager

  • Jul 2005 - Apr 2007

  London, United Kingdom Team Leader and Account Manager for central Government clients



Community Alerts Limited

• Project Manager

  • Aug 2004 - Mar 2005

  Sussex Project and Operations lead for start-up launching technology products to aid emergency services in lost child situations.



Aviva

• United Kingdom
• Financial Services
• 700 & Above Employee

• Strategy Analyst

  • Aug 2004 - Mar 2005

  London, United Kingdom IT Strategy Analyst working directly for the Group IT Director. Led facilitation of IT architecture and Strategy workshops in London, Paris and Amsterdam.