Experience

Amgen

• United States
• Biotechnology Research
• 700 & Above Employee

• Sourcing Excellence Manager

  • Nov 2020 - Present

  Tampa, Florida, United States ● Directly requested by Business Partners and Category Managers within the DTI vertical, especially for high complexity, high dollar value projects around Managed Service Contracts (End-user Managed Services, Unified Communication & Collaboration and ARM extension negotiations) ● Assigned to lead for Sourcing Excellence the Contract Re-imagination Project specifically working Run Management Agreements ● Support of ADI through Return-to-Work initiatives along with Kinexon, Biobank and… Show more ● Directly requested by Business Partners and Category Managers within the DTI vertical, especially for high complexity, high dollar value projects around Managed Service Contracts (End-user Managed Services, Unified Communication & Collaboration and ARM extension negotiations) ● Assigned to lead for Sourcing Excellence the Contract Re-imagination Project specifically working Run Management Agreements ● Support of ADI through Return-to-Work initiatives along with Kinexon, Biobank and UiPath projects ● Received praise by Amgen Legal for being one of the stronger GSS representatives for contract negotiations ● Direct experience identifying, organizing and reporting on the lifecycle of internal contracts ● Worked GSS Above and Beyond initiatives that included our Sourcing Strategic Guide, SOW A-Z Guide and Provide “Tech Tips” for the Sourcing Excellence Monthly Newsletter ● Received several Bravos for work on Internal Sourcing initiatives, Team Participation and Accountability from other Business Partners for work on their projects

• Sr. Associate Sourcing Excellence

  • Jan 2020 - Nov 2020

  Tampa/St. Petersburg, Florida Area ● Responsible for all duties within Sourcing including full RFx engagements using the Ariba sourcing model ● Work directly with other Amgen departments with contract redlines reviews, gap analysis and approvals ● Prepare and present PowerPoint presentations for executive approval committee ● Keep business partners up to date through constant update communications and stay on top of the approvals process ● Supporting mainly technology-based engagements but across several different… Show more ● Responsible for all duties within Sourcing including full RFx engagements using the Ariba sourcing model ● Work directly with other Amgen departments with contract redlines reviews, gap analysis and approvals ● Prepare and present PowerPoint presentations for executive approval committee ● Keep business partners up to date through constant update communications and stay on top of the approvals process ● Supporting mainly technology-based engagements but across several different departments with Amgen ● Working directly with Amgen Business Partners and Finance on savings models ● Continued support of the Sourcing family through collaboration on continuous improvement projects



ConnectWise

• United States
• Software Development
• 700 & Above Employee

• Procurement Specialist

  • Mar 2017 - Jan 2020

  Tampa/St. Petersburg, Florida Area ● Responsible for all duties within the procurement department for multiple US, UK, AU and IN locations ● Lead full sourcing engagements including review and negotiation of contracts for all departments within the organization for high dollar purchases including Contract Management, Collections Agencies, Overseas Marketing Firms, Data Centers, Cloud Infrastructure, Security Software and Setup of remote offices. ● Prepare and present presentations for executive approval… Show more ● Responsible for all duties within the procurement department for multiple US, UK, AU and IN locations ● Lead full sourcing engagements including review and negotiation of contracts for all departments within the organization for high dollar purchases including Contract Management, Collections Agencies, Overseas Marketing Firms, Data Centers, Cloud Infrastructure, Security Software and Setup of remote offices. ● Prepare and present presentations for executive approval committee ● Initial review of all contracts and/or SOW’s before being sent to Legal ● Continually produce savings from budgeted costs of no less than 20% per year ● Created and documented all processes and procedures for Sourcing, Purchasing and Asset Management ● Training and mentoring of purchaser and asset manager

