Experience

Envoy Global

• United States
• Software Development
• 200 - 300 Employee

• Customer Experience Associate

  • Aug 2022 - Present

  Chicago, Illinois, United States • Curated the experience of both foreign nationals and HR users on the Envoy platform, providing them with the information they needed in a professional and concise manner • Absorbed and internalized a vast amount of new information about the US immigration system and the Envoy platform • Facilitated effective communication between the main stakeholders of the platform: the legal team, HR reps, and the foreign nationals • Diagnosing pain points for users and escalating them… Show more • Curated the experience of both foreign nationals and HR users on the Envoy platform, providing them with the information they needed in a professional and concise manner • Absorbed and internalized a vast amount of new information about the US immigration system and the Envoy platform • Facilitated effective communication between the main stakeholders of the platform: the legal team, HR reps, and the foreign nationals • Diagnosing pain points for users and escalating them appropriately Show less