Philip Yan
Managing Director, Head of International Flights at Alibaba Group- Claim this Profile
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English Native or bilingual proficiency
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Chinese Native or bilingual proficiency
Topline Score
Bio
Credentials
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Six Sigma Green Belt
Delta TechOpsOct, 2010- Sep, 2024
Experience
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Alibaba Group
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China
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Software Development
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700 & Above Employee
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Managing Director, Head of International Flights
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May 2020 - Present
I currently oversee the entirety of the day to day operations of Alibaba Fliggy’s international flights business, responsibilities include airline and agency supplies and connectivity, product strategies, P&L targets, customer service targets, and partner relationship managements responsibilities include:• Reports to Fliggy senior leadership team (C-level) to provide performance reviews, strategic advice, industry and innovation insights• Manages an operations team to achieve booking targets and maintain Fliggy's market leading position in China (over US$5B annually in GMV) • Manages a relationship management team to maintain existing airline and airport relations and new partner onboardings• Responsible for establishing and growing Fliggy's flights expansions outside of mainland China• Executes commercial decisions and work with the Alibaba investments team on potential M&As Show less
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Director - International Flights Operations
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Sep 2019 - May 2020
• Oversees day-to-day operations for all booking channels for international flights• Manages a team to deliver all APP/PC sales campaigns, gamifications and marketing promotions for 50+ airline partners• Delivers commercial plans to grow bookings, revenue, top-down conversions, EBITA and strategic partnerships• Ensures Fliggy’s traffic integration with the Alibaba ecosystem (Taobao, Alipay, and Tmall) to reach growth targets
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Director - International Business Development
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May 2018 - Sep 2019
• Responsible for relationship targets with airlines, airports and tourism bureau partners with developing online sales and marketing initiatives• Develops and strengthens long-term, strategic partnerships with new and existing airline partners• Delivers group level collaborations such as MOUs and annual joint business plans with international partners
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Delta Air Lines
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United States
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Airlines and Aviation
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700 & Above Employee
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Sr. Project Manager, various roles
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Jan 2010 - Apr 2018
• Expert in understanding RM systems such as forecasters, historical fares, inventory control tools, pricing and inventory strategies • Traveled to alliance partners in Mexico, UK and China to provide consultations for system integration, databases and analytics developments • Designed and implemented RM’s departmental Tableau roadmap and provided all levels of trainings to increase understanding of market positions and business opportunities. Spearheaded in coding and designing all major RM Tableau dashboards • Managed continuous improvement projects utilizing Six Sigma methodologies • Served as an expert in procedures and data related to aircraft component and maintenance programs. Show less
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Logistics Analyst
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2008 - 2009
Analyzed historical sales data for golf balls, clubs and accessories. Designed a forecast model based on historical sales and seasonality to help Srixon make procurement decisions. Analyzed historical sales data for golf balls, clubs and accessories. Designed a forecast model based on historical sales and seasonality to help Srixon make procurement decisions.
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Education
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Georgia Institute of Technology
Bachelor of Science (B.S.), Business Administration, Management and Operations -
Georgia Institute of Technology
Bachelor of Science (B.S.), Industrial Engineering -
Mineola High School
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