Experience

Enstall

• Netherlands
• Renewable Energy Semiconductor Manufacturing
• 1 - 100 Employee

• Quality Engineer

  • Jun 2022 - Present



Bosch Thermotechniek Deventer

• Netherlands
• Industrial Machinery Manufacturing
• 100 - 200 Employee

• Quality Engineer

  • Jan 2011 - Jun 2022

  Quality assessments Internal QMS and HSE audits Quality management system –Process modeling Quality assurance in development projects Quality assessments Internal QMS and HSE audits Quality management system –Process modeling Quality assurance in development projects



Jabil

• United States
• Appliances, Electrical, and Electronics Manufacturing
• 700 & Above Employee

• Process Engineer Jabil Global Services

  • Oct 2008 - Sep 2010

  Quality assurance of product. Risk analysis and problem solving with 8D method. Use of lean six sigma tools for process improvements. Participation in continuous improvement projects. Review and approval of quality records in QMS and validation of training. Capacity planning. Ensure compliance in ISO9001 surveillance and customer audits. Generate and present quality metrics to the customer. Quality assurance of product. Risk analysis and problem solving with 8D method. Use of lean six sigma tools for process improvements. Participation in continuous improvement projects. Review and approval of quality records in QMS and validation of training. Capacity planning. Ensure compliance in ISO9001 surveillance and customer audits. Generate and present quality metrics to the customer.



NCR Corporation

• United States
• IT Services and IT Consulting
• 700 & Above Employee

• Team Leader

  • May 2005 - Oct 2008

  Hiring and people management for technical helpdesk comprising of 30 agents. Scheduling and resource planning. Escalation management. Generation and presentation of KPI's Participation in new process introduction projects Hiring and people management for technical helpdesk comprising of 30 agents. Scheduling and resource planning. Escalation management. Generation and presentation of KPI's Participation in new process introduction projects



AOL

• United States
• Software Development
• 700 & Above Employee

• 2nd Level technical Support

  • May 2002 - Jan 2005

  Second line technical support of AOL browser software and connectivity issues for AOL members. Mentoring and training of first line agents. Promotion and sale of new AOL products. Second line technical support of AOL browser software and connectivity issues for AOL members. Mentoring and training of first line agents. Promotion and sale of new AOL products.



Tesco

• United Kingdom
• Retail
• 700 & Above Employee

• Network Administrator

  • Sep 1998 - Jan 2001

  Administration of Head Office IT Network. Resolving server and network device issues on national WAN comprising 90 remote sites. Managing user accounts. Installation and upgrade of software and hardware. On-call support for tech arch issues. Administration of Head Office IT Network. Resolving server and network device issues on national WAN comprising 90 remote sites. Managing user accounts. Installation and upgrade of software and hardware. On-call support for tech arch issues.



PPI Adhesive Products Ltd

• Ireland
• Appliances, Electrical, and Electronics Manufacturing
• 1 - 100 Employee

• Project Engineer

  • Jan 1995 - Sep 1995

  University work placement. Quality Documentation creation. Creation of detailed scaled drawings of production machinery Participation in material handling improvements projects University work placement. Quality Documentation creation. Creation of detailed scaled drawings of production machinery Participation in material handling improvements projects