• IT Asset Manager

  • Nov 2015 - Mar 2017

  Tampa/St. Petersburg, Florida Area ● Responsible for purchasing and tracking of all software and hardware including negotiations of contracts and pricing from Microsoft, Adobe, VMWare, AWS, Cisco, Oracle and HP ● Directly communication with executives and main stakeholders of all departments ● Maintain records and databases for licenses, warranties, and service agreements for all hardware and software. ● Minimize organizational cost through product standardization and inventory tracking. ● Collect information for… Show more ● Responsible for purchasing and tracking of all software and hardware including negotiations of contracts and pricing from Microsoft, Adobe, VMWare, AWS, Cisco, Oracle and HP ● Directly communication with executives and main stakeholders of all departments ● Maintain records and databases for licenses, warranties, and service agreements for all hardware and software. ● Minimize organizational cost through product standardization and inventory tracking. ● Collect information for budgeting, maintain throughout year for tracking software compliance & inventory ● Interface directly with Finance to help track cost by capex, opex and accrual for planned spend per month ● Review and approve all invoices for hardware, software and telecom for the organization

• Desktop Support Specialist

  • Jul 2015 - Nov 2015

  Tampa/St. Petersburg, Florida Area ● Resolved help requests from end users via ticketing system, telephone or email ● Direct interaction with colleagues, managers and executives ● Use of Active Directory, Exchange Management Console, WDS/MDT, O365 Administration Portal ● Build and deploy all new hire equipment such as: computers, phones, headsets, monitors, and all cabling ● Perform hands-on fixes at the desktop level, including installing and upgrading hardware and software



Bright House Networks

• United States
• Telecommunications
• 700 & Above Employee

• Priority Resolutions Professional

  • Feb 2015 - Jul 2015

  Clearwater, FL ● Handling escalated calls requesting a supervisor from Technical Support, Customer Service, Retention and Sales ● Direct communication with other departments including: Accounting, Field Supervisors and Office of the President ● All accomplishments and duties including Technical Care ● Trained new hires for the role of Priority Resolutions and mentored current colleagues

• Technical Care Specialist

  • Feb 2014 - Feb 2015

  Tampa/St. Petersburg, Florida Area ● Top 10% or better for all metrics used in regard to performance with outstanding reviews ● New employee training and mentoring to handle complex issues and irate customers ● Assisted customers with resolving issues with TV, Internet, Phone, Billing and MyServices. ● Working cohesively with team mates, leads and supervisors through all processes of troubleshooting and expanding knowledge to better enhance Brighthouse customers experience. ● Adherence to all schedules for being on… Show more ● Top 10% or better for all metrics used in regard to performance with outstanding reviews ● New employee training and mentoring to handle complex issues and irate customers ● Assisted customers with resolving issues with TV, Internet, Phone, Billing and MyServices. ● Working cohesively with team mates, leads and supervisors through all processes of troubleshooting and expanding knowledge to better enhance Brighthouse customers experience. ● Adherence to all schedules for being on the phone and training



Baysouth Sitework, LLC

• Operations Manager/Estimator

  • Sep 2012 - Feb 2014

  Tampa/St. Petersburg, Florida Area ● Managed the day to day operations for project management, office support and client contact ● Vendor Management including finding the best vendor for projects and negotiation of contracts, support and resolution of any issues, daily communication of service level and products needed ● Point of contact for all immediate and ongoing needs for all clients and field representatives ● Work with blueprints and estimating software to prepare bids with accurate budget and scope



Zentronicsinc.com

• Owner/Client Relations

  • Jan 2010 - Sep 2012

  Tampa/St. Petersburg, Florida Area ● Handle all sales proposals, client relations and education ● Certified Crestron Programmer (Automation Control Systems) ● Ran day to day operations for computer repair, upgrades and network installation ● Create websites for small businesses with ability for company to handle website maintenance in house ● Networking PC’s, Router Setup with Security, Virus Removal, Optimization of PC’s, Custom PC Builds



Flatworks, Inc. (Commercial Concrete Contractor)

• Operations Manager/Project Manager

  • Mar 2004 - May 2009

  Palm Harbor, FL ● Managed day to day operations of office including: vendors/subcontractors, weekly payroll, and projects ● Vendor Management including finding the best vendor for projects and negotiation of contracts, support and resolution of any issues, daily communication of service level and products needed. ● Estimated and prepared all commercial concrete bids ● Streamlined all office operations by creating processes and procedures ● Point of contact for all immediate and ongoing needs for… Show more ● Managed day to day operations of office including: vendors/subcontractors, weekly payroll, and projects ● Vendor Management including finding the best vendor for projects and negotiation of contracts, support and resolution of any issues, daily communication of service level and products needed. ● Estimated and prepared all commercial concrete bids ● Streamlined all office operations by creating processes and procedures ● Point of contact for all immediate and ongoing needs for all clients and field representatives Show less



