Experience

American Place Casino

• United States
• Gambling Facilities and Casinos
• 1 - 100 Employee

• Assistant Manager

  • May 2023 - Present

  United States



Advocus National Title Insurance Company

• United States
• Real Estate
• 1 - 100 Employee

• Office Manager

  • Jul 2022 - Nov 2022

  Gurnee, Illinois, United States • Opens and closes the office, and monitors and orders supplies. • Completes Closing Disclosures, ALTA Settlement statements, and HUD statements for closings. • Cuts checks from the Disbursement Accounting system. • Deposits incoming checks for closings, and Prints closing packages for independent closers. • Contacts building management regarding office related issues. • Other duties as assigned.



Coldwell Banker

• United States
• Real Estate
• 700 & Above Employee

• Commission Processor

  • Sep 2017 - Jul 2022

  Deerfield, IL • Review closing packages submitted from Branch Locations to ensure accuracy and completion • Data entry of Closing Demand Authorizations into internal software • Management of Earnest Money ranging from $10,000 - $100,000+ daily • Audit closing documentation which may include commission checks, HUDs, purchase contracts, etc. to close the deal in our internal accounting system • Apply necessary commission adjustments for timely and accurate payments to our Sales Agents, Referral… Show more • Review closing packages submitted from Branch Locations to ensure accuracy and completion • Data entry of Closing Demand Authorizations into internal software • Management of Earnest Money ranging from $10,000 - $100,000+ daily • Audit closing documentation which may include commission checks, HUDs, purchase contracts, etc. to close the deal in our internal accounting system • Apply necessary commission adjustments for timely and accurate payments to our Sales Agents, Referral, and Cooperative Brokers • Provide support with excellent communication to Vice Presidents, Branch Managers, and Office Administrators in our branch offices • Additional duties as required by business need Show less



Consumers Credit Union

• United States
• Banking
• 200 - 300 Employee

• Contact Center Representative

  • Sep 2013 - Aug 2017

  Gurnee, Illinois, United States • Provide best in class member service by: promptly greeting members when phone calls are received, respond to members' concerns quickly, effectively and courteously, as well as, building and creating member relationships. • Manage and maintain high call volumes on a daily basis. (50 - 100 calls per day) • Assist members' in solving personal financial conflicts and achieving financial success. • Respond to members' emails and voice mails in a timely fashion. • Consistently meet… Show more • Provide best in class member service by: promptly greeting members when phone calls are received, respond to members' concerns quickly, effectively and courteously, as well as, building and creating member relationships. • Manage and maintain high call volumes on a daily basis. (50 - 100 calls per day) • Assist members' in solving personal financial conflicts and achieving financial success. • Respond to members' emails and voice mails in a timely fashion. • Consistently meet personal and departmental cross-sale goals. • Aide in assisting co-workers daily with meeting departmental needs.

• Counter Service Representative

  • Sep 2012 - Sep 2013

  Gurnee, Illinois, United States • Solicit products and services to members. • Trained extensively in knowledge of Savings and Checking Account, IRA'S, Commercial Account, Certificates of Deposits, etc. • Balance cash drawers with minimal shortages on a daily basis. • Provide excellent level of member service.