Music & Cinema, Inc

• Lead Sales / Customer Service

  • Jul 2004 - Feb 2007

  Palm Harbor, FL ● Communicated directly with vendors to ensure inventory, pricing and service to best benefit our customers ● Collaborated directly with high-end clients to design custom home audio/video structured wiring systems including home automation for Homes ranged from $500,000 and up ● Estimated retrofitting existing homes with the latest technology in custom A/V and home automation systems ● Pre-wire new custom homes as a Certified Cedia Level 1 Installer. This included running RG-6, RG-59,… Show more ● Communicated directly with vendors to ensure inventory, pricing and service to best benefit our customers ● Collaborated directly with high-end clients to design custom home audio/video structured wiring systems including home automation for Homes ranged from $500,000 and up ● Estimated retrofitting existing homes with the latest technology in custom A/V and home automation systems ● Pre-wire new custom homes as a Certified Cedia Level 1 Installer. This included running RG-6, RG-59, Cat-5e, Cat-6 and termination of all wires to wall plates and main equipment. Installed and configured SOHO routers. ● Installed and trained to use custom home audio/video systems Show less



Counter Intelligence Services

• Office Manager

  • Sep 2003 - Jun 2004

  Tampa/St. Petersburg, Florida Area • Maintained and updated company computers, websites, databases and forms. • Maintained customer relations with Law Firms through direct interactions with the paralegals • Gained new clients by cold calling Law Firms • Ran investigative searches for Insurance Locates, Skip Traces, Asset Locates, Background Checks and criminal background checks



Liquigem, Web-design and Management

• Sales/Project Manager

  • Jan 1998 - Jul 2003

  Palm Beach, FL • Managed up to 18 employees, handling all hiring, evaluations, progressive praise and discipline, recruitment, orientations and terminations. • Streamlined online and offline processes, procedures and programs • Creation of forms, documents, promotional materials, training and sales presentations, for both print and web • Managed the creation of over 200 different websites including a 42 page website plan that included; animation, programming, detailed site map, Internet facts and… Show more • Managed up to 18 employees, handling all hiring, evaluations, progressive praise and discipline, recruitment, orientations and terminations. • Streamlined online and offline processes, procedures and programs • Creation of forms, documents, promotional materials, training and sales presentations, for both print and web • Managed the creation of over 200 different websites including a 42 page website plan that included; animation, programming, detailed site map, Internet facts and marketing prospectus • Created and presented multiple PowerPoint presentations to the City Board of Delray Beach for a local land developer (Ned Sigel of NLS Communities). All presentations received unanimous approval from the board Show less



Adjusters International / Basloe, Levin & Cuccaro

• United States
• Business Consulting and Services
• 1 - 100 Employee

• Loss Consultant

  • Oct 1992 - Jan 1998

  Tampa/St. Petersburg, Florida Area • Installed and maintained all computer software and hardware for a LANtastic local area network and cc:Mail • Maintained total responsibility for estimating the loss of material investments and building replacement • Maintained cohesive client/customer relations while qualifying potential out-of-state customers by; type of loss, extent of loss, and type of insurance • Provided building repair estimates, categorize inventories, and assist in the adjustment of files



Maxam of New York, Inc.

• Sales/Telemarketing Manager

  • Jun 1991 - Sep 1992

  Syracuse, New York Area • Coordinated and conducting daily sales meetings • Trained and developed personnel in the sale of the Rexair product • Implemented direct sales appointments by calling leads generated from referrals • Developed and maintained new and existing customer accounts • Motivated and retained up to 17 subcontractors • Maintained top performing office entire time as manager • Recognized as the top sales person 30% of the time • Increased sales by 85% in a two-month period… Show more • Coordinated and conducting daily sales meetings • Trained and developed personnel in the sale of the Rexair product • Implemented direct sales appointments by calling leads generated from referrals • Developed and maintained new and existing customer accounts • Motivated and retained up to 17 subcontractors • Maintained top performing office entire time as manager • Recognized as the top sales person 30% of the time • Increased sales by 85% in a two-month period, increasing net profit by $350,000 Show less